Provided direct oversight, coaching, and business direction to an $8 billion revenue Distribution Center leadership teams and guided and directed compliance and inventory management teams. Reinforced a network approach to standardization and performance improvement. Effectively managed day-to-day expense and service performance for the Distribution Center, and ensures sales support provides consistent, reliable, high-quality service to customers. • Managed two distribution centers for two years during the start-up of the Olive Branch distribution center and subsequent shut down of the Paducah distribution center.• Lead project committee to implement best practices and structure for onboarding new associates which created an onboarding checklist utilized company-wide.• Served on several corporate project teams including training for new associates, training for leaders, and insight action team resulting in improved accuracy, better accountability, and customer satisfaction..• Drove 6S implementation into Olive Branch facility outlining where everything should be placed resulting in improved efficiency in processes.• Responsible for the review and approval of department and overall staffing plans.• Established and maintained positive work environment creating engagement with Distribution Center associates through monthly associate forums• Monitored performance and productivity measures through order accuracy program and LM 2.0 Labor Management system• Reviewed and monitored standard operating procedures; making observations and recommending improvements to promote efficiency in Distribution Center earnings, accuracy, improved service and lower costs.• Supported compliance with all appropriate policies, procedures, safety rules, and government regulations; maintains and coordinates all areas of security within the Distribution Center.

Lead a team of managers and supervisors to ensure safety, compliance and efficiency in processes.Provided direct oversight for all activities associated with the process of receiving, stocking, order filling and auditing of all merchandise. Managed customer credits and returns to suppliers and monitored expenses for the facility. • Increased lines per hour (LPH) by 23%, while reducing overtime to 8% total DC, resulting in an overall improvement in productivity.• Improved Inventory accuracy (KROWER) score and integrity of Inventory while raising overall rating within the company from #14 to #4 in first year as Operations Manager• Responsible for planning, coordinating, facilitating and managing all aspects of physical inventory. Plan and coordinate annual physical inventories of $250 million inventory.• Reviewed and monitored standard operating procedures; making observations and recommending improvements to promote efficiency in Distribution Center earnings, accuracy, improved service and lower costs.• Supervised associate relation functions including hiring, terminating, performance management, development and training of warehouse associates.• Ensured that Distribution Center equipment is maintained and in proper working order.

Led all stocking and return functionality within the distribution center. Responsible for inbound receiving, returns processing and daily order filling.• Regularly rise to challenges including reducing customer returns to one day turns while reducing staffing by 57% in the returns area.• Implemented WorkInfo standards for Return check-in process that was piloted in Paducah and ultimately rolled to the ABDC organization.

• Supervises warehouse associates in all warehouse activities in bulk warehouse as well as assisting Incoming Freight/Receiving Supervisor and coordinating work flow

Inventory Control Supervisor 6/18/2001 – 4/7/2002• Supervises cycle counters and resolved any inventory issues and discrepancies, helped coordinate and plan all activities involved with annual physical inventoryStocker Supervisor 1/24/2000 – 6/17/2001• Supervises warehouse associates in all aspects of stocking in bulk warehouse as well as working on case pick to belt project Asst. Mgr. Incoming Freight 1/27/1997 – 1/23/2000Incoming Freight Clerk 10/18/1993 – 1/26/1997Shipping 9/20/1993 – 10/17/1993Order Picker 1/25/1993 – 9/19/1993 Asst. Supervisor 3rd Shift 4/27/1992 – 1/24/1993Restock 3rd Shift 8/27/1990 – 4/26/1992 Shipper 12/11/1989 – 8/26/90