Content Management Associate
CurrentThe role involves managing property rental listings and collaborating with online travel agencies (OTAs) to publish and optimize the listings. Responsibilities include creating accurate and comprehensive property rental unit listings, adhering to OTA requirements, and ensuring correctness and accuracy of details. Monitoring listing performance, analyzing data, and making improvements to increase bookings. Managing guest reviews and feedback, responding professionally and using insights for… Show more The role involves managing property rental listings and collaborating with online travel agencies (OTAs) to publish and optimize the listings. Responsibilities include creating accurate and comprehensive property rental unit listings, adhering to OTA requirements, and ensuring correctness and accuracy of details. Monitoring listing performance, analyzing data, and making improvements to increase bookings. Managing guest reviews and feedback, responding professionally and using insights for improvement. Maintaining proactive communication with OTAs and conducting quality assurance audits. Providing listing and marketing support, creating marketing materials, and optimizing campaigns. Providing excellent customer service to clients, addressing inquiries, concerns, and ensuring client satisfaction throughout their stay. Show less