An enthusiastic Mechanical Engineer with more than seven years of experience in providing outstanding customer service, particularly in the automotive, machinery, and industrial industry. I provide various technical support and long-term solutions to serve customers.
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Process EngineerAllied Pumps Feb 2023 - PresentAustralia•Design, optimize, and implement fluid handling and pumping systems for industrial and municipal clients.•Create detailed technical documentation, including process flow diagrams (PFDs) and piping and instrumentation diagrams (P&IDs).•Lead process improvement initiatives, focusing on efficiency, cost reduction, and regulatory compliance.•Oversee project management from design to commissioning, ensuring on-time and within-budget delivery.•Provide on-site support for installation, commissioning, and troubleshooting of pumping systems.•Collaborate with cross-functional teams to deliver customized, high-quality solutions.•Drive quality assurance and process compliance, working to maintain high standards in all deliverables. -
Sales SupervisorIto Nobu Philippines Inc. Apr 2022 - Jan 2023Philippines•Understand customer needs and offer solutions and support•Organize and coordinate sales representatives schedules•Research potential leads from business directories, web searches, or digital resources•Recruit, hire, and train new sales representatives•Receive and report on all sales leads•Supervise sales representatives and assistants•Answer potential customer questions and follow-up call questions•Work with sales team when closing sales•Track weekly, monthly, and quarterly performance and sales metrics•Meet all sales quotas and goals•Assist sales representatives and team to meet and exceed goals
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Product SpecialistBkt Tires | Philchamp Transport Resources Inc. Jun 2021 - Apr 202291 Marikina-Infanta Hwy, Antipolo, 1870 Rizal• Responsible for technical liaison on engineering issues.• Provides troubleshooting support to the customers and suppliers.• Fleet inspection of clients’ equipment and tires.• Understands the customers’ engineering and maintenance operations to fit their requirements.• Evaluate and make help in product recommendations and suggestions to improve the performance and reliability of products.• Provide technical assistance for efficient operation and long-term solutions.
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Technical Sales EngineerJohn Deere | Ag-Mech Systems Corporation May 2018 - Jun 2021Clf1 Bldg., 1167, Chino Roces Ave, Makati, 1203 Metro Manila• Provides professional and technical recommendations, online training, and product presentations to customers.• Represents the technical aspects of the product and proposes how these aspects can benefit the customer. • Worked with our purchasing and warehousing departments to resolve any quantity and pricing problems. • Handled the processing of proforma invoice then forward it to accounting for the payment of orders in advance before we receive the goods. • Followed up on supplier backorders, customer orders, updated ETA, and queries.
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Parts EngineerJohn Deere | Ag-Mech Systems Corporation May 2015 - May 2018Clf1 Bldg., 1167, Chino Roces Ave, Makati, 1203 Metro Manila• Develops, document, and optimize spare parts solutions needed for the repair.• Submits estimate report for bidding requirements.• Prepares costings and pricing of imported parts andlocally outsourced parts.• Assists people on the service sites to find and order the correct spare parts.• Provides reports to the Manager to make the forecast.• Regular communication with international supplier.• Working with pricing, costing, estimation, and gross profit computation.• Processing of customer credit and return of goods or warranty.• Provides detailed reports every month so the company could discuss the current situation and make informed decisions.
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Building Service TechnicianTexas Instruments | Teamquest Technology Inc. Apr 2014 - Dec 2014Clark Freeport, Mabalacat, Pampanga• Performing quality assurance of HVAC, Air conditioning,plumbing, mechanical and electrical systems.• Maintenance and repair of building issues.• Responsible for the operation and maintenance of buildings and equipment.• Monitor daily operations
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On-The-Job TraineeTexas Instruments | Aav Builders Corp. Jun 2012 - Sep 2012Clark, Pampanga• Piping placement and Layout• Analyze all mechanical designs, sketch various concepts for piping designs and finally develop necessary mechanical drawings.
Jay De Guzman Education Details
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Mechanical Engineering
Frequently Asked Questions about Jay De Guzman
What company does Jay De Guzman work for?
Jay De Guzman works for Allied Pumps
What is Jay De Guzman's role at the current company?
Jay De Guzman's current role is Process Engineer.
What schools did Jay De Guzman attend?
Jay De Guzman attended Holy Angel University.
Who are Jay De Guzman's colleagues?
Jay De Guzman's colleagues are Shaun Frost, Jim Callaghan, Brendon Wallis, Luca Giacometti, Ketsia Smith, Rhacia De Guzman, Andrean Rissen Galang.
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