Jennifer Bennett Email & Phone Number

I expertly managed Trade Partners in various communities, ensuring top-quality warranty repairs and cost efficiency. I conducted on-site inspections, scheduled New Home Orientations, and fostered cross-functional collaboration. Proficient in software tools, I also enhanced homeowner satisfaction through AVID surveys.-Seamlessly coordinated and supervised Trade Partners across various communities to oversee repair operations.-Ensured the delivery of top-tier warranty repairs and promptly addressed any quality-related concerns.-Vigilantly enforced cost-saving measures and held Trade Partners accountable for their responsibilities.-Conducted on-site warranty case inspections, collaborating directly with homeowners to assess eligibility for repairs.-Skillfully managed the scheduling of New Home Orientations and conducted post-purchase customer satisfaction follow-up visits.-Fostered effective cross-functional collaboration, working closely with diverse departments, construction staff, trade partners, and homeowners.-Demonstrated proficiency in utilizing a range of software tools, including Microsoft platforms, Sales Force, and Build Pro/Hyphen.-Conducted AVID survey inquiries to gauge and improve homeowner satisfaction levels.

I effectively managed and resolved 75 homeowner warranty claims, ensuring quality service. Coordinated Trade Partners for prompt, high-quality repairs, conducted Quality Standard Inspections, and guided Homeowner Orientations. Utilized advanced tools for efficient operations.-Expertly managed and resolved up to 75 homeowner warranty claims.-Conducted thorough evaluations and coordinated Trade Partners for prompt, high-quality repairs.-Executed meticulous Quality Standard Inspections, ensuring top-notch standards.-Guided Homeowner Orientations to ensure a smooth transition.-Conducted detailed closing walkthroughs to ensure all aspects were covered.-Utilized advanced tools such, as Corrigo, Build Pro, Ultipro, and Intranet, for efficient operations.

Sacramento, California, United States

-Managed administrative and maintenance operations for 241 PHA units with meticulous oversight.-Provided leadership to a dedicated team of four site staff, ensuring efficiency and effectiveness.-Successfully minimized vacancies and boosted revenue collections, optimizing financial outcomes.-Conducted thorough inspections, including annual PCS inspections, to maintain quality standards.-Proficiently utilized a suite of software tools, including Box, One Solution, Yardi, Agency Intranet, CashPro, and NeoGov, to streamline operations.

Sacramento, California, United States

-Skillfully handled documentation for 30-40 open escrows at various stages.-Initiated new property listings, monitored time-sensitive tasks, and efficiently scheduled appointments.-Maintained clear and effective communication with a range of stakeholders.-Proficiently utilized a suite of software tools, including Google Docs, Dialpad, SkySlope, Homebase, Adobe Pro, and Small PDF, to streamline processes.

Folsom, California, United States

-Delivered Yardi training for new recruits and offered refresher courses to existing team members.-Conducted back-end Yardi corrections and meticulously audited files for accuracy and compliance.

Folsom, California, United States

-Orchestrated the management of a 200-unit property located in Folsom.-Expertly managed rent collections, executed marketing strategies, and enhanced resident retention.-Provided diligent oversight for budget administration, generated insightful variance reports, and effectively addressed delinquency concerns.