Global calendar management. Manage travel and accommodations. Expense reporting. Work closely with external bookkeeper. Conference planning. Ad-hoc projects.

Built and managed multiple retail stores and worked diligently to create a positive, welcoming experience for customers with continued stability and revenue growth. Plan and execute strategies to boost revenue and customer satisfaction for trend-setting boutiques. Develop, train and supervise sales team of 30-35 dedicated professionals that understand store culture and enthusiastically meet customers' needs. Director of operations- KEY ACHIEVEMENTS:Proven record with managing/opening 15 retail stores, defining and implementing the systems/processes and buying for successful operation.20+ years experience forecasting and managing 3+ million dollar sales projections and budgets for a corporation with multiple Action Sport retail locations.Designed and implemented a business plan to convert existing sports retail stores to temporary Halloween retail. Results: 400% increase in gross sales, and 25% increase in profit margin for the months of September and October. Successfully plan, coordinate, and execute a wide range of daily operational activities, including administration, sales forecasting, marketing, scheduling, buying, vendor relations and customer service to meet targeted goals. Skilled at developing and maintaining detailed administrative, procedural, and accounting processes that reduce costs, boost efficiency, and enhance productivity.Readily adapt to changing priorities; exercise wise use of resources and sound judgment in problem-solving and decision-making while handling numerous tasks.Possess an exceptional talent for interpersonal communications with the ability to establish and maintain productive relationships with customers, vendors, staff, and managers. Experienced in crafting/implementing marketing material and plans. Well versed in utilizing social networks.