Joshua Hatch

Joshua Hatch Email and Phone Number

President and Owner @ 1-800 STRIPER® of South Phoenix
United States
Joshua Hatch's Location
United States, United States
Joshua Hatch's Contact Details
About Joshua Hatch

Operational Strategist and collaborative C-level Leader with a proven track record of scaling organizations and implementing transformational strategies that accelerate growth, improve financial performance, and enhance the customer experience.▸Demonstrated success leveraging operations and cross-organizational planning expertise to drive the strategic direction, build scalable processes and infrastructure, and translate strategy into measurable outcomes to efficiency, optimize costs, and improve productivity.▸Builds and cultivates strong relationships and partnerships with executive leadership, cross-functional teams, and internal and external stakeholders to influence, instill and execute the shared growth vision.▸Excellent people manager and servant leader who fosters a culture of people development, high performance, and operational excellence.▸KEY AREAS OF EXPERIENCE ▸ Growth Strategy & Vision ▸ Business Transformation ▸ P&L Management ▸ Business Operations▸ Change Management ▸ Strategic Partnerships ▸ Business Development ▸ Talent Management ▸ Performance Management ▸ Executive Leadership ▸ High-Performance Teams HIGHLIGHT OF SKILLS ▸ Strategic Planning ▸ Project Management ▸ Process Improvement ▸ Executive & Stakeholder Engagement ▸ Business Intelligence & Data Analytics TECHNICAL PROFICIENCIES Salesforce, Dynamics, NICE, CXOne, Genesys, Smartsheet, Wrike, monday.comMicrosoft Office Suite: Word, Excel, PowerPoint, Outlook I am actively growing my network of industry professionals, colleagues, and alumni.Open to connecting for business opportunities and idea sharing.Connect with me:✉ jshhtch@gmail.com✎ LinkedIn

Joshua Hatch's Current Company Details
1-800 STRIPER® of South Phoenix

1-800 Striper® Of South Phoenix

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President and Owner
United States
Website:
1800striper.com
Employees:
37
Joshua Hatch Work Experience Details
  • 1-800 Striper® Of South Phoenix
    President And Owner
    1-800 Striper® Of South Phoenix
    United States
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  • 1-800 Striper® Of South Phoenix
    President/ Owner
    1-800 Striper® Of South Phoenix Apr 2024 - Present
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  • 6Teen Management Inc
    Founder And President
    6Teen Management Inc 2023 - Present
    ROC License #351164
  • Landmark Recovery
    Chief Growth Officer
    Landmark Recovery Apr 2021 - Jul 2023
    Franklin, Tennessee, Us
    Core Focus▸Led the growth and facility expansion strategy for behavioral health company, overseeing $250M+ real estate development portfolio. Executive Leadership team member reporting to CEO and managing 6 direct reports and 35 staff; promoted from Senior Vice President of Implementation. Highlight of Contributions▸➞ Opened 10 facilities within 18 months and contributed to driving $100M in revenue➞ Steered and governed location strategy, expansion, and new facility build-outs▸Sourced property and negotiated acquisition ▸Led design, construction, and implementation ➞ Introduced best practices in project management and planning processes▸Built a flexible, repeatable framework to scale new developments▸Established oversight of project workstreams and milestones▸Developed reporting and dashboards for C-suite teams to gauge progress, dependencies, and risk➞ Drove cross-functional facility planning ▸Partnered with C-suite team and internal stakeholders ▸Established priorities for facility development ➞ Grew and maintained $250M+ real estate and investment portfolio▸Identified and vetted key partners, Real Estate Investment Trusts (REITs), and banking institutions ➞ Guided teams in operational readiness planning and training ▸Oversaw training of 500+ professionals and new hires on KPIs and patient outcome expectations➞ Initiated comprehensive reviews of facility launches▸Gathered feedback and insights to hone future build-outs▸Applied iterative learnings across operations, logistics, systems, and staffing
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  • Landmark Recovery
    Vice President Operations
    Landmark Recovery Nov 2020 - Apr 2021
    Franklin, Tennessee, Us
    Core Focus▸Recruited for expertise in operational leadership and scaling organizations for growth; accountable for inpatient and outpatient services, clinical operations, and medical staff of 4 facilities. Highlight of Contributions▸➞ Introduced process improvements ▸Drove consistency across patient processes and developed performance metrics and scoreboard ▸Standardized operational processes and procedures▸Transformed the culture and improved patient outcomes
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  • Pearson
    Vice President Strategy And Operations
    Pearson Jun 2018 - Jul 2020
    London, Gb
    Core Focus▸Spearheaded the strategic direction and built the operational foundation to support the Pearson growth strategy. Member of Senior Leadership Team.Highlight of Contributions▸➞ Consistently exceeded KPIs▸Achieved performance goals within 12 months▸Increased yield and decreased cost of acquisition by 25%+➞ Scaled 35 and stood up a Global Center of Excellence from scratch▸Supported 35 university strategic partnerships▸Built out infrastructure, new sales, and customer service processes, and staffing models ▸Created 5 new departments: Data & Analytics, Learning & Development, Quality Assurance, Call Center Operations, and Technology Integration▸Created and tracked KPIs and benchmarks▸Steered development of upskilling and retraining of 800+ staff and new hires ➞ Repaired University and key business partnerships▸Re-set strategic plans, outcomes, and metrics▸Collaborated with Presidents, Deans, and corporate strategic partners, including Starbucks➞ Retained existing and added new business partnerships and programs▸Presented capabilities in marketing, sales, enrollments, operations, and customer satisfaction
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  • Pearson
    Vice President, Operations At Pearson-Arizona State University (Asu) Online
    Pearson Jun 2017 - Jun 2018
    London, Gb
    Core Focus▸Recruited to create a scalable, sustainable framework for Pearson and grow the ASU Online operation. Highlight of Contributions▸➞ Produced immediate impact and turned around ASU Online within 6 months ▸Exceeded KPIs by 20%+ ▸Gained contract renewal and extension with Pearson
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  • Northcentral University
    Vice President, Enrollment, Call Center & Operations
    Northcentral University Oct 2016 - Jun 2017
    San Diego, Ca, Us
    Core Focus▸Oversaw the operational management of acquisitions, customer experience, and employee performance. Highlight of Contributions▸➞ Conducted process and gap analyses▸Identified revenue opportunities▸Implemented industry best practice KPIs and operational reporting➞ Optimized the acquisition process using lead scoring and modeling▸Drove a 30% reduction in acquisition cost and 35% increase in new enrollment conversion
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  • University Of Phoenix
    Vice President Of Enrollment Operations At University Of Phoenix
    University Of Phoenix Apr 2010 - Apr 2016
    Phoenix, Az, Us
    Core Focus▸Led the strategic direction for enrollment operations, overseeing recruitment and matriculation of 100K students per year and $400M in net new revenue across 170 campuses, 8 direct reports, and 6K enrollment advisors. Highlight of Contributions▸➞ Transformed organization to the new product-centric operating model▸Established separate business units, first-ever college-level/business unit forecasting, and P&Ls➞ Improved operational efficiency and reduced internal costs by 15% ▸Created system for lead scoring and performance optimization routing➞ Enhanced employee engagement by 5% and retention by 12%▸Devised core values-based recognition and performance management program➞ Implemented a customer outcome, career-centric new student engagement strategy▸Increased student satisfaction scores (NPS) by 4% and conversion by 13% (highest level in company history)
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  • University Of Phoenix
    Vice President, Sr, Director Midwest Division Online
    University Of Phoenix 2006 - Apr 2010
    Phoenix, Az, Us
    Promoted from Sr. Director of Enrollment to Vice President. Developed and maintained annual operating budget for more than 800 staff members in enrollment, student services and financial services. Responsible for the coaching, training and developing of staff. Constantly achieved established goals by being above 110% to established targets. Received various awards including 2008, 2009, and 2010 outstanding performance awards while leading the Midwest team to the highest performing of all geographic regions. Developed and had all Directors promoted as my replacement or to Sr Directors of other regions. • Transitioned from just Online to training staff at more than 25 campuses in the Midwest region on performance management, and coaching.• Lead the highest performance improvement gains and percent over goals than any other region on a regular and monthly basis.
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  • University Of Phoenix
    Adjunct Faculty Member & Faculty Coach/Mentor
    University Of Phoenix 2005 - Jul 2009
    Phoenix, Az, Us
    Facilitated various online business and leadership courses for University of Phoenix and Axia College on a regular basis from 2005 to 2009. In 2007 I trained new faculty members and mentored them through their first two courses. Evaluated faculty and provided feedback on all areas of online classroom preparation, teaching, and grading.
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Joshua Hatch Skills

Enrollment Management Leadership Adult Education Leadership Development Higher Education Admissions Staff Development Distance Learning Student Recruiting E Learning Policy Resume Writing Training Public Speaking Student Financial Aid Retaining Customers Team Building Coaching Educational Leadership Peoplesoft Career Counseling Organizational Development Student Affairs Critical Thinking Career Development Strategic Planning Instructional Design Recruiting Interviews Campus Conflict Resolution Academic Administration Teaching Educational Technology College Recruiting Curriculum Development Program Development Student Development Academic Advising Community Outreach Workshop Facilitation Curriculum Design Higher Education Administration Higher Education Leadership Student Counseling Faculty Development Courses College Teaching Campusvue Instructional Technology

Joshua Hatch Education Details

  • University Of Phoenix
    University Of Phoenix
    International/Global Studies
  • Northwestern University - Kellogg School Of Management
    Northwestern University - Kellogg School Of Management
    Executive Leadership Certificate
  • University Of Phoenix
    University Of Phoenix
    Business Marketing

Frequently Asked Questions about Joshua Hatch

What company does Joshua Hatch work for?

Joshua Hatch works for 1-800 Striper® Of South Phoenix

What is Joshua Hatch's role at the current company?

Joshua Hatch's current role is President and Owner.

What is Joshua Hatch's email address?

Joshua Hatch's email address is jo****@****hoo.com

What is Joshua Hatch's direct phone number?

Joshua Hatch's direct phone number is +160255*****

What schools did Joshua Hatch attend?

Joshua Hatch attended University Of Phoenix, Northwestern University - Kellogg School Of Management, University Of Phoenix.

What are some of Joshua Hatch's interests?

Joshua Hatch has interest in Children, Kids, Cooking, Electronics, Home Improvement, Reading, Gourmet Cooking, Home Decoration.

What skills is Joshua Hatch known for?

Joshua Hatch has skills like Enrollment Management, Leadership, Adult Education, Leadership Development, Higher Education, Admissions, Staff Development, Distance Learning, Student Recruiting, E Learning, Policy, Resume Writing.

Who are Joshua Hatch's colleagues?

Joshua Hatch's colleagues are Andrew Gardener, Charlie Winkler, Felipe Meneses, Lisa Merkel, Luke Childers, Phillip Bond, Heather Menear.

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