Jaqueline "Jackie" Bigi Email & Phone Number

Portland, Oregon, Us

Portland, Oregon, Us

In my role as a Human Resources Specialist, I lead the new hire process and onboarding experience, which includes routing all new hire paperwork and managing the new hire presentations. I coordinate background checks and drug tests, ensuring compliance with company policies.I oversee the administration of employee benefits, including health insurance and life insurance. My responsibilities also involve managing records related to training, grievances, time-off balances, employee leaves of absence, unemployment claims, FMLA, and workers' compensation.Compliance is an important aspect of my job, so I actively update and disseminate company policies and procedures and prepare monthly expense compliance reports. As the point of contact for employee inquiries, I work to create a supportive workplace environment.Additionally, I coordinate training room setups and corporate events, handle office administration tasks such as managing expense reports and purchase orders, and maintain office supplies.

Portland, Or, Us

As an outsourced employee assigned to Central City Concern on a temporary contract through Mulberry Talent Partners, I worked with CCC's HR team on a project to digitize HR files. This involved handling confidential information, scanning, renaming, and uploading documents into the UKG HR system.

During a brief gap in my work experience, I supported my family's move from Brazil to the United States to accommodate a new career opportunity for my spouse. During this time, I managed the logistics of our relocation and handled all necessary paperwork for our move. Additionally, I dedicated time to improving my English skills.

Santo André, São Paulo, Br

As a Human Resources Specialist, I managed the recruitment and selection process by creating, updating, and posting job descriptions for open positions across social networks. I conducted interviews to identify and select the most qualified candidates. Additionally, I gathered new employee documentation for enrollment in group health, dental, and vision insurance plans and assisted in daily benefits administration, including enrollments, terminations, changes, and employee inquiries. I also managed PTO, sick leave, meal tickets, and transit passes.I provided support to external clients such as Volkswagen, Ford, and Peugeot, and discreetly handled sensitive, confidential information to maintain employee trust and protect business operations.Additionally, I actively participated in the onboarding cycle, educating newly hired employees on HR policies, internal procedures, and regulations, while performing new employee data entry. I also developed and implemented a Performance Evaluation Project to enhance employee development and performance management.

Barueri, São Paulo, Br

As an HR Analyst, my daily routine included administering payroll and managing employee benefits, ensuring comprehensive coverage such as health, dental, and life insurance, as well as vacation and sick leave. I also led the recruitment process, sourcing, interviewing, and evaluating candidates for critical administrative and technical roles, particularly in engineering and product development. Additionally, I was actively involved in the onboarding process, supporting new hires in navigating HR policies and procedures to ensure a smooth transition into the organization and our clients.I conducted performance evaluations to assess employee strengths and areas for improvement. Additionally, I developed and implemented a training program focused on enhancing interpersonal relationships.I successfully partnered with business leaders to support the management of outsourced employees while maintaining strong communication with key clients, including Volkswagen MAN, Mercedes Benz, Siemens, Cummins, and Navistar. I provided strategic guidance on HR matters, focusing on compliance and employee relations.

Barueri, São Paulo, Br

In this role, I played a key part in enhancing our quality management system by participating in ISO 9001:2008 audits and effectively tracking and correcting non-conformities. Prior to my promotion, I supported the Human Resources department by managing job postings on both internal and external job boards, coordinating interviews, and organizing start dates for new hires.I also coordinated a variety of meetings and events, ensuring seamless preparation and execution. My responsibilities included making travel arrangements, booking flights, hotels, and transportation and managing per diem payments.Additionally, I prepared expense reports and purchase orders while maintaining office supplies to support daily operations. I created a range of internal and external communications, including notices, newsletters, flyers, and PowerPoint presentations, to effectively convey important information.

Milano, Mi, It

As an Executive Assistant, I effectively coordinated a full range of meetings, including setting up conference calls and video meetings, while preparing all necessary materials to ensure productive discussions. I was responsible for organizing events and managing travel arrangements, handling all logistics such as booking flights, hotels, transportation, and per diem payments.I prepared expense reports and purchase orders, while also maintaining office supplies to support daily operations. Additionally, I created various internal and external communications, including notices, newsletters, flyers, and PowerPoint presentations, to convey important information effectively.My responsibilities also included answering, screening, and routing national and international telephone calls, as well as managing print, copy, and scan tasks to ensure a smooth workflow within the office.

In my role as an Executive Assistant, I coordinated a wide range of meetings, managing everything from conference calls to video meetings. I prepared all necessary materials and took detailed notes to ensure clear follow-up.I also handled travel arrangements, booking flights, hotels, and transportation, while overseeing per diem payments. My responsibilities included preparing internal and external documents, answering and routing calls, and managing print/copy/scan tasks. This experience honed my ability to juggle multiple priorities while maintaining organization and efficiency.

Milano, Mi, It

This was my first experience working in an office, and the internship solidified my interest in the administrative field. I couldn't be happier about that! I had the opportunity to work directly with experienced professionals who greatly contributed to my growth, and I am truly thankful for their guidance.During this internship, I was responsible for archiving both active and inactive departmental documents to ensure proper organization and accessibility. I prepared expense reports and purchase orders while maintaining the office supply inventory to support smooth operations. I also answered, screened, and routed telephone calls, enhancing communication within the department, and managed print, copy, and scan tasks to promote efficient workflows. Additionally, I supported event organization and travel arrangements for the team, both nationally and internationally.

Human Resources Certificate Program, Human Resources Management And Services

Associate’S Degree, Human Resources Management And Services

Certificate In People Management And Leadership

Certificate In Recruitment And Hiring By Competencies

Certificate In Organizational Behavior

Certificate In Labor Accidents Prevention

Certificate In Practical Personnel Department

Technical Degree In Secretariat