Jozsef Birton

Jozsef Birton Email and Phone Number

Revenue Operations Analyst at Talkwalker
Jozsef Birton's Location
Luxembourg, Luxembourg
Jozsef Birton's Contact Details

Jozsef Birton personal email

n/a
About Jozsef Birton

Experienced Support Associate with a demonstrated history of working in the logistics and supply chain industry. Skilled in multi-tasking & handling high-volume workloads, high pressure environment. Strong information technology professional with a Master's Degree focused in Economics. Ability to translate between business and technical (IT) language.

Jozsef Birton's Current Company Details

Revenue Operations Analyst at Talkwalker
Jozsef Birton Work Experience Details
  • Talkwalker
    Operations Support Specialist
    Talkwalker Jan 2022 - Jul 2023
    Luxembourg, Luxembourg
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  • Kuehne+Nagel
    Operations Specialist
    Kuehne+Nagel Sep 2020 - Jan 2022
    Contern, Luxembourg, Luxembourg
    Being the main contact for customer Apple, I'm in charge for the daily execution of the services in scope (e.g. Order Fulfillment, Transport Management, Freight Settlement, Request and Deviation Management, Visibility and Monitoring).Execute administrative tasks (e.g. cost allocations, effort reporting) and prepare/send standard reports (e.g. document monitoring & forecast).Execute event monitoring services to guarantee agreed delivery service. Check and open deviation reports basedon event monitoring.Issue or receive as well as respond to deviations reported, by identifying root cause, causing party and proposing corrective actions.
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  • Kuehne + Nagel
    Master Data Specialist
    Kuehne + Nagel May 2016 - Sep 2020
    Luxembourg
    Create and manage the framework supporting Kuehne Nagel's transportation network.Transform business specifications into functional and technical solutions, prepare and support the go-live of the solutionSet up and maintenance of master data for related applications.Upload and technical support of rate related data.Checking, adjusting and refining error messages caused by missing and/or incorrect data sent from customers and third parties.Timely resolution and root cause analysis of each issue.Bug reporting and follow up of fixes including testing.Support during UAT/SiT sessions in cooperation with multiple internal teams.Providing data as for analysis, overviews, statistics, reports.Compliance with the relevant GDP/GxP requirements, guidelines and quality standards for pharmaceutical customers.Testing of new releases/new versions or customer related test in any applications in use.Knowledge transfer and management.Creating and conducting of training units and issuing of training material.Deployment and improvement of IT processes.Issuing of working instructions and other documentation for Business Systems Support team.
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  • Docler Holding Luxembourg
    Customer Support Representative In It
    Docler Holding Luxembourg Oct 2012 - May 2016
    Luxembourg
    Escalated help desk support to thousands of users globally.Managing online communication channels related to the company's web services, handling and resolving customer complaints and technical problems, following up reported site bugs in English and Spanish language.Create tickets to keep records of customers’ interactions, details of inquiries, complaints, comments. Log, assign and track progress of queries and customer requests from receipt to completion.Refer unresolved customer grievances to designated departments. Escalate any high risk customer issues (financial, legal, reputation).I was also responsible for mentoring new colleagues.
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Jozsef Birton Skills

Customer Service Teamwork Microsoft Office English Event Management Sports Public Relations Team Leadership Social Media Marketing Customer Support Social Media Event Planning Account Management Project Management Spanish Problem Solving Sports Marketing Strategic Planning Sports Management Time Management Request Tracker Data Management Patient Support Jira Customer Satisfaction Sponsorship Multi Task And Handle High Volume Workloads Technical Support Complaint Management Online Communications Confluence High Pressure Environment Active Listening Kayako Management

Jozsef Birton Education Details

Frequently Asked Questions about Jozsef Birton

What is Jozsef Birton's role at the current company?

Jozsef Birton's current role is Revenue Operations Analyst at Talkwalker.

What is Jozsef Birton's email address?

Jozsef Birton's email address is bi****@****mail.hu

What schools did Jozsef Birton attend?

Jozsef Birton attended Budapest College Of Communication And Business, Semmelweis Egyetem, Universidad De A Coruna, Pécsi Tudományegyetem.

What are some of Jozsef Birton's interests?

Jozsef Birton has interest in Social Services, Politics, Environment, Science And Technology, Arts And Culture, Health.

What skills is Jozsef Birton known for?

Jozsef Birton has skills like Customer Service, Teamwork, Microsoft Office, English, Event Management, Sports, Public Relations, Team Leadership, Social Media Marketing, Customer Support, Social Media, Event Planning.

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