Jerry Bisaha Email and Phone Number
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🚀 Versatile and resourceful technology leader with over 25 years of proven experience driving the delivery of cutting-edge enterprise-level technology solutions across multiple domains, including On-Premise, Cloud, Web, Mobile, Marketing, HR, Finance, BI, and CRM. Specializing in enhancing Customer Experiences, Retail Store, and eCommerce Operations, as well as Digital Marketing. Cross-industry expertise spans Retail, Consumer Goods, and Health Care sectors.🔍 Highly adept at strategic planning, overseeing large-scale initiatives, and transforming technology teams into high-performance organizations. With polished communication and relationship-building skills, I excel in fostering productive partnerships across departments, delivering exceptional service to internal and external stakeholders, and collaborating effectively with individuals at all levels within organizations.💡 Proven track record of implementing technology-driven solutions to address contemporary business challenges, including revenue growth, customer retention/acquisition, and process optimization. Demonstrated ability to deliver successful large-scale technology projects on time and within budget, with past project and departmental budgetary responsibilities exceeding $60MM. Experienced in leading and developing IT project, operations, and delivery teams of over 400 employees.🌐 An articulate communicator with both technical and non-technical audiences, including executive teams and clients. Committed to staying updated with emerging technology trends to meet evolving business demands. Combining hands-on leadership with effective communication skills to drive focused teams towards performance excellence.📊 In-depth Project Management expertise, including guiding cross-functional and virtual teams through entire project lifecycles, from defining business requirements to testing and final deployment. A change champion with strong business acumen, leadership, and interpersonal skills.#loyaltymarketing, #storeoperations, #ecommerce, #erp #humanresources, #finance, #pointofsale, #laborplanning, #enterprisemobility, #microsoftazure, #webcommerce, #oraclecloud, #adobe, #sap, #salesforce, #applemobile, #honeywell, #oraclepos #microservices, #containerization, #machinelearning, #enterprisemasterdata
White Lodging
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Vp, It ApplicationsWhite Lodging Jun 2024 - PresentMerrillville, In, UsWhite Lodging develops, owns and operates a portfolio of industry leading urban, experiential and lifestyle hotels, rooftops and restaurants. We are one of the country’s largest privately held hospitality companies focused exclusively on this segment.Our teams operate more than 50 Marriott, Hilton and Hyatt hotels across major urban markets including Austin, Denver, Charlotte, Chicago, Indianapolis, Knoxville, Nashville, Louisville, San Antonio and more. We also operate more than 40 independently branded restaurants, 10 award-winning rooftop bars and a collection of world-renowned luxury guest ranches. -
Head Of It Applications - Restaurant And CorporateCooper'S Hawk Winery And Restaurants Apr 2021 - Jun 2024Downers Grove, Illinois, UsExecutive IT Leader responsible for all corporate and field technologies. Development and Support manager for Accounting, FP&A, Payroll, HR, Oracle Point of Sale, Labor Scheduling, Time and Attendance, Reservations, Cost Control and Inventory Management systems supporting fast growing upscale dining experience. Lead accounting operations for 600k member Wine Club Subscription and loyalty program. -
Head Of Digital It-Stores & Ecommerce, Crm, Marketing, Customer Experience, Enterprise AnalyticsTractor Supply Company Dec 2018 - Apr 2021Brentwood, Tn, UsExecutive IT Leader responsible for global project delivery and business operations for all technology supporting revenue and selling channels and customer facing engagement. Lead technology functions for 2100+ brick & mortar stores, Omni-channel and .com business, Call Center, Digital Asset Management, Content Management, Customer and Digital Marketing and all enterprise analytics (Business Intelligence, A/I, Visualization Data Warehouse). Lead transformation of IT utilizing best in class Cloud and SaaS solutions; Adobe, IBM, Salesforce, Microsoft Azure, Snowflake, and Oracle. Drives modernizing Customer Loyalty, Digital Marketing and enterprise Customer Experience systems. Oversee a team of 70 FTEs and +300 consultants. Budget responsibility of $40M operational expense and $65M capital expense. -
Executive Program Manager - Erp Transformation And Cloud Modernization ProjectsDeloitte Sep 2016 - Dec 2018Worldwide, OoExecutive Program Manager responsible for global project delivery of Oracle Cloud (HCM, ERP, Taleo) implementation projects. Lead transformation ERP Cloud projects with multi-disciplines of Technology, Organizational Change Management, Software as a Service (SaaS) Transformation, and Business Intelligence. Expertise leading business process standardization, technology transformation, organizational change and adoption readiness for critical business operations and Business Intelligence improvements in operational KPIs and predictive analytics. -
Vp, Erp Cloud Delivery Practice, Enterprise PmoDrivestream Aug 2014 - Sep 2016Sterling, Va, UsOversee cross-functional delivery teams comprised of Sr. Executive Account Managers, Project Managers, Centers of Excellence, Offshore Development. Manage portfolio of 50+ active projects valued over $25M. Responsible for project profitability adherence, resource utilization and forecasting, team development, client relationship / escalation management. Executive Consulting Practice leader for Oracle Cloud (HCM, and Taleo) implementation projects. -
Director It Engineering-Enterprise Data Systems, Crm, Loyalty Marketing, Edw/Business IntelligenceLimited Brands Jun 2009 - Aug 2014Columbus, Oh, UsExecutive IT Management responsibility of all enterprise Digital Marketing, Customer Loyalty and enterprise Data Management/Business Intelligence, Data Warehouse. Shared services IT function supporting $12B multi-channel, international specialty retail organization. L Brands is the parent company of Victoria’s Secret, Pink, Bath and Body Works, LaSenza, and Henri Bendel.Responsible for architecture, delivery programs and operations of enterprise BI and CRM solutions. -
Director Of Business Intellligence, Edw And Crm Systems At DswDsw Apr 2003 - 2009Columbus, Ohio, UsOversaw design, implementation and support of enterprise data warehouse, business intelligence, customer service and customer loyalty / marketing systems for $1.3B retail organization.Recruited, mentored, and managed 30-member team providing technical services to three retail companies with combined database portfolio of 20M+ customers. Accountable for all IT program and department P&L management, organizational development, budgeting, strategic planning, systems support and operations; partnered with senior business and IT leadership to develop multi-year IT plans and strategic business cases, directed multiple application development and project managers, and led teams through all phases of high-complexity BI, EDW, CRM, Web service development, and data analysis and reporting projects -
Senior Consultant / Project ManagerKpmg Jun 2000 - Apr 2003Toronto, On, CaEnhanced business systems and results for Fortune 500 customers of BearingPoint's Retail and Consumer Goods practice.Led teams of up to 15 resources and controlled budgets upwards of $1M while managing all SDLC phases to deliver data warehouse and business intelligence projects on time and on budget. Facilitated requirements gathering and design sessions, developed project plans and artifacts, and led key steering committees. Played integral role in managing RFI / RFP processes, vendor selections and contract negotiations. Led workshops for requirements review and certification, system design, QA, and user acceptance testing. Created and implemented data integration and ETL processes, production and ad-hoc reporting applications, and KPI dashboards. Delivered executive-level presentations, and conducted technical training workshops. -
It ArchitectAmerican Electric Power Jul 1997 - Jun 2000Columbus, Oh, UsExcelled in both team leadership and hands-on contributor roles to provide business systems for $14.5B utility with 3.5M customers in 11 states.Headlined development of large-scale customer service / financial ERP system and pilot data warehouse system, driving major improvements in billing, operations reporting, and performance analysis. Gathered requirements, conducted design and review sessions, and facilitated User Acceptance Testing, clearly communicating project risks, issues, milestones, and status to all key stakeholders. Wrote detailed design, test, operation, and training documentation for ETL and report development; produced reporting prototypes and wireframes, participated in logical and physical data modeling sessions, and worked with administrators to implement database architecture and resolve performance and query response time issues. -
Systems AnalystPrincipal Financial Group Jul 1995 - Jul 1997Des Moines, Iowa, UsProvided programming and project leadership to drive development, maintenance and operation of corporate and benefit payout check writing systems for insurance industry giant with $10B in annual revenue.Transitioned easily through all phases of systems development life cycle (SDLC), serving as Project Lead for broad range of computer programming, testing, implementation, modification, and support assignments. Interfaced directly with customers to complete requirements gathering, design review, and UAT tasks. Defined system specifications, drafted scenarios and scripts for unit functional, regression, and performance testing, and created operation and training documents.
Jerry Bisaha Skills
Jerry Bisaha Education Details
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The University Of Texas At El PasoComputer Information Systems
Frequently Asked Questions about Jerry Bisaha
What company does Jerry Bisaha work for?
Jerry Bisaha works for White Lodging
What is Jerry Bisaha's role at the current company?
Jerry Bisaha's current role is Executive IT Leader; Digital Transformations, Cloud/SaaS Expert, ERP Expert, Retail IT Leader, Digital Commerce, Mobile Technologies, Loyalty, CRM, Marketing Tech, Enterprise Analytics, Predictive Analytics, Data Science.
What is Jerry Bisaha's email address?
Jerry Bisaha's email address is jb****@****ery.com
What is Jerry Bisaha's direct phone number?
Jerry Bisaha's direct phone number is +174081*****
What schools did Jerry Bisaha attend?
Jerry Bisaha attended The University Of Texas At El Paso.
What skills is Jerry Bisaha known for?
Jerry Bisaha has skills like Business Intelligence, Data Warehousing, Sdlc, Etl, Crm, Enterprise Software, It Strategy, Process Improvement, Project Management, Erp, Data Quality, Cross Functional Team Leadership.
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