Jeremy Black Email & Phone Number

Texas, United States

Texas, United States

Cincinnati, Oh, Us

-Researched, designed and launced product from 0 to 1 achieving a remarkable growth from 15 million Public actions per month in Feb 2023 to 108 million actions per month by August 2024.-Works directly with partners and customers to gather data integration requirements to define and execute new partner integration strategies, resulting in an increase clients with an active integration from 24% to 92.6%.-Leader of the companies first embedded reseller integration while handling extreme complexity and vast differences between the systems for a seamless user experience and flexible but redundant automated integration capabilities.-Spearheads the implementation of complex integrations and solution architecture, ensuring seamless integration of solutions with diverse systems. Delivered innovative solutions for intricate setups, including infrastructure and security.-Proficient in defining API product roadmaps, prioritizing features, and overseeing API development lifecycles to support integration requirements.-In-depth knowledge of web technologies and protocols, such as REST API and OAuth, to design and implement robust API solutions.-Ability to collaborate closely with engineering teams to discuss technical requirements, review architecture designs, and ensure alignment with product goals.-Effective communicator with a proven track record of collaborating cross-functionally with engineering, design, marketing, customer success and sales teams to drive integration initiatives and capabilities forward.-Skilled in leveraging data analytics and user insights to make informed product decisions, optimize API performance, and drive adoption of integration solutions.-Customer-centric mindset with a focus on understanding user needs, pain points, and use cases to deliver integration solutions that provide value and drive customer success.-Proven ability to mentor and develop junior product managers and support personnel and empower team members to excel in their roles.

Cincinnati, Oh, Us

Dallas, Texas, Us

Responsible for guiding the success of the product and leading the cross-functional team that is responsible for improving the user experience. Gathered and analyzed the feedback loop data as the centerpiece of feedback between Stake Holders, Sales, Support, Marketing, and customers. Focused on the strategy, roadmap, and feature definition for all components of the product. Provided the deep product expertise needed to lead the organization and make strategic product decisions. Frequently analyzed the market and competitive conditions, laying out a product vision that achieved differentiation and delivered unique value based on customer and market demands.Clearly articulated the business value to the product and engineering team so they understand the intent behind the new product or product release and owned the whole product’s roadmap.Prioritized features by ranking them against the strategic goals and initiatives and making difficult trade-off decisions based on the value that new features will deliver to customers and to the business. Also, responsible for defining the requirements for each feature and the desired user experience and iterating baed on real user feedback.

Dallas, Texas, Us

Dallas, Texas, Us

Dallas, Texas, Us

Plano, Us

-Gained proficiency in all areas of the restaurant to be able to fill in at any role needed including Front of House and Back of House.-Managed staff while optimizing labor in comparison with projected sales.-Streamlined opening procedures to be more efficient with the amount of labor needed.-Increased personnel engagement by keeping employees engaged and happy.-Trained new employees in an efficient manner to allow them to handle any task that was asked of them.-Converted invoices into inventory efficiently to increase inventory accuracy.-Analyzed order taking to decrease food loss and increase customer satisfaction.

-Organized the expansion of the company from 1 team with 8 players, to 6 teams with over 60 players.-Increased revenue within the team department by 750% in 3 months.-Coordinated with former customers and new customers to form strengthened and unified teams.-Strengthened and motivated the players on their good and bad attributes within the game and encouraged learning.