Progressed from the worldwide department into private touring, which focused on bespoke travel arrangements to long-haul destinations. Liaised primarily with first/business class clientele and global partners.o Led the company in sales in Q2 2020, outperforming 1000+ peers.o Accomplished a 62% year-on-year conversion rate of qualified leads into closed-won opportunities, driving over €4.5 million in total revenue.o Leveraged a multi-channel approach to sales development when engaging new prospects face-to-face, by cold calling, or via email.o Challenged to generate and qualify leads with outbound prospecting campaigns, as we expanded our product offering into new territories. o Navigated corporate structures to identify decision-makers, establishing strong connections with key business-to-business (B2B) stakeholders.o Developed a high-value low-volume approach to pipeline management, as the ideal customer profile and buyer persona evolved.o Collaborated with colleagues in cross-functional teams on complex tours as the subject matter expert.

Crafted tailormade itineraries in premium & economy cabins for the foremost agent in the UK & Irish travel markets. Guided a diverse B2C client base through the direct sales process from initial contact to deal close.o Promoted 5 grades within 2 years, ramping up ahead of expectations and consistently exceeding monthly quotas & KPI metrics.o Achieved over €500,000 of gross profit in under 3.5 years, fast-tracking me into the Chairman's Club for the top 8% of sellers.o Earned an all-expenses paid trip to the Maldives, recognised as a top-performing consultant in Ireland throughout 2018.o Responsible for 40+ leads/week in demanding, fast-paced environment.o Listened attentively to clients, using open questions to ascertain precisely what they needed, before scheduling follow-up demos.o Represented the company as a brand ambassador at numerous industry events & trade shows, networking with peers and pitching to prospects.

Presided over insurance complaints initially, before advancing to the Logic Development Cello Presented a substantive written explanation to the plaintiff having investigated each case in detail on its own merits.o Attained targets whilst maintaining a high standard of quality checked work as required by the Financial Ombudsman.o Delivered weekly presentations to C-Suite Executives, with the objective of revamping complaints procedures through experimental pilots.