Joseph Bernard Trajano Email & Phone Number

Toronto, On, Ca

Toronto, On, Ca

Toronto, Ontario, Canada

Etobicoke, Ontario, Canada

• Provide expert advice on parts required by customers while handling both walk-ins and appointments on preparation of quotation, repair order, and close to invoice.• Working knowledge of CoStar and Frontier.• Cashier handling for parts purchase and service closing.• Closely coordinate between the technician and customer on service timeline, and secure approval on additional recommended or required jobs.

Toronto, Ontario, Canada

• Full-cycle Recruitment• Create and publish job descriptions for postings on various portals (Idealist, Volunteer Coordinator, Volunteer Match).• Conduct structured interviews based on job requirements• Coordinate externally for scheduling of accommodations and conference bookings for company events.• Monitor, measure, and improve the performance of the assigned department/team.• Facilitate onboarding, orientation, and training of new hires; manage teams of HR Assistants to achieve tasks.• Coordinate with external partners for meetings and presentations.• Manage the team calendar for regular and as-needed meetings.

Philippines

• Generated new business with marketing initiatives and strategic partnerships.• Contributed to the expansion of the company's network infrastructure in untapped markets.• Developed and implemented business plans and marketing strategies in collaboration with Marketing and Procurement Teams for the Telecommunications market.• Contributed to the development of a CRM database for qualified leads.• Gathered (existing, new, potential, and lost) customer needs & wants and worked with product development teams to study possible product and service changes based on feedback.• Monitored market activity & conditions to identify areas of potential opportunities and provide feedback to management for strategy preparation.• Provided sales support for new and inactive customers.

Philippines

Makati, National Capital Region, Philippines

• Conducted market studies on existing, potential and competitor's customers.• Completed and presented monthly reports to executives for decision making.• Identified opportunities for account growth & penetration.• Strategized with sales team to prospect, qualify, and acquire potential customers.• Built strong relationships with both internal and external strategic partners.

Mandaluyong, National Capital Region, Philippines

• Assisted in the recruitment & selection and training & development of new hires.• Managed contracts, negotiations, and all aspects of sales and post-sales to finalize purchases.• Successfully negotiated and closed deals, while maintaining company profitability, savings and customer satisfaction.• Prepared both external and internal correspondences, offers, and memos for approval.• Lead a team that successfully reached its weekly and monthly goals efficiently and effectively.• Developed and maintained relationships with clients.• Prepared and reported to management for strategic planning and execution.

Ncr - National Capital Region, Philippines

Postgraduate Certificate Program, Human Resources Management

Bachelor Of Science In Business Administration - Specializing In Marketing