Josh Nugent Email & Phone Number

I help SMB's mature their operational capabilities with leadership in the following areas:IT STRATEGY & PLANNING• Organizational capability assessment, strategy and recommendations• Technology review, roadmap and planning• Financial management / budgeting• IT Process & GovernanceIT PROCUREMENT• Draft business cases, benefit / ROI statements and pitch deck• Lead vendor selection and RFP process • Requirements elicitationPROGRAM / PROJECT LEADERSHIP• Coach and guide project teams to define scope, deliver on-schedule and on-budget• Leverage standard frameworks to manage and communicate with transparency• PMP certifiedBUSINESS PROCESS DESIGN• Assess current business workflows, develop recommendations and champion change• Lead business process improvement / redesign efforts• Specialization in Supply Chain, Distribution, Merchandising, Procurement, ERP, Demand Management

Portland, Or, Us

Responsible for the strategic direction of Infrastructure, Enterprise Applications, Retail Technology, Information Security, and Portfolio Management services.• Optimized department budget by 10-15% annually (compounded) during high inflation periods through strategic contract renegotiations, eliminating software/service redundancies, and controlling labor expenses• Cultivated a culture of leadership within a service-oriented team by role-modeling best practices (demonstrating what good looks like), granting direct domain ownership (you are the expert in your space - I trust you) and empowering decision making.• Achieved high business / IT engagement levels by reframing the customer relationship from one of "order-taking" to consultative partnership. Strong team focus on structure, planning and meeting acumen.• Implemented self-checkout (SCO) point-of-sale technology across all stores, achieving an average 37% utilization rate and millions in labor offsets. Overcame internal skepticism by demonstrating that customers would embrace the technology.• Streamlined HR operations by consolidating 8 separate solutions into a single Dayforce platform, centralizing support, and reducing complexity and costs.• Developed and led an IT Security Awareness program, achieving a 96% compliance rate through a multi-channel communication strategy, leveraging email, information screens, chain-of-command awareness, newsletters, and staff meetings.• Reduced preventable outages by 95% by stabilizing and securing the network infrastructure.

Carson, California, Us

Advisor to the CIO, shaping IT strategy and planning key initiatives:• Performed a current state assessment of supply chain capability, informing a 3-year capital investment roadmap.• Drafted the investment case and secured funding to develop a Data Warehouse, consolidating and standardizing retail metrics across existing business units and future acquisitions.• Led the selection, negotiation, and implementation of Talend as the enterprise integration platform, replacing custom scripting to feed the Data Warehouse. This strategy provided a more stable and scalable integration architecture.• Developed automated Executive Dashboards for C-Suite consumption using PowerBI, delivering standardized retail metrics across closely held operating companies.• Researched and recommended Master Data Management (MDM) and Product Information Management (PIM) solutions. Outlined and initiated the retail data harmonization prerequisites to adopt them.

Commerce, Ca, Us

Responsible for IT management and planning including multi-year roadmap development and budgeting. Partners with executives to incubate new concepts, develop supporting business cases and prototype new processes / solutions. Upon securing approval, leads execution, delivery and change management for various project and program initiatives. Areas of focus include, supply chain planning, category management, allocations, forecasting & replenishment, warehousing, transportation, logistics, asset management, master data management and governance.

Commerce, Ca, Us

Direct responsibility for the company's Enterprise BI and development team. Managed daily operations and reporting requirements with sights on leveraging the company’s recent strategic investment in SAP's Business Warehouse (BW) on HANA.

Scottsdale, Arizona, Us

Full P&L responsibility for 245K ft2 multi-tennant 3PL warehouse operation with $6M in annual gross revenue• Exceeded budgeted contribution margins FY2005 for the first time since facility inception• Drove 15% year-to-year operational cost savings focused on productivity and overhead• Achieved and maintained a regional corporate benchmark handling ratio (VHR) of 36%• Responsible for developing operating budgets and price negotiation for new business opportunities

Scottsdale, Arizona, Us

Full budget and schedule responsibility for various WMS and systems integration projects • Led APLL and client IT resources through software development phases from requirements gathering through delivery • Managed facility preparation services including business licensing/permitting as well as infrastructure build-out, staffing, training and go-live support • Client projects included CASE/New Holland, Dell, Esprit, Nike, Springs Industries and Clorox (Chile)

Scottsdale, Arizona, Us

Scottsdale, Arizona, Us

Interim role responsible for managing inbound auto parts logistics services for client GM Thailand • Negotiated service scope agreement and contract rates with GM procurement team • Expanded business by selling services to Fiat / Alfa Romeo under capacity sharing agreement • $600K budget with Thai operating staff of 14

Served the San Diego / Tijuana border trade community with brokerage consulting and logistics services• Developed and managed a partnership network with a variety of foreign-based brokerage, land, air and sea forwarders to ensure prompt transfer, release and delivery of international freight • Directly negotiated trade matters with U.S. Customs and other governmental agencies

Mba, International Management

Graduate Foreign Exchange Program, International Business/Trade/Commerce

Ba, Anthropology

Exchange Student

Education record