Jim Boles Email & Phone Number

Baton Rouge, Louisiana Area

• Manage multiple high-availability projects on a weekly basis for commercial, industrial, and government clients. • Projects include a wide array of technologies: Router config/management, Domain creation and deployment, Website management (IIS configuration and Exchange deployment), Server management, and VoIP deployments. • Solely responsible for planning, deployment, and maintenance on multiple contracts to include deliverables • Maintained a 100% rating on WM platform for over 2 years.

Sunrise, Fl

▫ Implemented and managed WAN/LAN networking schemes while adhering to industry standard security protocols and SOX, HIPPA and PCI principles.▫ Ensured the timely delivery of computer systems and business applications utilizing VMWare VSphere, Citrix XenApp, XenDesktop, and Hyper-V VDIs for SaaS application delivery to over 15,000 employees and clients nationwide.▫ Managed Active Directory GPOs and general administration with O365 integration for entire Mednax Organization.▫ Successfully migrated both physical and virtual server upgrades from MS Server 2003/2008 to 2012 and 2016▫ Provided support and guidance to the Help Desk as level 2 and level 3 support for all Mednax systems to include Citrix, Windows 2012/2016, and VMware servers.▫ Provided the installation and support of PC and server based hardware and software at new Mednax locations nationwide.▫ Implemented daily incremental backup procedures and verification policies for all servers.▫ Designed and built custom Windows 10 image and scripted domain join and software deployment – taking the imaging process per machine from 2.5 hours to 10 minutes.▫ Monitored datacenter hardware and mitigated failures utilizing Solarwinds and coordinated warranty repairs with vendors as needed.▫ Vulnerability and application patch management increasing system performance while reducing potential threats.

Daniels, Wv

​▫ Maintained all information systems for world-class resort under the director of information technology▫ Configured all IT systems, which include point of sale, servers, workstations, audiovisual equipment, phone system, and Cisco routers and switches.▫ Held responsibility in overseeing multiple VLANS and physical resort locations, mid-size active directory, DNS, and DHCP scopes.▫ Rendered support to IT director in managing and maintaining all facets of the system.▫ Executed necessary modifications and offered support for all IT systems.▫ Ensured proper maintenance and accuracy of a large Spiceworks help desk system, which tracked tickets and inventory.

Beckley, Wv

▫ Oversaw the development and arrangement of Microsoft Windows Server 2008 R2 domain for large-scale medical group.▫ Used Active Directory best practices in handling more than 200 users with Microsoft Exchange and SharePoint integration, forward and reverse DNS, DHCP, and RDP availability for remote personnel.▫ Directed daily network operation processes to ensure compliance of all servers and workstations with company’s standards and procedures.▫ Devised and initiated full WAN and LAN Windows network through the use of “from-the-ground-up” approach▫ Generated and implemented security and network management protocols, guaranteeing high availability over leased line connections to satellite offices▫ Produced all documentation and standards in updating and patching servers, workstations, Network-attached storage and storage area network arrays, as well as mobile devices.▫ Carried out the planning, initiating, and handling multiple servers, which included VoIP, Active Directory, VMware vSphere, and Microsoft Exchange/SharePoint servers.▫ Utilized Internet Information Services (IIS) Management for corporate websites.▫ Conceptualized and sustained uniform backups and disaster recovery strategies.▫ Ran and terminated all cabling, to include fiber connections.▫ Effectively managed a staff of 3 Network Administrators, to include hiring, evaluations, and terminations.

Hinton, Wv

▫ Functioned as the technical lead while traveling globally to manage a large contract for United States Army Standard Army Maintenance System – Installation Enhanced (SAMS-IE).▫ Facilitated training for Army contract personnel regarding the technical management of WAN systems and software operations.▫ Took charge in supervising IBM technical personnel and prime contractor personnel at McLane Advanced Technologies.▫ Distributed and coordinated WAN systems for United States military asset management in combat zones.▫ Spearheaded the documentation and maintenance of more than $5M worth of equipment in every fielding.▫ Conducted a 40-hour training course to military personnel regarding system administration for internationally recognized certification.▫ Successfully supervised a team that consisted of 15 personnel for every eight-week fielding, in obtaining contract initiatives.▫ Ensured strict adherence with federal guidelines and best practices in providing installations and modifications to all servers, workstations, and wireless equipment.▫ Utilized ConnectWise Manage/Control CRM for management of client systems and maintenance.

Global

Ensured inventories, material control, accounting and supply records are properly maintained; Maintained stock locations and administer documents control procedures; ensured all maintenance historical records are maintained in both ULLS-G and SAMS 1 systems; responsible for the health and welfare of soldiers.