I am currently steering the majority of my customers, consulting opportunities and friends to work with me and my team at Sequel Data Systems. Please let me know how we can help with your IT strategy.Known to my Customers for detailed and dedicated service, strong business acumen, creativity, and integrity. My partners and I provide network consulting, implementation, and support for IT Infrastructure including Software, Servers (Accounting, CRM, Email, Storage, Cloud), Business Solutions, Routers/Firewalls, Switches, Wireless Access Points, Cable Plant Installation management, testing and associated services.Specialties include: business solutions, secure network solutions, remote access, Microsoft and Apple solutions, POS and CRM solutions, technical resource deployment, troubleshooting complex business systems and networks, Cloud solutions, Virtual Servers, wireless networking technologies.

GCS Technologies (02/16 - 3/21) Austin, TXProject Engineer - Team ATS• Pre-Sales Engineering and Solutions Architecting, Consulting • Firewall configuration design and implementation for Cisco, SonicWALL, Cisco Meraki • Network design and configuration including VLAN and Subnet design for multiple campus network redesign projects, Wireless Network Design/Implementation• Network documentation and Visio diagramming of physical and logical network topology • Customization of IPS/IDS solutions by Cisco, Meraki (Firepower and AMP) and SonicWALL• Site-to-site and remote access vpn configuration and trouble shooting in complex environments • BGP configuration, peering and migration across multiple Cisco ASRs, circuits and providers• Cisco, Fortinet and SonicWALL firewall technologies: ACLs, IPS, High Availability Solutions (Cisco and SonicWALL), HSRP routing redundancy, ISP and HA failover technologies• Configuration and Deployment of Compellent and Equalogic SAN solutions as well as Datto, AppAssure/RapidRecovery, Symantec Backup Exec and other DR solutions• Project Management, Network Design, Virtualization Infrastructure, Network Implementation and Configuration (L2-L3) for SMB-Enterprise customers• Contribute to design, configuration and implementation of largest Cisco Meraki full stack networks GCS has delivered (MX84-MX400 security appliances, MS350 L3 switching and MR33-74)• Serve GCS auxiliary Support for challenging Tier 3 and 4 escalations during customer emergencies • Implement backup and disaster recovery solutions and lead disaster recovery efforts• Training and mentorship of support team members and junior project team staff• Configuration and Implementation of basic vmware HA clusters using Brocade Fiber Channel, Dell N Series and Force10 switching for iSCSI & Fiber Channel Compellant and Equalogic SANs and clusters• Azure and AWS VPN configuration and Direct Connect planning and implementation

The Support Engineer position at Sage required working on a daily basis with senior level IT administrators and staff at our customer’s sites to support a non-profit enterprise-level CRM, Reporting, and Financial software platform. Millennium served some of the nations’ larger nonprofit medical research, higher education institutions, museums, hospitals, youth organizations, and animal welfare foundations. -Advanced implementations of Microsoft technologies including server, 2000, 2003, 2008, workstation platforms (XP, W7), MS SQL (8, 9, 10), and IIS (6, 7) -Utilized as a technical resource based on strong familiarity with the implementation, security, trouble shooting, and maintenance of web applications utilizing IIS and MS SQL Server platforms -Made significant contributions to the Knowledgebase and Online Forum by content, administration, and metadata optimization, defect documentation and classification coordinating closely with QA and development teams to provide escalation and defect resolution-Revised process and completed our transition from physical to virtual test environments consisting of a combination of IIS and either SQL or Oracle across 24 servers & 4 workstation versions to consolidate our physical test server environment onto the R&D VMware ESX cluster completing conversions with very little downtime -Published detailed topography, benchmarks, and engineer journal of all completed environments-Created and delivered analyst training documentation on installing VMs from template or base OS images and provided systems administration and maintenance for our test environment consisting of Server 2000, 2003, 2008 (WSUS, DNS, DHCP, IIS, SQL, Active Directory) -Identified and salvaged underutilized assets to create a redundant virtual infrastructure for disaster recovery failover

As IT Client Services Manager at NSI, I was not only responsible for managing day to day support for a complete line of Managed Services offerings, I was also assigned as project lead for new client site builds and branch openings. Many of my duties here were more technical in nature than the primary title might imply:-Developed positive client relations through fast, consistent support with concise documentation and follow up-Assisted with project research and proposals, annual technology planning for our clients, Network Hardware and Software Audits, disaster recovery planning, and reporting for monthly and annual network monitoring (usage and availability)-Supervised projects for hardware and software roll-outs, overseeing and coordinating the efforts of onsite desktop technicians, remote network engineers, vendors and procured services; reported project status to the client management teams, our IT Director and Sales team to ensure satisfaction before signing off on and moving forward on phases. -Network monitoring, network administration / trouble shooting, network security audits, server management and repair, patch management, desktop image creation and deployment-Coordinated backup and Disaster Recovery efforts, antivirus software and updates, hardware and software asset management, BlackBerry/Exchange and Mobile Device support, remote desktop and server support using remote monitoring and alerting for proactive prevention and repair of issues-Researched, implemented and supported new technology including remote assistance platforms, Kaseya Managed Services Network Monitoring platform, Level Platforms Service Center, Hosted Microsoft Exchange Service, Active Directory administration, WAN optimization technologies, and VPN/Firewall/SPAM/Content Filtering appliances

Beginning as Sr. Desktop Support Analyst, I was chosen by peers and management to lead a highly skilled and motivated group of analysts in the most productive and elite team in the entire IT organization. Meanwhile, I maintained my Field and Remote Support duties covering the 3 Bay Area Wholesale and 15 Retail branches and many others in nearby states. -Served on Desktop Engineering and Imaging groups in the automated deployment of desktop images and software packages, hardware and software inventory / asset management, remote installation of custom scripts, and facilitating the nationwide XP migration initiative utilizing Altiris-Excelled in a high-exposure client-facing role while quickly learning the intricacies of the mortgage industry and its information systems, applications, work flow, operations and applying this knowledge to day to day systems maintenance, repair, monitoring, storage/backup and disaster recovery assistance-Actively participated in end user and field technician training, mentoring and development-Led teams of 6-8 technicians during merger of 150+ branch (2500+ user/3000+ node); retail mortgage company was acquired and integrated into our existing network; all routers, switches, servers and workstations were migrated to our network during a tightly coordinated project spanning 6 months and 40 states-Advanced quickly within the organization through demonstrating an acute sense of urgency, bridging gaps between several departments by maintaining a high level of communication with my peers and management and with other groups in the complex corporate IT infrastructure that was required to operate a company of this size smoothly and effectively

Working independently and partnering with our Instructors & IBM Engineers when needed, I completed complex computer lab environments, often with multiple clustered servers for each student (AS400, AIX, Linux, UNIX, NT4, and Windows Server 2000/2003). Demanding schedule required not only regular business hours, but nights and weekends to complete and test multiple class labs on time.-Utilized Enterprise desktop imaging solutions such as Symantec Ghost to quickly and efficiently roll out desktop images, required software, updates, patch management, and to maintain inventory-Managed vendors, registrations, curriculum delivery, services, and assets-Managed the Cisco network consisting of 1700 series routers, 3500 series switches, access control lists, VLANs, 160+ workstations and servers, and acted as the ISP administrator for other tenants in the building as we had the only T1 circuits on the property at the time

Having studied information technology since high school, DD Computers allowed me to begin my professional IT Career. I successfully deployed and supported technology at our customer sites in the field including Cisco routers, switches, firewalls, PIX / VPN products, wireless networks, and remote access/remote control solutions utilizing a variety of vendors.-Installation/upgrade of database software, database maintenance, ACT!, Peachtree, Quickbooks, medical practice management software, POS systems, DNS, DHCP, group security policy creation and management, virus and spyware detection and removal, documentation, hard disk imaging/ghosting, data recovery, performed telephony and network infrastructure upgrades -PC, server and Network trouble shooting, repair and support in a diversity of network environments: residential, medical/hospitals, small/mid-sized business offices, campus, law offices, home offices, car dealerships, etc.-Custom designed and deployed wired/wireless networks, RAID and tape backup/storage solutions, PCs and servers, certified completed systems, QA tested and configured to customer specifications and satisfaction-Support via phone, onsite or remote control for: Win 9X, Win 2k Pro, XP Pro, Linux, MAC OS, Server 2k and Server 2k3, Active Directory, SQL, Outlook, TCP/IP issues, LAN/WAN problems, internet/network connectivity

At Phoenix Tel-Data, I served as project lead and technical consultant for a one year project upgrading the network infrastructure for the Corpus Christi Independent School District covering 28 Title I schools in the district with diverse network requirements. I Maintained close contact with vendors, district IT personnel, administrators and management, coordinating with personnel and consultants to provide follow up and resolve any issues after milestone completion.-Trained new technicians and supervised technical crews of up to 6 personnel in the installation, termination, testing/certification and trouble shooting of CAT5e and multimode fiber optic cable in order to maintain high quality standards-Installed and configured 3Com switches and media converters to interface with existing Cisco routers, switches and IBM servers resolving network hardware conflicts and failures throughout the project

Network Installation, Inside and Outside Cable Plant, Fiber Optic Termination, Testing, Fusion Splicing, Network Certification and Trouble Shooting, heavy equipment operation, boom truck operation, telescoping boom lift operation.