Jamie Boyda Email & Phone Number

Sacramento, California, United States

Optimizing operational processes and tools for small and large businesses while in between permanent positions.

Mountain View, California, United States

Led the team implementing every component of the Growth Pillar of our People Strategy• Enabled business adoption of new HR performance and development practices through effective governance and improved decision-making models. • Integrated disparate program and change management plans across multiple partner teams, aligning to a common product life cycle, expanding the visibility of decisions, issues, and risks, enabling holistic decision-making, and accelerating adoption.• Drove adoption of foundational GRAD elements (91% of Googlers had at least three expectations, 79% completed 2+ check-ins, and 84% of managers requested feedback) by applying integrated program and change management principles.

Sunnyvale, California, United States

Partnered with stakeholders to align GGN’s resources to our most important work.• Stabilized the integration of multiple disparate BusOps teams across Global Networking, realigning services to a new Resource Management mandate, while maintaining high morale. • Led and oversaw enhancement and simplification of immature business processes and capabilities, including annual budgeting, key performance indicators, and general management reporting to enable better management decisions.• Captained monthly OKR insights to senior management by launching OKR best practices across GGN (~1600 FTEs), streamlining tooling and leveraging new technologies to monitor progress and dependencies.• Demonstrated increased value and efficiency in the Vendor Management Office, preventing work stoppage, resolving $3M EUR pending payments, and delivering $12M in cost savings through rate benchmarking/contract negotiations.• As 2021 Women in Networking Services (WiNS) Co-Chair, jointly planned and hosted a 2-day virtual summit for >1450 participants from 54 countries, offering 47 speakers and 80 sessions. 100% of those surveyed were interested in next event

Sunnyvale, California, United States

Oversaw a new team who delivered insights, processes, tools, and training to simplify work, improve quality, and reduce cost.• Supported adoption of org-wide tools and procedures, including data quality improvement from 52% to 96% in 6 weeks.• Centralized >80 management reports on a standard data architecture to reduce data inconsistencies and inefficiencies. • Oversaw development and implementation of the GEN Management Training Program to deliver curated leadership development material to approximately 90 managers.• Drove the Annual Planning process, which enabled GEN senior leadership to make informed decisions about >500 FTEs and TVC and ~$220M of Capex/Opex investment. Automated to reduce management effort and streamline decision-making.

Toronto, Canada Area

Drove technology strategy to enable business capabilities across consumer payment technologies. Led IT for an overall portfolio of 20 million client cards as well as 4,200 ATMs and 40% of all POS transactions in Canada. • Mobilized Smart ATM Program to digitize the national ATM fleet, delivering enhanced client features and reducing operational costs while migrating ~2% of deposit transactions from branches to ATMs in the first three months.• Reduced key supplier contract costs by $6MM annually on services and maintenance, $16MM in one-time savings, and created an earned-discount structure of 7-15% annually on future spending.• Improved speed, quality, and cost by driving adoption of transformational technology practices and tools within our core platforms, while also enhancing systems to address dramatic changes to regulatory requirements in payments.• Enhanced internal and external business and technology partnerships to align strategies and improve effectiveness.

Toronto, Canada Area

Drove strategy and business operations functions, including product management, portfolio/program/project management, IT strategy and implementation, communications, performance management, and supplier management.• Transformed GTI’s Project Management Office to improve responsiveness and effectiveness in the global team of ~70 FTEs, including creating resource pools and a new Project Management Framework, which the Enterprise PMO later adopted.• Continued to execute the Global Data Center Program, funding and launching the UK Data Center Program and reducing the number of RBC data centers by 35% (from 86 to 55 sites in 3 years).• Ideated and mobilized a program to globally rationalize job descriptions from ~900 to ~100, reducing time to post by two weeks, defining career paths for talent across the global organization, and positioning for future upskilling programs.

Toronto, Canada Area

Delivered a $1 billion program to enhance resiliency and expand data center capacity, supporting RBC businesses in North America and developing a global strategy.• Completed a multi-year program $144 million under budget, including design and build of a Tier 3 data center, refresh of a second data center, and migration of 3,008 servers and 1,165 applications four months early.

Toronto, Canada Area

Aligned IT architectures and data center facilities to support long-term enterprise IT strategy. • Developed North American strategy within an expanding regulatory context and packaged recommendations to secure final business case approval from the board, requiring stakeholder alignment across all business lines.

Toronto, Canada Area

Led approximately 750 onshore and offshore staff with an annual budget of $70 million, supporting $300 million in revenue.

Toronto, Canada Area

Created a new global division to provide world-class capabilities, developing and implementing enterprise solutions for clients. • Reduced previous budget overages on new-client transitions from 65% to 0% in the first year.• Influenced >$4.7 billion USD in signed Total Contract Value and >$128 million USD in Annual Base Revenue in the first year.

Toronto, Canada Area

Led a team of enterprise architects and technology specialists across Canada. • Led the Canada division to a record achievement of $720 million in Total Contract Value.

Sacramento, California Area

Bs, Business Administration, Strategic Management

Graduated magna cum laude.

Executive Development