Jean-François Boyer Email & Phone Number

Le Chenit, Vd, Ch

Le Brassus

The main goal of this mission was to implement an APS (Advanced Planning System) solution capable of connecting the various stakeholders of the supply chain, from upstream (suppliers) to downstream (customers). This integration provided a global and centralized view, facilitating decision-making and strategic alignment between departments.Responsibilities :Led a strategic transformation program to optimize industrial and commercial planning, integrating the implementation and… Show more The main goal of this mission was to implement an APS (Advanced Planning System) solution capable of connecting the various stakeholders of the supply chain, from upstream (suppliers) to downstream (customers). This integration provided a global and centralized view, facilitating decision-making and strategic alignment between departments.Responsibilities :Led a strategic transformation program to optimize industrial and commercial planning, integrating the implementation and deployment of the BlueYonder APS solution in a complex IT ecosystem linking production, purchasing (ERP) and boutiques.Collaborated cross-functionally with key stakeholders (Supply Chain, Purchasing, Finance, Production, Marketing, and IT) to ensure optimal strategic decisions aligned with operational objectives and the company's vision.Key Achievements :Established innovative processes to support resource optimization, enhance operational efficiency, and ensure smooth coordination between functional and IT teams.Implemented an inter-system data architecture to improve the consistency, quality, and integrity of critical data, notably through the deployment of an MDM solution with Semarchy.Technical Environment :BlueYonder Solution: - Sales & Operations Planning (Strategic Planning and S&OP) - Enterprise Supply Planning (Finite Capacity Planning)MDM Solution: SemarchyProject Planning Solution: Planisware Show less

Lausanne, Vaud, Switzerland

Responsibilities :Responsible for the design and implementation of Vaudoise's future Data Platform (Data Hub), I led the implementation strategy and oversight of a modern data hub integrating graph technologies and big data-scale performance, centralizing processes related to data usage, ownership, and sharing.Implemented automated processes enabling the harmonization of data from different systems in various formats or structures, data cleansing, standardization/validation, quality… Show more Responsibilities :Responsible for the design and implementation of Vaudoise's future Data Platform (Data Hub), I led the implementation strategy and oversight of a modern data hub integrating graph technologies and big data-scale performance, centralizing processes related to data usage, ownership, and sharing.Implemented automated processes enabling the harmonization of data from different systems in various formats or structures, data cleansing, standardization/validation, quality monitoring, as well as reference and master data management.Key Achievements :Led the selection and implementation of MarkLogic Data Hub as part of a digital transformation program, integrating advanced technologies (graph and semantic data models) to centralize data management and sharing processes.Developed and implemented innovative data governance processes, including metadata tagging, standardization, cleansing, and validation/quality control services.Collaborated with multidisciplinary teams to solve complex business challenges while enhancing data governance, quality, access, and usage.Technical Environment :MarkLogic Data Hub (graph and semantic database)Kafka (integration)JIRA (planning, activity management, and backlog tracking) Show less

Lausanne, Vaud, Switzerland

Responsible to select the most suitable solution to implement a data hub architecture including data governance capabilities. The objective was to support a large digital transformation program. Following detailed requirements analysis and PoC the decision has been made to start the project with MarkLogic Data Hub.Key Achievements :Led the selection and implementation of MarkLogic Data Hub as part of a digital transformation program, integrating advanced technologies (graph and… Show more Responsible to select the most suitable solution to implement a data hub architecture including data governance capabilities. The objective was to support a large digital transformation program. Following detailed requirements analysis and PoC the decision has been made to start the project with MarkLogic Data Hub.Key Achievements :Led the selection and implementation of MarkLogic Data Hub as part of a digital transformation program, integrating advanced technologies (graph and semantic data models) to centralize data management and sharing processes.Technical Environment :MarkLogic Data Hub (graph and semantic database)Kafka (integration)JIRA (planning, activity management, and backlog tracking) Show less

Lausanne Area, Switzerland

Focused on digital business transformation, strategy and realization of e-services across Microsoft digital platforms in both Cloud and Hybrid configurations. Lead enterprise digital transformation Projects in the Sport industry using Best of Breed technologies and solutions to leverage Dynamics 365 Cloud solutions. Worked with large international Sport organisations and Swiss insurance companies, supporting and facilitating transformation and change management around new digitalized… Show more Focused on digital business transformation, strategy and realization of e-services across Microsoft digital platforms in both Cloud and Hybrid configurations. Lead enterprise digital transformation Projects in the Sport industry using Best of Breed technologies and solutions to leverage Dynamics 365 Cloud solutions. Worked with large international Sport organisations and Swiss insurance companies, supporting and facilitating transformation and change management around new digitalized processes and tools. Involved in multiple business transformations bringing data governance in the center of the IT ecosystems, providing data as a service through a centralized and integrated Data Hub and relying on Data Governance Framework and organization - data governance principles and standards. The diversity of the multiple businesses, industries and technologies have strengthened my understanding of project management life cycle including scoping, design execution and ongoing operation processes. Show less

Switzerland

Program Manager in a large international organization. Supported visionary and innovative solutions in the flavors and fragrances industries.ResponsibilitiesLed the transformation project to replace the legacy Compliance AS400 solution. The objective of this project was to develop an entirely new solution based on SAP HANA (High Performance Analytics Appliance) and the SAP EH&S module, in partnership with SAP's R&D teams.During this assignment, I ensured cross-functional… Show more Program Manager in a large international organization. Supported visionary and innovative solutions in the flavors and fragrances industries.ResponsibilitiesLed the transformation project to replace the legacy Compliance AS400 solution. The objective of this project was to develop an entirely new solution based on SAP HANA (High Performance Analytics Appliance) and the SAP EH&S module, in partnership with SAP's R&D teams.During this assignment, I ensured cross-functional management between Givaudan's IT team and various service providers (SAP, Eurosoft, Kepler, etc.), while coordinating and reporting to the sponsor and their business team (Product Safety & Regulatory Assurance) responsible for the requirements.Key Achievements:The new solution delivered allowed us to reduce calculation times by a factor of 10, providing greater agility and responsiveness to perfumers and sales teams in responding to tenders.This solution was subsequently productized by SAP and sold to other clients such as Nestlé and Firmenich. Show less

Paris, Île-De-France, France

Responsible for the development and management of all aspects of CRM offerings within Business Support Systems globally, from strategic planning to operational implementation.Responsibilities:Supervised an international CRM team to develop and manage bespoke solutions based on Microsoft Dynamics CRM, ensuring their scalability and alignment with business objectives.Managed CRM-related change initiatives, including organizing training workshops to enhance end-user engagement and… Show more Responsible for the development and management of all aspects of CRM offerings within Business Support Systems globally, from strategic planning to operational implementation.Responsibilities:Supervised an international CRM team to develop and manage bespoke solutions based on Microsoft Dynamics CRM, ensuring their scalability and alignment with business objectives.Managed CRM-related change initiatives, including organizing training workshops to enhance end-user engagement and satisfaction.Collaborated with cross-functional teams to implement CRM strategies, optimizing B2B and B2C customer management.Key Achievements:Developed a telecom vertical solution offering in collaboration with Microsoft's R&D department, enabling the integration of Alcatel-Lucent billing tools and dynamic online configuration capabilities for products and services. Show less

Paris, Île-De-France, France

Responsible for the development and management of the CRM offering in France, from planning and strategy to operational implementation. Coordinated local and global teams, managed partners (operators, integrators, vendors), and defined "Ready for Sales" and "Ready for Service" processes. Designed Telecom BSS/OSS solutions based on Oracle and Amdocs, including the creation and presentation of prototypes for specific implementations.Responsibilities :Sanofi Aventis… Show more Responsible for the development and management of the CRM offering in France, from planning and strategy to operational implementation. Coordinated local and global teams, managed partners (operators, integrators, vendors), and defined "Ready for Sales" and "Ready for Service" processes. Designed Telecom BSS/OSS solutions based on Oracle and Amdocs, including the creation and presentation of prototypes for specific implementations.Responsibilities :Sanofi Aventis (Paris)Responsible for the implementation of Sterling Commerce (IBM) at Sanofi Aventis.Provided sales agents with an order and contract management application accessible both online and offline. Supervised the coordination of all design and implementation tasks involving third-party providers.Clear Channel Outdoor (Paris)Led the implementation and European deployment of the Microsoft Dynamics AX 2009 ERP solution.Objective: Ensured quality design deliverables in a global delivery context. Defined and implemented a specific methodology; designed a fully customized module to support the activities of field engineers and operations.Development and Management of All Aspects of the CRM Offering in France :Bridged French and global teams.Qualified and managed partners (operators, integrators, vendors in the French market).Established offshore teams for application development, maintenance, software implementation, and integration.Crafted solutions for Telecom BSS/OSS implementations based on Oracle and Amdocs products.Created and presented prototypes demonstrating client-specific implementations using Oracle Siebel Communications, Media, and Energy (version 8 with AIA integration and Fusion middleware). Show less

Paris Area, France

Responsible for the implementation of the CRM solution for SFR, encompassing risk management, team coordination, and client relations. Supervised projects in a global context with geographically dispersed teams, ensuring adherence to budgets and timelines.ResponsibilitiesCRM Account Manager for the implementation of AmdocsCRM 6 at SFR.Key Achievements. Managed relationships with integrators Accenture and Atos-Origin, as well as the end client SFR, focusing on risk… Show more Responsible for the implementation of the CRM solution for SFR, encompassing risk management, team coordination, and client relations. Supervised projects in a global context with geographically dispersed teams, ensuring adherence to budgets and timelines.ResponsibilitiesCRM Account Manager for the implementation of AmdocsCRM 6 at SFR.Key Achievements. Managed relationships with integrators Accenture and Atos-Origin, as well as the end client SFR, focusing on risk management, issue resolution, and customer support. - Served as the main point of contact for product development plans between the client and the R&D department. - Coached, mentored, and supervised staff within a technical team comprising integrators and client personnel. - Regularly presented dashboard reports on program progress, future opportunities, and issues encountered. Show less

Responsible for the design and development of the Clarify CRM solution for Amec-Spie.Responsibilities :Project Manager for the implementation of the Clarify V8.5 solution.Led the design and development of the Clarify CRM solution for Amec-Spie. The main challenge of this project was to implement the Clarify CRM solution at Spie Trendel (subsidiaries dedicated to industrial maintenance) while using the same platform already implemented in the Spie Communication… Show more Responsible for the design and development of the Clarify CRM solution for Amec-Spie.Responsibilities :Project Manager for the implementation of the Clarify V8.5 solution.Led the design and development of the Clarify CRM solution for Amec-Spie. The main challenge of this project was to implement the Clarify CRM solution at Spie Trendel (subsidiaries dedicated to industrial maintenance) while using the same platform already implemented in the Spie Communication subsidiary.Key Achievements :Delivered an integrated CRM solution that enabled intelligent routing of requests by domain through a shared call center. The solution also provided strict data partitioning by subsidiary and by subject to meet legal confidentiality requirements. Show less

Paris, Île-De-France, France

Participated in numerous CRM implementation projects at a company pioneering the fixed-fee approach (predefined cost and timeline) and a forerunner in adopting solid project management and delivery methodologies. This rapidly growing IT consulting firm enabled me to develop deep technical and managerial skills by working on various technologies across different industries.Responsibilities :Sita Equant (Paris and Montreal)Functional and technical architect for the… Show more Participated in numerous CRM implementation projects at a company pioneering the fixed-fee approach (predefined cost and timeline) and a forerunner in adopting solid project management and delivery methodologies. This rapidly growing IT consulting firm enabled me to develop deep technical and managerial skills by working on various technologies across different industries.Responsibilities :Sita Equant (Paris and Montreal)Functional and technical architect for the implementation of Clarify 8.5Kaptech Telecom (Bordeaux)Project Manager for the implementation of the Clarify V8.5 CRM solutionNews-Banque (Tours)Project Manager for the implementation of the Clarify V6 CRM solutionSunrise Telecom (Zurich)Consultant on the implementation of the Clarify V6 CRM solution Show less

Engineering Diploma, Mechanical Engineering

Digital Business Strategy Program, Digital Business Strategy, Https://Mitsloan.Credential.Getsmarter.Com/51878B66-5097-4F83-A90B-5D7B04Fda72B

This program aims to provide CEOs, managers, C-suite executives, and entrepreneurs with the knowledge they need to analyze traditional.

M.Eng, Mechanical Engineering

Digital Supply Chain : Reinventing Supply Chains For The Future, Logistics, Materials, And Supply Chain Management, Https://Certificates.Emeritus.Org/75D018Be-B156-41E7-B5F7-5F9454Ef0C4E