James Boyle Email & Phone Number

Barberton, OH, US

Wadsworth, OH, US

Wadsworth, OH, US

Maintaining quality and records, and ensuring that products arrive on time and in good condition.

Wadsworth, OH, US

Unloading shipments, checking the quality of the merchandise, and ensuring that the store/warehouse is stocked with the products.

Wadsworth, OH, US

Responsible for safely packing products into boxes based on daily orders. Insuring products are not broken and using the least amount of boxes possible.

Akron, OH, US

• Created project plans and that improved communication between FSM and its clients
• Lead website content outline meetings, following SEO and team approach
• Became efficient at website break-fixes, after learning the workflow
• Performed Wordpress training sessions with clients and coworkers
• Wordpress backend developer using: PHP, Javascript, CSS, HTML Advanced Custom Fields (ACF), DIVI, Elementor

North Canton, Ohio, US

• Total Wordpress Customization (PHP, HTML, CSS, JQUERY) building mobile first.
• Built custom theme for using Advanced Custom Fields (ACF) as the backbone
• Working as a team to support customers
• Train and work with teammates to troubleshoot and build code
• Wordpress backend developer using: PHP, Javascript, SCSS and HTML

North Canton, Ohio, US

Working with clients to update manage and streamline their websitesCreating simple and intuitive website interfaces that catch your eye (jboyle.my-place.us)Replacing / implementing online tools such as shopping carts, database inventory, and CRM.Webpage building. Client, Decaro produce | www.decaroproduce.comupdating and modifying code for |.

• RELEVANT WORK ACCOMPLISHMENTS (More than 7 years)Web Developer, 10 years in the Technology Industry5+ years experience as a full stack Web Developerjboyle.my-place.us
• HTML5
• CSS3-(SASS)
• MySQL
• JavaScript
• SAjax

Bentonville, Arkansas, US

Ensure strong customer relations to grow business. remove inefficiencies and keeping people happy.

Bentonville, Arkansas, US

Responsible for keeping track of thousands of SKUs, and maintain counts for On Shelf Customer Availability (OSCA).Working with my employee to create product promotionsCreate workflows that are sustainable, and maximize customer service.

Bentonville, Arkansas, US

Improving Customer service with a team of 30+ peopleWork with a variable size team each day based on the amount of ordersResponsible for order completion and accuracyKeeping team morale and motivation is a top priority

Bentonville, Arkansas, US

Customer serviceKeep up with and tracked personal metrics to match company standardsQuality checked customers’ ordersCustomer satisfaction by communicating the order detailsResolving customer questions and concerns

Akron, OH, US

• Ensuring employees know how to use the call center system thru training and materials.
• Understating and adjusting how the scripts and call ques operate in relation to customer service.
• Also responsible for customer satisfaction and employee engagement.

Akron, OH, US

• Ensuring customer and employee satisfaction
• Responsible for technology throughout the district
• Technology budgeting and lifecycle management
• Analyzed process for improvement and aligned them to industry standards
• Building employees to grow and lead
• Team approach with schools incorporating vendors to accomplish goals and projects.Projects:

Akron, OH, US

• Managed completed technical tickets and followed up where appropriate
• By-weekly meeting with school admins
• Keeping projects on task
• Communicating to my managers the needs of each school and setting plans into action
• Developed and implanted 1:1 student device initiatives
• Ensure all teacher’s issues are being addressed

Akron, OH, US

• Worked @ North Canton City Schools District
• Provide technical support to teachers, administrators and students.
• Diagnose needs, then research to find the right solution
• Made sure all servers and computers are update
• Working with others on a team maintain the IT Help Desk tickets, closing them with appropriate follow-up.

Worked with a team supporting more than 100 computers and servers. Designed an inventory-tracking system for IT-related equipment and consumables ordering from the ground up.

Bentonville, Arkansas, US

Quality control and safety. Customer service with product questions and locations. Manage backroom inventory and keeping shelves stocked. Unloading trucks and taking needed merchandise to the floor.

Collaborated with a team from concept to finished products that included brochures, ads, standalone articles and magazines.

Managed 2 buildings during the day and Managed 3 at night.Customer Satisfaction was a top priority, this included making sure all employees showed up on time by using Telephone Timekeeping software, also making sure that employees did their job by filling out weekly inspection reports, and followed through on those reports.

Worked at Fluid Systems, a household chemical bottling company, As a temp to hire employee responsible for quality control during the whole bottling process. Keeping the line feed with raw materials to maintain line pressure, correct weight, labeling, serialized number tagging, packing, pallet staking and wrapping.

Answer phones, marketing and mail processing

Web Development, Web Page, Digital/Multimedia And Information Resources Design

Diploma Of Liberal Arts And Religious Studies

Programming And Database Design

Electronics Technician, Industrial Electronics Technology/Technician

Education record

General Education, Electronics Technology/Technician