Joseph Peeples Email & Phone Number

• Create and edit clear and concise docs for Elastic’s cybersecurity application and APIs, following docs-as-code processes.
• Administer Elastic Cloud deployments, ingest agents, and test data for team use.
• Partner with product engineering and design teams in highly complex, fast-paced development environment.
• Collaborate with fellow writers to improve internal processes and content standards.
• Review and revise UX text copy for clarity and usability.
• Research AI-powered workflows for writing user-focused docs and building tech writing tools.

Cleveland, OH

• Installed and documented 50+ software modules in OnBase and other platforms for content services, intelligent data capture, and document imaging.
• Adhered to Agile/Scrum methodology to document incremental software changes in coordination with developers and QA engineers.
• Maintained style guides and reinforced editorial standards with 15+ writers across disparate products.
• Mentored and trained new technical writers.

Cleveland, OH

• Researched and wrote clinical summaries of laboratory tests and procedures in clinical biochemistry, microbiology, molecular pathology, and anatomic pathology. Maintained content in test directory database of 2,400+.
• Wrote and edited feature articles for healthcare communications magazine Pathology Today; independently managed magazine’s editorial and production process.
• Created internal style guide and enforced editorial standards across all Cleveland Clinic Laboratories content.

Cleveland, OH

• Installed and documented 20+ software modules in OnBase and AnyDoc platforms for content services, intelligent data capture, and document imaging.
• Adhered to Agile/Scrum methodology to document incremental software changes in coordination with developers and QA engineers.
• Maintained style guides and reinforced editorial standards with 15+ writers across disparate products.
• Mentored and trained new technical writers.

Champaign, IL

• Wrote focused promotional copy for ~100 books per year; solicited endorsement blurbs from scholars and public figures; negotiated edits with authors and internal staff.
• Directed the design and printing of 50-page seasonal sales catalogs; assisted with subject area catalogs, exhibit brochures, and other direct marketing.
• Created sales flyers using InDesign templates and JavaScript automation.
• Managed database for marketing copy; prepared, tagged, and entered content using customized macros and scripts in Microsoft Word, Adobe InDesign, and FileMaker Pro database.
• Budgeted expenses for copywriting, seasonal catalogs, and other direct mail.
• Supervised freelance copywriters and interns to maintain consistent writing quality.

Urbana, IL

• Wrote and edited technical end-user documentation and communications (print, digital, web) for campus-wide IT services.
• Researched trends and practices in information technology and academics.

Urbana, IL

• Business & Technical Writing Instructor – Taught principles of professional and technical communication to motivated juniors and seniors.
• English Graduate Teaching Assistant – Taught advanced composition, fiction, and literature.
• Writers’ Workshop Tutor – Improved students’ writing skills through one-on-one tutoring.

New York, NY, And Hoboken, NJ

• Managed ebook conversion and encryption, digital content archiving, and content re-use for online accounts.
• Quality-checked and pre-flighted ebook content and metadata for 50 titles per month.
• Created and presented end-user documentation for company’s ebook proofing procedure.
• Supported Vice President of Production & Manufacturing, Professional & Trade; maintained budget records of departmental expenses.
• Coordinated departmental logistics during relocation of corporate headquarters from Manhattan to Hoboken, NJ.

Ba, Creative Writing, Magna Cum Laude

Activities and Societies: Phi Beta Kappa, Omicron Delta Kappa, Kappa Sigma

Ma, English