Added AI automation to automatically triage, action, and solve 30+% of inbound tickets using OpenAI ChatGPT. Revamped accounts receivable work queues in Retool. Devex and infrastructure improvements in Github Actions, CircleCI, and AWS CDK.TypeScript, Postgres.

Built and architected Flexport’s order management system (led development of features like automated booking reviews, negotiation, messaging, the APIs), and prior to that, worked directly on the client-facing app and booking flows (APIs, bookmarking, shipment metadata). React, GraphQL, Ruby on Rails, Kotlin

Developed advertising client websites using Django, Bootstrap, and Jquery. Additionally developed automation scripts and an intranet product on Office 365 APIs.

• Developed internal web UI framework using Angular and LESS• Wrote and styled web libraries and applications to UX team specifications • Worked with open-source libraries like Bootstrap, UI Grid, and NVD3 with intentions to contribute improvements and modifications • Used Git as a member of a partially remote team, participating in daily sync-up meetings as a part of an Agile workflow

Two co-op terms. Did not work between May and August as I was back on a school term.• Administered and developed on the Atlassian suite of products• Developed and maintained internal DevOps tools in Java and JavaScript over two co-op terms• Worked in a team under both Agile and Kanban project timeline philosophies• Developed across the full-stack, from systems and builds to backend and frontend• Communicated directly with clients to cater products to their needs