Jonathan Brems, Msis Email & Phone Number

Leveraging my passion for innovative, consumer-centric solutions to help solve real-world problems for real people. I consult with respect to health tech, data analytics, product management, and general product development.

Chicago, IL, US

• As part of the product leadership team at Janus, I was responsible for the continued success, development, and taking to general availability multiple key B2B enterprise back-end revenue cycle management products. I.
• Collaborated with engineering leadership, front-line developers, customer success, sales, executive leadership, and client partners to develop revenue cycle solutions that improved productivity and patient experience
• Managed near- and long-term product roadmaps for internal and external stakeholders
• Led customer-facing and internal enterprise platform initiatives for multiple B2B offerings
• Drove successful delivery of all planned 2023 product implementation targets, engaging as necessary with customer stakeholders to provide support, education, issue resolution
• Responsible for all backend revenue cycle solutions (e.g. Claims Management, AR Prioritization, Denials Resolution)

Columbus, OH, US

• Olive employed AI tech to improve the productivity of healthcare providers and payers. By automating routine, high-volume tasks, Olive enabled healthcare workers and their organizations to dedicate more attention to.
• Drove Olive's health care revenue cycle innovations in the commoditized claim status market and related back-end workflows
• Owned customer discovery, product strategy, roadmap definition and execution for multiple B2B solutions
• Established analytic capabilities to drive product success and demonstrate customer value
• Led re-architecture of mature product to support next generation of integrated cross-company—and cross-revenue-cycle—solutions
• Transformed product design to drive revenue ($4.5MM ARR) alongside significant cost efficiencies

Columbus, OH, US

• Managed varied back-end revenue cycle solutions to guide actionable work for product engineering teams, resulting in increased development and implementation velocity
• Aligned engineering deliverables with product vision via detailed epics and user stories
• Enabled successful solution implementation of productized solutions via constant engagement with field team

South Jordan, Utah, US

• I drove development for some of the company’s most important and foundational strategic products. I directed the enhancement and overhaul of the clinical data mart solution into scalable, easily maintained enterprise.
• Utilizing agile techniques, worked cross-org to lead the evolution of immature solutions into scalable, readily deployable B2B products based on industry standard data models, providing millions of dollars in value
• Led end-to-end discovery, prioritization, and delivery of complex feature sets
• Managed roadmaps, feature backlogs, and documentation for multiple products
• Administered training across stakeholders to establish an educated userbase
• Enabled deployment growth to create attributable $3MM+ annual recurring revenue to date

Chicago, IL, US

• As a Senior Product Owner, I co-led a team of 15 employees. I directly supervised 3 of these with a goal of developing and leveraging their skills for the benefit of the group and career aspirations of each.
• Managed Care Access and Labor analytics tool development
• Employed traditional and agile project management strategies for concurrent SaaS implementations
• Designed and implemented proprietary analytics/reporting tools built on technologies such as SQL Server, SQL Server Reporting Services, and the TIBCO Spotfire® BI platform
• Worked directly with development teams to define product roadmaps and vet proposed enhancementsAs a Technical Account Manager:
• Coordinated post-engagement training and ongoing support of SaaS products for 10 large health systems nationwide

Chicago, IL, US

• In this role I primarily provided functional and technical support, consulted with external customers, and implemented Huron's proprietary clinical analytics solutions.I was charged with:
• Implementing and customizing SaaS products for new and established external customers
• Remote maintenance of tools installed with established external customers, providing timely consulting services and technical support
• Remote support of internal field project teams implementing Huron methodology and Clinical Operations software with new external customersThese responsibilities required technical proficiency with MS SQL (e.g..

Roseland, New Jersey, US

• Interfaced regularly with external customer leadership to ensure quality of deployed SaaS solution
• Implemented changes to business rules configuration per customer requirements

Roseland, New Jersey, US

• Performed data quality assurance, research, and issue resolution

Phoenix, AZ, US

• Interacted directly with cold, warm, and hot leads in a call center environment
• Performed conflict resolution, troubleshooting of customer issues, high-level customer service
• Maintained 92% customer retention (70% organization average)

• Beyond Addictions was a first-of-its-kind drug and alcohol treatment program. We offered medical detox (from ambulatory to 24-hr supervised in-home care), individual and family counseling, psychiatry, and 12-step.
• Managed finance, accounting, marketing, supply chain, vendor and customer relations, and general operations
• Supervised operations staff; mediated employee relationships and communication
• Coordinated web development, design and maintenance of internal network, customer database

• Consulted with and presented to employer groups regarding health benefits structure, risk management, and outcomes improvement (both employee health and company bottom line) using creative structure of self-funded.
• Developed marketing materials and presented same to employer groups
• Former Arizona Health and Life Insurance Sales Licensee

Master Of Science, Information Systems

Bachelor Of Science (B.S.), Business Management, Finance