James B. Reyes Email & Phone Number

Chicago, Illinois, United States

- Project manager for programs of 30-400 people. - Actively use data and technology to inform decision making- Cvent Specialist: creating websites, gathering registration data, designing surveys, configuring reports, and accepting payments- Event manage and support 6-10 concurrent events- Manage speakers and exhibitors- Create agendas and publish on websites- Create, manage, and maintain Mobile Apps for 400+ person conferences

Chicago, Illinois, United States

- Product Manager for all Education Department public programs for the company (BBC Brain-Based Coaching®, CFN Certificate in the Foundations of NeuroLeadership®, RCC Results Certified Coach®)- Lead the global initiative for quality control of programs worldwide- Event plan 17 yearly 3-day in-person educational trainings (Brain-Based Conversation Skills) in North America. - Responsible for all contract negotiation, budgeting, delivery, follow up, invoice reconciliation, and public relations for all 40 annual Education public programs- Manage and execute global e-certificate program 3x year: Certificate in the Foundations of NeuroLeadership- Manage finances for each program iteration (budgets, proposals, forecasting, purchase orders, and vendor relations)- Manage all logistics to ensure positive participant experiences- Administer 17 yearly 16-week Brain-Based Coaching Certificate telecalls- Spearhead the technological innovation of delivery, via ownership of department's Zoom, Curatr, Matrix LMS, and others.- Coordinate with Delivery Department on the hiring, selection, observation, and evaluation of trainers/facilitators for programs- Coordinate with Marketing and Sales Departments on the advertisements to promote programs and registrations- Represent the company at events and conferences- Liaise between company and clients (C-Suite to independent consultants)

New York, New York, United States

New York, New York, United States

New York, New York, United States

Responsible for developing the current system for booking group reservations and tours - Built the 12-person team in the new Group Services Department with emphasis on A-Z customer service for all groups/tours- Developed the system of updating Museum calendars- Strategized the use of new database software Siriusware (museum software), while simultaneously running existing platforms such as Wufoo.com (online intake form)- Managed each group’s reservation with confirmation letters and payment reminders- Scheduled lecturers from Education Department and ensured timely payroll- Managed communications daily with Visitor Services, Education, Security, and Curatorial departments to ensure smooth visits for clients- Handled each group contact information with discretion (particularly VIPs, celebrities, royalty, politicians, etc.)

New York, New York, United States

- Support Investing In Innovation (I3): Arts Achieve professional developments for 100+ NYC teachers integrating iPads into arts classrooms (US government funded grant)- Responsible for statistics and consistent data integrity, all purchase orders/invoices/bills for both programs- Teach Guides (Educators and Docents) on content to lead tours of the museum- Scheduled school outreach Design in the Classroom program for 200+ teachers and 75,000+ students in NYC’s five boroughs - Schedule all group/tour visits for the museum (public, private, school, VIP, etc.) and their corresponding Guide/Educator- Manage all financial transactions within US Government system (Office of Protection Services and Procurement)- Manage day to day gallery and room bookings for the museum- Create, review, edit, and publish design-focused lesson plans- Reviewed & edited educator-submitted lesson plans and prepared logistical & financial paperwork for annual professional development, Smithsonian Design Institute (SDI)- Organized, enhanced, & managed four websites promoting educational initiatives- Maintained database of 200+ teachers and 75,000+ students for outreach program correspondence- Strategized the use of Tessitura (museum software), also Formstack.com (online intake form), Eventbrite.com, and MailChimp.com for email marketing- Monitored and tracked department’s obligations and expenditures- Assisted in program and department budgets- Served as Department's purchasing agent: prepare and process purchase requisitions in compliance with budgeted amount (Department’s Contracting Officer Technical Representative)- Served as Records Management Officer: oversee the data tracking system and time keeping records ("EDGE" in the overall Smithsonian Education Department)

Tucson, Arizona, United States

Responsible for social media marketing and communications, grant writing, and public education for low-income families- Grant application experience: research, writing, submission, award- Wrote and edited aesthetically-pleasing informational and promotional materials for key targeted areas and related projects, - Responded effectively to inquiries. Honed professional phone etiquette by operating multi-telephone hotline- Certified tax preparer for the Volunteer Income Tax Assistance (VITA) program. Proficient in transcription and data entry. Knowledgeable of tax laws through IRS certification.- Researched and wrote grants to support Income Strategies team- Utilized ConstantContact.com (online email marketing) for weekly online newsletters- Position through the Americorps organization

Tucson, Arizona, United States

Taught hands-on art classes to 83 university students over two semesters- Grant application experience: research, writing, submission, award- Developed curricula and presented weekly lesson plans on art history, art creation, and art criticism- Demonstrated proper use of art materials and tools- Led guided tours of four museums & galleries

Fresno, California, United States

Responsible for improving efficiency to enhance museum visitation & education. - Researched collection to develop audio tours- Networked and facilitated outreach to school administrators- Performed various administrative tasks: Organized and inventoried museum archives, past collections, and miscellaneous paperwork- Set-up and broke-down events, including Concerts at the Museum and Trashique fashion show.- Located, archived, catalogued, and hung artworks.- Quickened the system of mass mailing of printing, folding, stamping, stuffing and delivering letters.

Cajamarca, Peru

Responsible for educating modern personal hygiene to replace antiquated health beliefs - Facilitated community development via the construction of a new technological library- Fostered community morale through art educational murals - Led discussions and lectures to low-income families on the benefits of healthy living habits- Grant application experience: research, writing, submission, award

Master Of Arts - Ma, Education, Art & Visual Culture, 4.0

Activities and Societies: Phi Beta Kappa, National Art Education Association, Peace Corps Fellowship

Florence, Italy, Art History, Criticism And Conservation

Bachelor Of Arts - Ba, Art History, 3.88

Activities and Societies: Smittcamp Family Honors College - President's Scholar, Phi Kappa Phi, Golden Key

Bachelor Of Arts - Ba, Linguistics (Emphasis In Italian Language), 4.0

Activities and Societies: Smittcamp Family Honors College - President's Scholar, Phi Kappa Phi, Golden Key

Cairo, Egypt, Ancient History, 4.0

High School Exchange Student, Italian Studies, 4.0

Sono concentrato sull'apprendimento della cultura italiana, studiando l’arte e archaeologia in Capalbio, Saturnia, Manciano, Pitigliano.