James Bright, Mba Email & Phone Number

Aurora, Colorado, United States

In my Lead Instructional Design/Project Manager role, I am responsible for overseeing several government contracts based on eLearning Design and Development. These contracts include working with the Department of Education, Americorps/NCCC, CDC, FDA and more. Partnering with government SMEs and our internal team, I oversee the design and development project from start to finish including timeline, communication, deliverables, and client satisfaction. In my role, I work with a diverse group of individuals from all spectrums of training, development, and government agencies to accomplish the goal of providing quality, effective eLearning courses.

Aurora, Co

• Review courses to ensure accuracy of content and playback• Work with Course Curriculum Committee to identify gaps in content/training efficiency• Monitor current medical compliance laws for content updates• Update content and presentations to meet all legal guidelines• Use the ADDIE model to create, edit, and update courses with use of Adobe Storyline 360• Publish courses for use with different Learning Management Systems• Assist with testing of courses on Learning Management Systems• Transfer Adobe Captivate courses into Articulate Storyline 360• Utilize current learning theories to ensure effective transfer of knowledge• Partner with medical writer, voice over talent, and other vendors to ensure timely completion of courses

Denver, Colorado

HIPAA Exams, Inc., Aurora, Colorado09/2017• Oversaw full website/LMS redesign, and redesign of 45 courses to increase client satisfaction• Completed application and interview process to achieve IACET certification• Improved website’s monthly and yearly sales by up to 70% within 3 years"• Assist with development, launch, setup/maintenance of online profiles, and data integration in Learning Management System (LMS)• Manage new website design and roll-out • Create and deploy all company communication to clients – including email, promotions, newsletters, and media announcements using Adobe Suite (Acrobat, Dreamweaver, Photoshop, Spark, etc.), Campaigner, Canva and more.• Process invoices and Purchase Orders • Handle all incoming emails, calls, and other communications with clients• Ensure compliance with credentialing standards, including overseeing and completing IACET application for Continuing Education and Training accreditation• Implement all Social Media interactions for company across Facebook, Twitter, LinkedIn, etc. and manage company’s online chat option to engage clients• Responsible for prospecting new clients through online marketing and sales presentations

Colorado

Our mission is to help you in developing mindful and invested employees. Working closely with your team, we will design and develop customized training courses that speak your company’s language while driving results. From needs analysis to design and implementation, to follow-up and reinforcement, we want to be your training team!

Greenwood Village, Co 80111

• Researched, developed and implemented leadership training for regional and area executives• Cross collaborated with departmental leadership to identify and implement training needs and strategies• Project Lead for initial E-Learning initiative program to on-board new retail employees from inception to completion• Created and edited content for training delivery in both e-learning and classroom settings• Proficient in facilitation in both traditional and e-learning classrooms (Adobe Connect) from covering topics relating to sales skills and employee development • Facilitated workshops and training sessions for executive leadership centered on developing employees, career succession and continued coaching success• Contributed to regional support of all Regional, Area, and National training delivery and curriculum standards• Fostered, coached and created an environment of continued improvement with an emphasis on succession planning• Delivered leadership and frontline initiative training while developing and supporting the implementation of efficient training tools and methods to increase efficiency on platform and market visits• Partnered with management, attend regional/area/project meetings, and conduct workgroup observations (floor observations, retail and indirect ride-along, store visits) to optimize effective use of advanced sales and leadership skills

Littleton, Co And Parker, Co

• Worked directly with Store Manager to successfully run a sales location averaging $4.5 million dollars annually • Healthily increased revenue and general customer satisfaction month over month • Created, planned, and executed store events within Littleton and Parker locations to increase retail sales• Provided quality internal and external customer service• Consistent attained overachievement of daily, monthly and yearly sales goals• Provided peer coaching relating to increasing overall store sales monthly • Focused on creating “promoters” of Verizon Wireless, the location and our sales team

Pueblo, Colorado Area

• Responsible for managing and directing team of thirty plus employees to consistently achieve key performance objectives• Monitored and maintained financial, budget, and sales reporting and communicate status to management• Maintained knowledge of company and market promotional elements• Developed, assigned and monitored sales goals for retail personnel and provided ongoing training to keep front line employees and store managers informed of new products, services and procedures• Ensured customers and prospective customers were treated with the highest levels of courtesy and professionalism• Resolved customer complaints in a timely and empathetic manner• Assist management with ensuring compliance with company standards to include budgeting, forecasting, managing appropriate inventory levels, and analyzing inventory patterns

Master Of Business Administration (Mba), Business Administration And Management, General

Bachelor'S Degree, English Language And Literature/Letters, Magna Cum Laude

Activities and Societies: Phi Kappa Phi, Sigma Tau Delta, English Club