Joe Brisson Ii Email & Phone Number

Manistee Mi

- Troubleshoot issues with slot machines and network equipment- Conduct periodic maintenance on bill validators, ticket printers and player tracking system equipment - Replace and/or repair system parts such as monitors, power supplies, touch screens, button panels and buttons- Conduct inventory and security control on sensitive locks and keys- Perform customer relations and service to create an elegantly casual resort experience- Ensure a clean, safe and fully functional facility - Deliver on our business imperatives and our Winning at Work philosophy

- Coordinate team personnel, activation schedules, time off, overtime, training and side projects.- Report weekly overviews, statistics, interpersonal team issues, moral and quality control analysis.- Counsel personnel on job performance and expectations to ensure company standards are met and surpassed.- Supervise troubleshooting and problem solving techniques to reduce activation times and streamline processes.- Participate in teleconference meetings with customer and coordinate data to ensure accurate tracking and update processes and procedures.

- Coordinated Activations by teleconference and remote login of equipment.- Configured equipment and tested circuits for project compliance.- Instructed on site Field Technicians to assist in testing and ensure proper installation of equipment.- Presented final setup of store circuit to customer and documented activation to company standard.- Assist Project Management team in data entry and quality control of site survey data.- Evaluate processes, policies and procedures to streamline activation times.

- Worked as the organizations Employee Assistance/Relations Manager.- Held general supervisory responsibility for all 73 Law Enforcement personnel in the military organization.- Monitored Health, Morale and Welfare of all personnel and advised supervisors on personnel issues.- Worked with Directors of Psychological Health and Family Programs to coordinate assistance for personnel and families - Insured supervisors evaluated personnel properly, in a timely manner and answered questions on proper procedure.- Assisted in reoccurring training for all First Sergeants.- Counseled personnel on policies, regulation changes and program updates that affected them.

- Senior Lead Change Agent Coordinator for Enterprise Supply System upgrade - First Line Supervisor of highly productive computer operations.- Systems Manager for all software systems within the Logistics Readiness organization.- Monitored computer hardware Lifecycle Replacement for all accountable assets in the organization.- Troubleshot computer related errors and coordinated with repairs division. - Performed detailed quality control of all repaired technology, scanned documentation into database; collaborated with other sections to ensure efficient and effective document control operations.- Validated new accounts and ensured that the appropriate systems security clearance was designated for new accounts. - Maintained security of Classified Cryptographic Controlled items.

Greeley Co

- Accountable for maintaining a multi-million dollar inventory system, including forecasting, storage, shipment, retrieval and quality assurance of all items from equipment to vehicles.- Utilized several internal and online databases for tracking and recording inventory. - Routinely assessed service and adjusted to customer requirements; initiated and implemented improvements to routine operations and procedures, within federal, state, and military regulations, guidelines and instructions.- Developed Excel spreadsheets used for forecasting future need and cost of mobility gear. - Researched issues in two online databases to retrieve information needed to make any corrections. - Ordered, received, and delivered parts, equipment, maintain records of material processed. - Assigned warehouse locations and input transactions into the Standard Base Supply System (SBSS) - Responsible to evaluate shortcomings and implement improvements, procedures and accountability of program items.- Ensured equipment is available and staged for preparedness in the event of local, national, or international crises. - Trained supply personnel in various supply functions, including the procedures used to obtain high priority assets. - Inspected material and documents for accuracy and serviceability. - Performed regular inventories of warehoused items.

Marquette Mi

- Performed maintenance on 600 gph ROWPU (Reverse Osmosis Water Purification Unit) as well as many other pumps, generators, laundry units, decontamination units, heaters, and small engines.- Studied maintenance problems using drawings, schematic diagrams, flow charts, and technical manuals for analyzing all construction and operating characteristics of equipment and systems supported.- Determined over all condition of mechanical and electrical malfunctions and actual cost of repair needed, to determine cost effectiveness.- Conducted Quality Control inspections of completed work to ensure safe operation.- Performed security, first-aid, and many other duties to ensure safety and completion of the mission in a timely manner.

Marquette Mi

- Pulled/Terminated Cat 5, Cat 3, and fiber-optic cable on various types of termination points.- Programmed Definity G2, and G3r telephone switch, with several different interface programs.- Installed Analog, Digital, Wireless Fixed Base, and In-Building Cellular telephones.- Installed Racks, Hubs, Catalysts, Routers, Switches, and ADSL modems for campus network.- Consulted with customers and ensured their needs were surpassed.- Instructed incoming technicians on basic telephony and installation, as well as customer relations.- Performed routine maintenance on Telephone Switch, Network Equipment, and Tools.- Assisted in planning several large-scale contracted jobs for the university.- Coordinated with contractors and consultants to ensure proper installation procedures, as well as installation of proper equipment.

Bachelor'S Degree, Technology & Applied Science

Activities and Societies: Lambda Chi Alpha, Gateway Program

Associate'S Degree, Electronics Technology

Activities and Societies: Lambda Chi Alpha, Gateway Program