John B. Email & Phone Number

Rochester, New York, Us

Conduct reviews of client organization information and records management policies and processes, documentation, business needs, regulatory and legal responsibilities, policy implementation, effective records management.Provide training to client Records Managers in traditional RM policies and practices, discovery, imaging, retention and disposition, government regulations, information governance, professional organizations and certifications, continuing education.Provide guidance and formal instruction for GLC's CRA/CRM Certification Development program. GLC is committed to development of its Associates' and Managers' careers by offering educational opportunities.Assist at GLC client sites by advising on new and existing projects and initiatives and assist with the resolution of operational issues.Train client employees on the security obligations required by relevant regulations. Monitor compliance and provide advice regarding security issues at client sites.

Rochester, New York, Us

Have worked as both a New York City-based Area Manager and Records Manager for GLC’s largest records site. Managed a diverse staff to carry out policies and procedures in support of the Firm’s record-keeping needs. As Area Manager, leveraged previous project management, records management, and information technology experience to support GLC clients in the legal market segment. Responsibilities included overseeing operations at NYC, LI, Pittsburgh, and Dallas law firm client sites as well as several non-legal client locations. Provide records management knowledge to the company's operations and sales teams. Manage the implementation of new systems and processes to client offices. Design and administer records retention and disposition policies and processes for GLC clients. Support sales efforts and provide technical direction for new records management software initiatives.

Us

Led records management and document management systems implementations and customizations through full systems development life cycle. Clients included international entertainment corporation, regional electric utility concentrator, international medical technology company, and international law firm.

Managed hardware, software, infrastructure consulting, installation and maintenance for small to medium-sized clients. Projects included implementation of router clustering devices, installation and configuration of firewalls, intrusion prevention and anti-virus, anti-spam and anti-spyware devices and services.

New York, Ny, Us

Project manager for all major infrastructure and system initiatives, network administrator, supervisor of technical support staff, prepared and managed the IT budget, specified and wrote proposals for all major projects.

Us

Managed MIS operations and staff in New York and Washington, D.C. offices comprising technical, support and training personnel.

Randolph Afb, Tx, Us

Master’S Degree, Liberal Studies

Bachelor’S Degree, Computer Science