Jennifer Bruggeman, Ms, Phr Email & Phone Number

Chicago, Il, Us

Develop and implement strategies for the international scholarship program to drive membership growth and establish long-term partnerships with universities and employers.Manage organizational change initiatives, ensuring smooth transitions and maximizing employee adoption and usage.Execute comprehensive change management strategies for high profile, departmental and organization-wide projects, including task assignment, progress monitoring, and accurate reporting.Foster a culture of continuous improvement by providing strategic counsel and project management expertise, establishing KPIs, developing project plans, monitoring milestones, and collaborating with other teams for process automation.Utilize critical thinking to break down complex problems into actionable plans that are designed within the systems and capabilities of our organization and talent.Interpret data and survey results with senior leaders, and collaborate globally to provide actionable insights and develop change strategies.Drive performance by identifying and addressing risks, improving systems and processes, and ensuring transparency and alignment with expectations.Communicate success stories and innovative ideas across the organization to enhance awareness and engagement with globalization strategies.Leverage expertise in enterprise and executive events, understanding executive audiences to effectively support regional event management teams.Demonstrate strong interpersonal skills to build rapport, influence stakeholders, and manage multiple projects in a dynamic environment.Collaborate with cross-functional teams (PMO, digital, marketing, communications, business insights, customer service, education, governance, research and engagement) to maintain relationships with internal stakeholders and drive project success.

Conduct project management and cross-departmental coordination of association operations for non-US professional actuaries and candidates. Work alongside teammates and partners in the US, Canada, China, Hong Kong, Singapore and India to deliver top notch credentialing programs, professional development, research and networking to actuaries around the world. Day-to-day activities include budget oversight, strategic planning, contracts, global HR practices, vendor relations, metrics, supporting off-site teams, researching competitors and envisioning market-focused user experiences. Support the SOA International Committee by providing strategy updates, recommendations and administrative support.

St, Charles, Il

"Alone we can do so little; together we can do so much." -Hellen KellerMy methods for creating a challenging, successful work environment:-inspire collaboration, accountability and a fun working community -show up when the going gets tough to drive problem resolution and process improvements-cultivate an environment where we learn together, stay ahead of industry trends and implement best practices-redirect focus and efforts back to strategy and goals using data, analytical assessments, benchmarks and competitive analysis to lead the wayOversight of business operations for 7 unique service areas including a 6-member management team and their 300+ part time employees (PTEs); including goal development and workforce planning while coaching management staff to succeed in meeting sales, operations, delivery and revenue objectives. In this role, I can champion employee recruitment, engagement and retention strategies that appeal to a diverse workforce and result in continually meeting business objectives. I enjoy the challenges and opportunities of working with Subject Matter Experts (SMEs) and High Potential Leaders (HiPos) to execute amazing organizational results. Additional business success has come through development of mutually-beneficial partnerships with employees, private donors and local businesses to impact the community and increase organizational brand awareness and customer loyalty.

Batavia, Il

Served as a thought-partner to the Executive Director and member of the Leadership Team, I worked to create an environment of energy and success. My interactions and communications with staff centered around: talent management, retention, on boarding and off boarding; executive coaching, developing and delivering training to full and part time staff, managing improvement plans and providing department heads with resources and recommendations, affecting culture and driving efficiencies, staff recognition, values and strategic plan alignment, and mission focused decision-making. Large areas of focus included: supporting a newly promoted director in a reorganization, assisting with the creation of an updated mission, vision, values; implementing a salary study; creating and implementing an employee engagement survey; working with department heads to craft new performance reviews, and researching and executing new HRIS. I am passionate about ensuring staff is challenged by their work and fulfilled by their work environment.

Built excitement around trends and classic interest areas for adults. My team of administrative colleagues, instructors and contract employees offered opportunities for self fulfillment and skill development. I invested in engaging like-minded people and organizations to work cooperatively, improving efficiency and effectiveness for all.Serving on the organization's leadership team, I collaborated with nine others to understand employee needs, improve relationships, increase communications in all directions, invite engagement, and encourage situational leadership and values driven actions.

Development and implementation of varied interest programs to fulfill interests of youth through teens. Creation and coordination of special events, staff trainings, marketing and business plans related to this area.

Supervision areas included: fitness center, personal training, and desk operations; youth and adult athletics; varied interest programs.

M.S., Management And Organization Behavior

HR Emphasis Completed classes in: Project Management, Business Ethics, HR Planning, Large Group Intervention, Training and Development.

B.S., Recreation And Park Administration

Activities and Societies: Semester abroad in Limerick, Ireland.Graduated with honors