Bryn Smith Email & Phone Number

Urmston, England, Gb

Liverpool, Merseyside, Gb

Manchester, Gb

• Sys Admin with a focus on the security aspects of Information Technology• Network design and implementation both physical and virtual• Design, implementation and integration of the new HQ into the current infrastructure• Network segmentation to protect different priority systems and industrial control systems• Recommendation, planning and implementation of system and infrastructure updates• Securing and monitoring Azure and 365 environments• Estate wide (over 200 stores) technology updates (hardware and software)• Defensive implementations for legacy hardware• 2FA deployment and auditing for all environments• Hybrid cloud environment management• Server maintenance, patching and hardening• Microsoft Active Directory and Azure Active Directory management (inc. AD Connect)• Anti-Virus EDR and XDR deployment• Management of three large Active Directory domains• Management, maintenance and testing of corporate backup systems• Appliance management (Firewalls, IPS, Hyper-V hosts, HPE switchgear, Azure services)• Support for a broad range of operators, from casual retail & warehouse staff to the CEO

ISO 27001, ISO 27005, ISO 27017/8, ISO 27400NIST Cyber Security Framework (CSF), NIST SP800-61/62/84/145/146PCI-DSS, GDPR, X.509 Certificates, X.500 Standards, IAAMMitre Att&ck Framework, SCADA, ICS & IoT SecurityNCSC Cyber Essentials

Manchester, Manchester, Gb

● IT Manager role including maintenance, upgrades, patch management and support for end-users.● Cloud administration including managing the transitioning from on-premises to Microsoft Azure/365.● Network management including network segmentation for PCI-DSS compliance, VoIP implementation with QoS, IPsec VPN for secure remote access users and site-to-site VPN for EPOS integration.● Day to day running of multiple sites, SOP compliance, security audits, staff training.● EPOS & Stock system maintenance, programming and multi-site profit/loss audits.● Team training in key areas: PCI-DSS, GDPR, security procedures, cash handling, standard operating procedures; cellar management; customer service; management reports; manager training; health and safety training; IT systems and equipment training.● Repairs & maintenance management and coordination with contractors.● Payroll and budget planning, overseeing and authorising weekly and monthly site rosters.● Teams management including staff development; allocating tasks; formulating staff rotas; performance management.● Health & safety risk assessments, including annual fire risk assessments and ongoing risk assessments when required due to change.

● Initial business set-up following a multi-million-pound renovation project.● Staff training and team building.● Day to day management, security and operation of the business.● Events and private hire sales, management and coordination.● Monthly and annual profit and loss reporting to the directors.● Serving customers and dealing with customers enquiries.● Personal Licence Holder and DPS (Designated Premises Supervisor).

● Planning, set-up and opening a new venue.● Building the Chop House Brand: standardising systems; standardising menus and drinks lists; organising group discounts with suppliers; staff training. ● Month end and year-end profit and loss reporting for the directors.● EPOS system management, programming and security procedures.● Staff and team training including company SOP’s; cellar management; customer service; management reports; manager training; health & safety training.● Payroll management within company parameters.● Setting and monitoring service standards within the team.● Developing sales strategies to improve turnover.● Day-to-day running of the business at a site level.● Dealing with and resolving customer complaints.

Bachelor Of Applied Science (Basc), Computer Engineering

Education record