Experienced IT manager with a solid skill set in networking and security and a consultative approach to troubleshooting and maintaining IT systems. Analytical and proficient specialist with a wealth of experience and in-depth IT knowledge. Strong leadership and communication skills gained within a customer service and support focussed environments.Core skills & certifications: • CompTIA CySA+ (002)• CompTIA Security+ (501)• CompTIA Network+ (007)• DHS-ICS 201W & 301V• Microsoft Azure & 365 administration• Microsoft AZ-900 & SC-900• Patch management & system hardening• Network design & administration• Security Frameworks, including ISO 27001, NIST CSF, ITIL and NCSC Cyber Essentials. • Risk management including identification, quantitative and qualitative assessment, and management.• Security Incidents Event Management products including ‘Splunk Academy Fundamentals Pt.1’ & OSSIM knowledge.• Network & host-based Intrusion Detection Systems, EDR, XDR• Full Packet Capture Systems and Vulnerability Detection Systems.• Penetration testing and threat hunting exercises.• Configuration, operation, troubleshooting and management of security tools, appliances and forensics tools.• Excellent problem solving skills having worked in 1st, 2nd and 3rd line support roles.• Experienced network engineer with an eye for building secure network infrastructure.• Knowledge and experience working with both Ubuntu Linux and Windows based systems, including legacy operating systems.• Strong virtualisation skills, experienced in bare-metal to virtual machine conversions