Joseph B. T. Email & Phone Number

New York, Ny, Us

New York, New York, Us

OTG is a hospitality company at heart that operates restaurants and markets at airports. I joined OTG to help with their data initiatives in establishing a single source of truth of all data encompassing operations and finance. My team developed an enterprise data warehouse and flo™Analytics, a BI tool (Looker) for user consumption.- Spearheaded the development of product roadmaps for the data team, balancing short-term wins with long-term innovations with a focus on analytics, data infrastructure, data quality, and scalability - Led a team of 5 data engineers to build an enterprise data warehouse in AWS Redshift to collect and store data from 20+ data pipelines - data type ranges from sales, inventory, Google Analytics, customer reviews, employee schedules - Led 2 data analysts to build a self-serve BI tool in Looker that is utilized by 200+ employees to get insights on financial and operational health- Established centralized data governance across 4+ departments to effectively use data in EDW across the company- Worked cross-functionally to develop dashboards, establish KPIs, monitor product analytics, and analyze trends to inform strategy and influence product decisions- Successfully built user confidence in data accuracy through effective communication with senior leadership and C-suite, detailed documentation, and diligent gathering of requirements

Worldwide, Us

- Spearheaded new role at JUNO, bridging client product feedback and requests with the product development process- Worked cross-functionally with product, engineering, design, and client success teams to execute against product goals- Strategically led the ideation, technical development, and launch of new internal and external tools and features- Leveraged user feedback and data analysis to identify user experience themes and influence agile product roadmaps- Overhauled the bugs and feature request backlog on JIRA by defining prioritization and accountability frameworks

Worldwide, Us

JUNO is a live event platform. I joined this company at its early stages where I helped discover it's product market fit through product iteration, product development, and customer success/retention.- Developed virtual and hybrid event microsites and advised clients of best practice for configuration and design - Built successful client relationships by driving adoption, growth, and retention resulting in an average Net Promoter Score (NPS) of +82% across 15+ different clients- Converted 28% of clients into recurring customers, generating greater than $435K deal value annually- Formalized training documentations that resulted in a decreased training period a minimum of 2 weeks- Successfully led testing and execution of over 15+ API and SSO integrations- Simultaneously managed multiple complex work streams with minimal direction and high attention to detail at different points on the customer lifecycle- Served as external product consultant educating clients on product solutions and driving product adoption

Ithaca, New York, Us

FoodFul’s mission is to merge digital technology with traditional agriculture to build the future of food systems. The product, DairyX, attempts to modernize dairy herd management by using IoT sensors to monitor cow’s health through feed intake.- Developed a technology that monitors animal feed intake to detect early signs of livestock illnesses to reduce the use of antibiotics - Orchestrated project milestones to fit within the wider business vision through the lens of objectives, impact, risks, and resources- Identified key metrics/measures to evaluate success and validate the impact of new developments- Developed marketing strategies and nourished sales channels that led to a waitlist of more than 30 dairy farms- Raised $400k of startup capital from angel investors, private equities, and accelerators- Managed RFQ process, annual budget, and created financial modelsKey Achievements:NYC Entrepreneurs Roundtable Accelerator (ERA)Cohort 17NSF I-Corp National ProgramLely's Feed the Future Top 6 Finalist GloballyMake it in Brooklyn Future of Farming Grand Winner

Alexandria, Va, Us

My experience as an Entreprenurial Lead at NSF included validating market-readiness of proof-of-concepts by deeply engaging with the industry - speaking and working with customers, partners, competitors, and other industry stakeholders.- Analyzed strategic and competitive positions of 100+ emerging technologies to deliver products that are aligned with the company’s mission and ensure best in industry- Integrated usability studies, research, and market analysis into product requirements to improve market penetration- Validated product-market fit of inventions/innovations and determined market-readiness and feasibility for product adoption

Ithaca, Ny, Us

Rapidly-growing food startup expanding to larger markets through grocery and retail distribution channels which requires updated and strict compliance to FDA’s Food Safety Modernization Act (FSMA)- Coordinated with the Food Safety Manager to revamp company’s food safety plans to support growth in production and distribution- Researched evolving food safety policies in accordance with FSMA regulated by the FDA and updated company’s food safety procedures accordingly- Production and distribution of products expanded from regional to nationwide, surpassing $1MM annual sales

Dublin, Co. Dublin, Ie

Developed MooVit, a high protein, low sugar cookie that can be eaten as a pre-workout, during, or post-workout and can also be consumed as a healthy snack anytime of the day- Analyzed consumer trends and behaviors to determine the type of product to develop that will create a unique value proposition to consumers who are traditionally used to dairy beverages and ice cream- Created product formulation, food safety plan, and process flow diagram that can be scaled to pilot plant production- Performed cost analysis for product formulation to reduce cost of production allowing product to be competitive in the market- Earned 2nd place recognition nationallyhttps://www.usdairy.com/news-articles/new-product-competition-inspires-innovation-in-students

Gainesville, Fl, Us

- Probed and resolved technological issues of students and faculties in the College of Business- Troubleshoot computers, mobile devices, and programs for students and faculties to enhance learning or teaching experience- Provided customer service and technical help - Maintained professional relationship with professors and guest lecturers

Cupertino, California, Us

- Performed in the top 5% for customer satisfaction in Apple's At-Home Advisor College Program - Executed tasks without in-person manager or supervisor and performed customer service with outstanding verbal communication skills- Probed and resolved a range of complex technical issues with iOS and Mac devices- Utilized resources within the system and different applications provided by the company

Master'S Of Professional Studies, Food Science And Technology

Animal Science