Jeff York Email & Phone Number

Texas, United States

• Southwest Airlines (Service Modernization) - Agile Thought Leader (SAFe, Digital, Dotcom)• Cox Communications (Master Billing & Customer Relationships) - Agile Coach

As a thought leader of the Delivery Leadership Line of Service, responsible for supporting consultant development, solution crafting, delivery excellence, recruiting support, and competency leader mentoring for the Columbus, Dallas, and New York Area Regions.The Delivery Leadership Line of Service provides leadership, coaching and management to deliver business results at the strategic, portfolio, program and project level which include: Project and Program Management, Governance and the Project Management Office, Project Portfolio Management, Agile Project Management, Lean and Six Sigma Transformation.

Delivery Roles: Agile Coach, Sr. Scrum Master, Sr. Project Manager, Technical ArchitectLeadership Role: Team Manager• Cox Communications (Master Billing & Customer Relationships) - Agile Coach• Cox Communications (Customer Care) - Agile Coach• Cigna (GBS, Data Management Services) - Enterprise Agile Strategist & Agile Coach (SAFe)• Southwest Airlines (Crew) - Agile Coach/Sr. SM & Technical Accelerant (SAFe, AWS, GitOps)• Southwest Airlines (Revenue Management) - Agile Coach (Agile, Kanban, Scrum, DevOps)• DaVita Rx - IT Delivery Leader & Technical Project Management (SDLC, AZ Pharmacy)• GameStop - Technical Leadership & Technical Project Management (SDLC, Agile, Mobile App)• Thomson Reuters - Technical Leadership & Solution Architecture (Agile, CI/CD)

• Technical Lead, Infrastructure Architecture & DevOps, IBM Global Account• Technical Project Manager DevOps, IBM Global Account• Team Lead DevOps, Blue Horizon Configurator, IBM Global Account (ibm.com and lenovo.com)

• Web Master, United States Postal Service (Large Government Postal Service)• Lead Web Content Management Architect, IBM Global Account (ibm.com)• Technical Solution Lead, Novartis (Pharmaceutical and Consumer Health Firm)• Lead Developer, Scott and White Hospital (Multi-Specialty Health Care Group Practice)• Developer, Siemens (Global Provider of Technical Products and Solutions)• Lead Architect, LexisNexis (International Legal Research Firm)• Developer, State of Michigan (Large State Government)• Technical Solution Lead, Germania (Large Farm Mutual Insurance Company)• Developer, Thomson Consumer Electronics (Worldwide Supplier of Consumer Electronics)• Lead Architect, The Beam (Digital Cable Company)• Lead Architect, State of New York (Large State Government)• Lead Architect, The May Company (Large American Department Store Holding Company)• Technical Consultant, Large Office Supplies DistributorIBM Professional Certifications • Actualizing IT Solutions (Expert) - Technical Services, Infrastructure & Systems Management• IBM Certified IT Specialist - Technical Solution Services, Systems & Infrastructure Management• IBM Certified IT Specialist - Cross Industry Solutions, Portals, Content Mgmt & Collaboration• IBM Certified Solution Developer - XML and Related TechnologiesIBM Awards and Honors• IBM Business and Technical Leadership Resource (BTLR)• Excelling as a Manager or Supervisor• Excelling as a Highly Effective Team Leader

Dallas/Fort Worth Area

Led the design, development, and deployment efforts of corporate web sites. Designed, developed and administered corporate Lotus Notes applications and Domino servers. Provided hardware and software implementation and support; network integration and administration; technical training and customer support for Susan G. Komen Breast Cancer Foundation. Led the architecture and implementation of an enterprise document management solution for Bass Brothers Enterprises.• Lead Technical Consultant, Bass Brothers Enterprises, Inc.• Technical Consultant, Susan G. Komen Foundation