●Provided exceptional IT networking and hardware support to diverse small businesses, delivering prompt resolution to technical issues and optimizing network performance.●Utilized in-depth knowledge of networking protocols, hardware configurations, and troubleshooting techniques to swiftly address a wide range of technical challenges faced by clients.●Assisted small businesses in upgrading their IT infrastructure, ensuring seamless hardware upgrades, software installations, and updates to meet evolving demands.●Streamlined document storage and retrieval processes for businesses by leveraging existing tools like Dropbox and QuickBooks, optimizing workflow efficiency.●Collaborated with clients to create engaging business websites and portfolios using HTML, CSS, React, and JavaScript.●Utilized IT skills for automotive locksmithing, proficiently coding key fobs and establishing seamless connections with specified cars.●Employed specialized diagnostic tools and programming software to access and interface with the car's immobilizer system, a vital component of the vehicle's security architecture.●Programmed the key fobs with precision, transferring essential data and encryption codes to the microchips, enabling keyless entry, lock, unlock, and remote start functionality.●Conducted training sessions and provided ongoing support to businesses' staff, empowering them to effectively utilize the integrated tools for improved document management.●Demonstrated keen attention to detail and security protocols, deleting old or lost key fob data from the immobilizer system to maintain the integrity of the vehicle's security features.

Led the development of a highly interactive blog submission page using React.js and related libraries like Toastr, React Bootstrap, and SweetAlert. Empowered Users and Admins to effortlessly post and manage blogs on immigration topics. Additionally, designed a user-friendly settings form that allows users to easily customize and personalize their experience.● Implemented robust client and server-side validation using Yup, Formik, PropTypes, and Data Annotations. Resulted in a 22% reduction in data submission errors and improved user satisfaction during blog submissions/edits and user settings modifications.● Designed, implemented, and optimized a scalable contact management system using .NET Core and C#. Ensured seamless front-end to back-end communication with custom models, interfaces, and services. Adhered to RESTful API principles, delivering a high-quality software solution capable of handling a high volume of data, exceeding 5,000 records.● Constructed a SQL Database utilizing MSSQL. Optimized tables and procedures to enhance database queries and improve existing stored procedures. Resulted in a 15% increase in efficiency for data storage and retrieval.● Actively collaborated in an AGILE/scrum environment, participating in sprint planning, daily stand-ups, and retrospective meetings. Promoted seamless teamwork, efficient communication, and iterative development.

● Oversaw daily store operations, including sales, customer service, inventory management, and staff scheduling.● Led and motivated a team of sales associates, fostering a positive and collaborative work environment.● Developed and executed effective sales strategies to drive revenue and meet sales targets.● Implemented training programs for new hires, enhancing employee knowledge and customer engagement.● Monitored store performance metrics and implemented improvements to optimize operational efficiency.● Conducted performance evaluations and provided feedback to team members to promote growth and development.● Collaborated with regional managers and stakeholders to ensure alignment with company goals and initiatives.Achievements:1. Achieved a notable 14% increase in overall store sales through effective sales training and team development.2. Optimized store operations by streamlining processes and procedures, resulting in increased efficiency while reducing costs by 6%. Implemented inventory control and security measures, leading to a notable 12% decrease in stock discrepancies and improved inventory turnover.3. Meticulously managed financial transactions with vendors and suppliers, ensuring accurate and timely payments. Strengthened relationships with vendors, resulting in a 20% reduction in delivery delays and improved product availability.

During this career break, I embarked on a transformative journey transitioning from military service to civilian life while simultaneously pursuing further education to enhance my skillset and career prospects.

● Mentored and led a comprehensive training program for three junior medics, focusing on enhancing their tactical proficiency, physical fitness, and combat medicine expertise. Resulted in promotions for all three medics, demonstrating their readiness to provide life-saving medical care in high-pressure combat situations.● Achieved exceptional medical readiness levels for over 150 personnel within the infantry company. Surpassed deployment standards with a 100% readiness rate, ensuring the company's operational effectiveness and readiness for mission success in high-stakes environments.● Maintained records, inventory control, and effective maintenance protocols for medical equipment valued at over $250,000. Ensured compliance with unit standards, readiness for deployment, and seamless integration into training and operational activities. Achieved zero equipment deficiencies, further enhancing the company's medical capabilities and operational effectiveness.