Jonathan Cao Email & Phone Number

Princes Town, Trinidad And Tobago

• Provided robust support to team members, fostering a collaborative and efficient work environment• Achieved significant sales growth through strategic planning and the implementation of effective sales techniques• Delivered exceptional customer service by promptly and professionally addressing customer needs and concerns• Consistently demonstrated a strong work ethic, regularly meeting and exceeding performance goals• Managed shifts and managed inventory stock

Princes Town, Trinidad And Tobago

• Directed a team of customer service representatives, leading to a 25% boost in customer satisfaction and ratings• Developed and implemented comprehensive mentorship and training programs, fostering a customercentric culture that significantly enhanced service quality• Coordinated efforts with kitchen staff and front-of-house teams to streamline service processes, ensuring a seamless and efficient customer experience• Oversaw food sales operations and food service management, resulting in increased efficiency and consistency across all service points• Strategically delegated tasks within the team to maintain smooth and efficient food customer service operations.