Jeff Chen Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Axiom Technology Group/Academy is an online education platform for international students in APAC regions. We are dedicated to fostering a dynamic learning environment that transcends geographical boundaries by providing diverse educational opportunities, in the form of products and services, tailored to meet the unique needs and aspirations of our students. • Partnering with Engineering and Design teams to help: prototype, A/B test, refine, and ship educational products for 100+ users (mainly K-12 students and teaching staff). ◦ Products so far: Profile Picture generator, Rain Frog Adventure, Mangrove Utopia.• Led a team of 2 engineers and 1 designer to build Axiom’s Profile Picture generator for 100+ students and teaching staff. • Produced music & sound effect assets for Rain Frog Adventure and Mangrove Utopia. • Created the GTM strategy and execution plan for Rain Frog Adventure and Mangrove Utopia. • Supported Design teams by creating custom Generative AI workflows to help create early concept art, storyboards, and general ideas.• Researching Generative AI use cases in online education to innovate the Axiom platform. • Maintaining product backlog and requirements documentation for end-users.• Gathering user feedback to identify areas for improvement on pre and post-launch products. • Presenting quarterly product updates to executive teams.

Toronto, Ontario, Canada

IntelliPro Group is one of the fastest growing IT services and HR solutions companies in Americas & APAC. We provide comprehensive IT services to help clients with IT Strategic Planning, Implementation, Deployment, IT Support on Artificial Intelligence, Big Data, Cloud Computing, Mobile Application Development, Data Mining and Business Intelligence, Enterprise Data Warehouse, and more.• Served as the primary liaison between 50+ Recruiters and the Account Director for Trust & Safety and User Support accounts with a key social media client. • Refined and hosted zoom training webinars for Trust & Safety and User Support job seekers leading to a 36% increase in job offers from a key social media client. • Updated job posting and candidate submission processes for Trust & Safety and User Support accounts, improving candidate quality and experience. • Overhauled in-house ATS candidate submission templates, reducing submission time by 18%.• Maintained account metrics/KPIs in the form of: filled requisitions, submissions, interviews, and offers.• Scheduled high volume interviews between global client interview teams and potential candidates spread across various time zones. • Assisted recruiting teams with sourcing candidates for roles related to: Engineering, Operations, Marketing, Supply Chain, and Trust & Safety.• On-boarded and Mentored three recruiters, fostering their professional development and contributing to the enhancement of team performance and effectiveness.• Enhanced Lark spreadsheet functionality by integrating advanced formulas and functions, leading to improved tidiness and clarity of candidate data.

Made a lot of videos. Very fun and insightful 3 years. Maybe I'll pick it up again one day :)

Shanghai, China

• Developed the I.T Training website with Office 365 (Sharepoint, PowerPoint, OneDrive, WordPress).• Assisted in English to Mandarin translation.• Produced and edited training videos with Premiere and Photoshop.• Wrote, edited, and distributed weekly newsletters.• Responded to problems with excellent troubleshooting abilities.• Coordinated with company clients and vendors.

Bachelor Of Arts - Ba, Human Resources And Industrial Relations

Front-End Web Development

Juno College is a private institution that focuses on providing students with the skills and knowledge needed to grow and succeed as a Web.

Education record