J. Caleb Herrera, Msitm, Pmp

J. Caleb Herrera, Msitm, Pmp Email and Phone Number

IT Support Technician for Atmos Energy @ Atmos Energy
J. Caleb Herrera, Msitm, Pmp's Location
Lubbock, Texas, United States, United States
J. Caleb Herrera, Msitm, Pmp's Contact Details

J. Caleb Herrera, Msitm, Pmp work email

J. Caleb Herrera, Msitm, Pmp personal email

n/a
About J. Caleb Herrera, Msitm, Pmp

9+ years of learning and growth in Information Technology with a solid history of creating solutions through enterprise software and hardware. Published I.T. expert as a Master of Science in Information Technology Management within Kelly's School of Business at Indiana University and a certified Project Management Professional. Notable skills in Research and Development, Project and Program Management, Troubleshooting, Data Analysis, Public Speaking, and Creative Problem Solving. I am committed to evolving our technology systems and processes through Management and R&D practices. I truly believe technology will continue to aid and revolutionize all areas in and out of the workforce. From my work, I've come to find that their are limitless possibilities when leveraging technology for the greater good. Various Accomplishments:Being a supportive dad of 3 beautiful boys | All-state jazz drummer | Drumline captain | All-state cross country | 1st chair percussion | CALUE undergraduate research award | Published sophomore | Founding member of tech startup | Neuroscience conference presentations | Texas Tech University board of directors’ presentation | Product demonstration to executive government official (former head of DEA) | Designed, tested, and piloted three ongoing software applications successfully | Sold products to 25 institutions and companies | Obtained a bachelors degree in psychological sciences | Discovered a working solution to geolocation services through a cooperate enterprise | Earned professional certificates in data specializations from Microsoft | Earned Project Management Professional certification from PMI | Successfully piloted and manage a mature inventory database system to be modeled enterprise wide | MSITM degree from the Kelley School of Business

J. Caleb Herrera, Msitm, Pmp's Current Company Details
Atmos Energy

Atmos Energy

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IT Support Technician for Atmos Energy
Website:
atmosenergy.com
Employees:
1473
J. Caleb Herrera, Msitm, Pmp Work Experience Details
  • Atmos Energy
    It Support Technician
    Atmos Energy Nov 2021 - Present
  • Teksystems
    Data Analytics Project Manager For Cisco
    Teksystems Jun 2021 - Sep 2021
  • Business Centric Technology
    It Analyst Consultant With Atmos Energy
    Business Centric Technology Mar 2019 - Jun 2021
    • Leading various projects within enterprise that detail numerous technical services such as two factor authentication, virtual private networking, VMware, ITIL (ServiceNow), inventory/audit management systems, and telecom transformation for Atmos Energy contracted under Business Centric Technologies• Collaborate with team members and other staff in brainstorming sessions to createsolutions to technical enterprise issues• Weekly auditing and inspections of validity and reliability of softwareapplications, network hardware, and operating systems• Consistent problem solving to ~400 users of hardware and software issues. TravelingWest Texas to represent the IT department in 20+ centers• Floating area management of incidents/requests through ServiceNow and quarterly analytic reports to functional manager and team• Weekly meetings with stakeholders of projects in software/hardware IT deployment and integrations (including: Oracle, VMWare, ServiceNow, Office 365 applications/host cloud migration enterprise wide)
  • Nlw Partners
    Project Manager (Founding Member)
    Nlw Partners Jan 2015 - Feb 2019
    Lubbock, Texas Area
    • Lead a team of developers, scientists, and scholars on three high level thin client software programs that are utilized by 30,000+ users• Risk assessment and data leveraging from different vendors to apply practical business case values • Business and data imperative integrations for two programs that required weekly inspections • Statistical analysis via Big Data - Data visualizations of 5-20 page monthly reports• Research and development on a weekly basis of online: databases, software, articles, and validity/reliability of implementation strategies • Communicated with third party technology vendors (etc., Computer Engineers) to implement and trouble shoot online software and hardware • Daily end user support management at 20+ tickets per day
  • Nlw Partners
    Research Assistant/Jr. Project Manager
    Nlw Partners Jan 2014 - Jan 2015
    Lubbock, Texas Area
    • Daily communication with various technology vendors for beginning creation of early thin client software • Day-to-day troubleshooting of hardware and software through various methodologiesof research, experimentation, and training• Task management and technological resourcing for effective utilization of time and company revenue• Data analytics and creative design for multiple collegiate level reports and reviews• Consistent reporting to CEO and VP for weekly updates and critical discoveries
  • Texas Tech University
    Clinical Neuroscience Lab Manager
    Texas Tech University Jul 2013 - Dec 2014
    Csar, Texas Tech University
    • Management of resources (digital and human) to conduct experiments incrementally; orchestrating team through weekly goals and milestones • Physiological/neurological research and development through clinical based studies, biometrics, and statistical analysis• fNIR (brain imaging device) troubleshooting/analysis • Digital data recordings and logging • Clinical interviews with 100+ patients

J. Caleb Herrera, Msitm, Pmp Skills

Leadership Information Technology Research And Development Stakeholder Management Technology Management Public Speaking Active Directory C Cybersecurity Servant Leadership Cobit Neuroscience Data Analysis Virtual Desktop Infrastructure Jira Business Analysis English Json Visualization Solutions Robotic Process Automation Tableau Statistical Data Analysis Alteryx Nosql Html Artificial Intelligence Microsoft Office Incremental Lifecycle Program Management It Operations Sap Erp Network Administration Community Outreach Critical Thinking Php Time Management Customer Service Servicenow Program Development Business Process Improvement Sql Css Python Teamwork Project Management Research Physiology Alteryx Bi Spanish Software Project Management Cloud Computing Creative Problem Solving Spss Big Data Analytics Microsoft Power Bi Database Administration Storytelling

J. Caleb Herrera, Msitm, Pmp Education Details

Frequently Asked Questions about J. Caleb Herrera, Msitm, Pmp

What company does J. Caleb Herrera, Msitm, Pmp work for?

J. Caleb Herrera, Msitm, Pmp works for Atmos Energy

What is J. Caleb Herrera, Msitm, Pmp's role at the current company?

J. Caleb Herrera, Msitm, Pmp's current role is IT Support Technician for Atmos Energy.

What is J. Caleb Herrera, Msitm, Pmp's email address?

J. Caleb Herrera, Msitm, Pmp's email address is ms****@****rgy.com

What schools did J. Caleb Herrera, Msitm, Pmp attend?

J. Caleb Herrera, Msitm, Pmp attended Indiana University - Kelley School Of Business, Indiana University Bloomington, Texas Tech University.

What skills is J. Caleb Herrera, Msitm, Pmp known for?

J. Caleb Herrera, Msitm, Pmp has skills like Leadership, Information Technology, Research And Development, Stakeholder Management, Technology Management, Public Speaking, Active Directory, C, Cybersecurity, Servant Leadership, Cobit, Neuroscience.

Who are J. Caleb Herrera, Msitm, Pmp's colleagues?

J. Caleb Herrera, Msitm, Pmp's colleagues are Melanie Holmes, Mikael Rodorov, Randy (Scott) Ouellette, Wayne Ayo, Fernando Dias, Terry Arnold, Dora Gonzalez.

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