Jessica Leung Email & Phone Number

Hong Kong

Hong Kong Sar

● Communicated with external parties on digital campaign operations and collaborated with local and regional teams to ensure smooth campaign execution.● Created customized reports using various third-party platforms and analytics tools, providing analysis and identifying new market opportunities for mobile advertising campaign strategies● Acquired knowledge in using company products for ad trafficking and conversion tag tracking across different digital platforms, optimizing inventory and driving business growth● Provided exceptional administrative support to sales team members and handled non-technical partner/advertiser inquiries, delivering timely and effective solutions and ensuring a seamless partner and client experience.

Hong Kong Sar

● Efficiently oversee a portfolio of high-volume accounts, working both independently and alongside the Key Sales Management Lead.● Handle daily account responsibilities to sustain a productive relationship with client stakeholders and various partners.● Manage social media and digital campaigns from the proposal phase through to delivery.● Guide and support team members to meet routine and project-specific requirements.

Hong Kong, Hong Kong Sar

● Collaborated closely with client and partner teams to streamline campaign workflows, ensuring adherence to timelines and resolving issues as they arise.● Monitored daily operational management tasks, showcasing strong organizational and time management skills, which are essential for supporting sales initiatives and projects to drive business objectives.● Assisted with user acceptance testing (UAT) for new systems or new functionalities on existing systems, ensuring compliance and maximizing the effectiveness of solutions.● Supported the sales team by addressing partner/advertiser inquiries and resolving non-technical issues, delivering exceptional customer service and timely, effective solutions.● Conducted interviews and trained new hires to ensure they acquired the necessary knowledge within the specified timeframe.

Hong Kong

● Trafficked media plans and creatives across multiple publishers and brands, ensuring smooth execution and coordination with media agencies, vendors, and ad tech partners.● Worked with the technical team to investigate and troubleshoot unexpected problems.● Handled end-to-end onboarding education for new client accounts and assisted in customer training for the system.● Maintained awareness of online media technology, web structure, usability, and SEO.

Bachelor Of Arts (Communication And Media Management)

Graduated with Bachelor of Arts (Communication and Media Management) Sub-majored in Public Relations Minored in Animation

Education record