Jim Campbell work email
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Jim Campbell personal email
I make things and people better. I'm happiest when making an impact that improves the customer experience, product and service quality, and/or the productivity of people. As a mortgage industry and engineering veteran, I bring extensive training development, leadership, project management, sales, and systems design experience. I am passionate about developing people, process, and continuous improvement. I incorporate the science of learning and leverage technology for better outcomes. I have a dedication to company success demonstrated through leadership, collaboration, innovating best practices and thinking like an owner. As a creative problem solver, I thrive on new challenges, adapting, learning, and building structure that supports growth and profitability.
Freelance
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Freelance
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Training & Development LeaderCurrently Seeking Opportunities Nov 2021 - Present
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Director Of Learning And DevelopmentGuaranteed Rate May 2021 - Nov 2021Chicago, Il, UsLed a team of four trainers who developed and delivered remote training to support growth initiatives and improve the performance of Consumer Direct division salesforce. Established curriculum, course objectives, and led the development of 25 trainings covering loan origination, sales, mortgage technology and systems. Utilized Microsoft Teams, breakout rooms, quizzes, polls, Kahoot games, and video to create highly engaging trainings and a collaborative learning community. Managed delivery of weekly micro-learning content and update communications. -
National Interstate Production ManagerGuaranteed Rate May 2019 - Apr 2021Chicago, Il, UsLed a team of loan originators responsible for out of state loan production for clients of loan officers not licensed in the subject property state. Responsible for monitoring, training, and establishing processes to ensure SAFE Act compliance. Established lead distribution system to ensure quality of service and response times. Continuous training and development of the team to increase conversion, customer satisfaction, loan quality, and production volume. Increased annual loan production of initial seven-person team from $16 million to over $730 million. Total team production exceeded $1.6 billion over 2 years. -
Director Of TrainingGuaranteed Rate Sep 2017 - Apr 2019Chicago, Il, UsLed a team responsible for the development and delivery of training for the Online Division, including loan origination, sales, and operations. Our Liftoff training program took people with no mortgage experience and in 6 weeks had them licensed and originating loans. Daily ongoing training program then continued to support individual development, and the continuous improvement of the organization. Team developed over 200 hours of live training delivered to 110 new loan originators. Led the development of over 60 hours of loan processor training to support operations growth. -
Corporate TrainerGuaranteed Rate Jan 2017 - Aug 2017Chicago, Il, UsDeveloped and delivered our Liftoff training curriculum for loan originators in the Online Division. -
Vice President Of Mortgage LendingGuaranteed Rate Oct 2013 - Dec 2016Chicago, Il, UsI help people finance the purchase or refinance of their home or investment property. I educate consumers on the mortgage process and options available to them. I have a commitment to continually improving to deliver the best customer experience, which has earned a 95% customer satisfaction rating. I develop and maintain loyal partner relationships based on trust and communication. -
Senior Loan Officer / Team LeaderAspen Mortgage Corp. May 2004 - Oct 2013Naperville, Illinois, UsMortgage origination, training, marketing, systems & process development, management and leadership, vendor management.
Jim Campbell Education Details
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Northwestern UniversityLearning And Organization Change -
University Of Illinois Urbana-ChampaignMechanical Engineering
Frequently Asked Questions about Jim Campbell
What company does Jim Campbell work for?
Jim Campbell works for Freelance
What is Jim Campbell's role at the current company?
Jim Campbell's current role is Training & Development Leader - Currently Seeking Opportunities.
What is Jim Campbell's email address?
Jim Campbell's email address is je****@****iet.org
What schools did Jim Campbell attend?
Jim Campbell attended Northwestern University, University Of Illinois Urbana-Champaign.
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