Jessica Campo Email & Phone Number

New York, United States

New York, United States

Brooklyn, New York, United States

- Coordinated policy development and created a culture playbook based on company mission and values in monthly DEI meetings- Managed a caseload of 60 individuals with intellectual, developmental disabilities, and mental health issues, ensuring ongoing individuality, choice, and support- Ensured compliance with agency, state, and federal policies, procedures, and regulations in accordance with Medicaid, OPWDD, and HIPAA by auditing over 350 documents monthly- Led launch meetings for individuals, providing training and initiating client services while introducing agency policies and procedures- Conducted incident investigations, interviewing participants and targets, and providing accurate investigation reports to OPWDD and the Justice Center

New York, United States

- Spearheaded internship recruitment efforts, successfully sourcing and screening candidates across 10 departments, resulting in 8 offers extended, and 7 acceptances- Provided exceptional candidate experience by maintaining clear and prompt communication with candidates, hiring managers, and recruiters, scheduling 100+ interviews in a timely manner- Conducted competitor analyses to identify industry insights and trends, visualizing relevant data to examine current HR agency policies and benefits- Contributed to the creation of a primary caregiver/parental leave manual for new parents, ensuring a healthy and proactive work environment- Developed user personas for a client pitch project, utilizing audience analysis and quantitative methods to uncover key behavioral data points- Collaborated with a multidisciplinary team to deliver a client pitch to C-suite level employees, showcasing creative strategies and data metrics to attract new consumers with a digital-first mindset- Optimized DEI programs, including student loan reimbursements, through standardized survey creation for tracking records and metrics

Brooklyn, New York, United States

- Collaborate with culture committee in the organization and planning of Asian hate panel discussion event; moderate the event(s), research questions and topics with panelists to create meaningful and engaging conversation.- Create a supervisory training series surrounding feedback conversations to support managerial team. Conduct survey for data collection surrounding feedback metrics among supervisors and managers. - Produce and distribute monthly holiday newsletter to ensure inclusivity and celebration of different cultural festivities- Research organizations and project efforts to help employees navigate student loan debt relief

- Assisted professor with lecture information and developed presentation material on Prosci change management for Brooklyn college employees- Designed and distributed business memo, participant surveys, collected and analyzed data from surveys- Supported supervisory staff with employee interview process; formulated standard outline of Q&A

Hauppauge, New York

- Manage and maintain effective communication with caseload of 60 participants with intellectual and/or developmental disabilities in the NYS self direction program. - Act as liaison, provides support and case management to all individuals following their plans of service, ensuring individuality, choice and self-directed supports. - Ensure compliance with agency, state, and federal policies, procedures and regulations in accordance with Medicaid , OPWDD and HIPAA. - Participate in all service plan meetings and other necessary meetings to plan and problem solve with other team members for the participant.- Facilitate launch meetings for start up cases, review all necessary documentation and budget summary with other members of the team such as care manager, broker, DSP staff etc. - Perform quality assurance functions ensuring billing documentation, and all related paperwork adhere to an individuals plan of service. - Review and investigate any concerns identified by a participant, family, staff or contractors alongside the agency QA/CC department.

Greater New York City Area

- Provide individualized at-home therapy for children, and adolescents on Autism spectrum with utmost care.- Ability to work well under pressure and in emergency situations in community/home settings. - Assist in the development and assessment of behavioral treatment plan for maladaptive behaviors.- Carefully document progress through note taking, and graphing data.- Preserve patient confidentiality at all times.

Suny Oswego

- Work with children in the Pre-K and third grade level- Use innovative prevention and intervention methods - Teach positive behavioral strategies and social skills - Promote and enhance positive social interaction

Master Of Arts - Ma, Industrial And Organizational Psychology

Bachelor’S Degree, Psychology

Activities and Societies: Omicron Xi, Habitat for Humanity, Adopt-A-Grandparent