Partnered with client on projects to enhance their digital team’s capabilities.• Took on program management duties for the effort to upgrade the Salesforce Commerce Cloud website and maintain all the site’s current integrations. Created and managed the launch tasks for client and system implementation teams.• Managed the project to integrate the site with the customer data platform.• Introduced principles and tips for leveraging existing toolsets for the teams to more effectively manage and communicate their backlog, sprint work, and updates.

Assisted Product and Operations teams with evaluating and implementing new technology. • Provided teams with writeups of options for an Integration Platform as a Service, a returns management tool, and an Order Management System.• Managed the implementation of their IPaaS and returns management systems.

Managed the technology platform overhaul during a period of high growth for the company, which included implementing a new e-commerce platform, ERP system, integration platform, and EDI tool. Did everything from coordinating project timelines across internal and external teams to conducting detailed system integration testing.

• Manage vendor evaluation process for Ecommerce Platform, ERP Implementation, and other projects. Coordinate all aspects of vendor evaluation internally across multiple levels. Preserve good relationships with vendors and system integrators from RFP through to contract negotiation and execution, despite shifting company timelines and priorities.• Lead the technology team through multiple leadership changes at the company. Manage human capital planning, team budget, and team activities as a member of the Technology Leadership Team.• Present a monthly update to our executive leadership team on all technology projects currently in progress, upcoming projects, and any major team announcements or risks. Ensure Technology Program Management Team members work with key stakeholders across departments to keep them updated on project activity. • Initiated and designed a volunteer opportunity for The Honest Company to partner with Codetalk to provide students with insights into what it’s like to work on a technology team. Expanded the scope to include mock interviews and résume reviews to prepare them for their first job in technology.

• Managed the Technology Program Management Team, which supported the existing squad structure, maintained squad roadmaps, and acted as scrum masters.• Collaborated with business and technology leaders to create and manage project plans for major initiatives such as our Softeon Order Management System and Mulesoft Implementation. Mentored project managers and helped them draft and maintain project plans.• Worked as JIRA administrator. Established company-wide JIRA processes, working with team leaders to design and implement processes catered to each team.

• Served as scrum master for Software Engineering, DevOps, Data Science, and Data Engineering teams. Advocated for agile processes and worked with team to continually improve.• Managed the Software Engineering Team’s work on JDE, Avatax, and Manhattan WMS implementations, while supporting the rest of the Project Management Team as needed on other projects.

• As the sole project manager for both the Data Science and DevOps/Tools teams, manage quarterly roadmaps, which involves ensuring the five to ten initiatives that are in progress in any given sprint are on schedule and unblocked.• Established an agile software development framework for the Data Science and DevOps/Tools teams. Plan tasks within sprints to ensure projects are kept on track, and requests from other departments are completed in a timely manner.• Communicate regularly with other teams to keep them abreast of the status of Data Science and DevOps/Tools work, and to identify areas of improvement for team collaboration.• Teach internal JIRA courses in which employees learn how best to use the tool. Serve as a JIRA and Confluence administrator for the company.• Mentor two executive assistants on project management to expose them to a new potential career path.

• Managed project roadmap: tracked projects across departments and updated progress for management.• Maintained external documentation that contains functional and technical details that our partners referenced for integration and upgrade information.• Communicated software releases and status of engineering projects to the company.• Served as Salesforce.com administrator for the company. Updated and created reports for sales management and business development, managed users, and customized setup as needed.• Generated daily and ad hoc campaign performance reports used by ad operations, trafficking, and sales development teams.

• Managed the project to redesign the BN.com homepage and top navigation. Ran the weekly sprint planning meetings and daily stand-ups with the team. Assisted QA with testing on multiple browsers. Followed up the initial launch with the addition of personalized recommendations on the homepage. • Ran the project in which Barnes and Noble offered discounted NOOK devices with the purchase of a one-year eSubscription. Facilitated discussions from concept to execution across technology, finance, operations, marketing, and legal departments. Tracked project tasks, issues, and risks and followed up to get them resolved in a timely manner. Regularly communicated status to team and stakeholders, and ultimately delivered the project on schedule.• Led cross-team effort to provide Barnes and Noble Members a discount on NOOK devices. Worked with the product team to prioritize features early on, and also facilitated constant team communication to quickly address issues and resolve open items. This particular project had an aggressive timeline, but it was successfully launched on the requested date.• Defined project timelines and schedules, and secured technology resources for projects by working with PMO and functional managers to balance resource skill and availability with the company’s project priorities.• Worked with PMO to coordinate scheduling of production deployments for both run-the-business requests and formal projects.

• Managed one of the first cross-functional projects to adopt the agile development process at BN.com. Worked closely with the agile coach and team to transition from waterfall methodology. Although the team was working in unfamiliar territory, the project was delivered on time and to the business owner’s satisfaction. This project also established a new back-end way of managing the various Barnes and Noble memberships, which continues to be leveraged for quicker development turnaround.• Maintained clear communication and consistent direction across departments spanning three offices during the project to change online membership benefits from discounted pricing to free express shipping.

• Delivered on schedule—despite an extremely tight deadline—the project enabling gift-card redemption for eBooks. As a result, the customer purchase experience improved in time for the first NOOK to be delivered to customers.• Assisted on the launch of the first NOOK eReading device by tracking issues, recording meeting minutes, and tackling ad hoc duties as requested by project and product management.

• Tracked project budgets by managing purchasing and approval flow for all Corporate Services invoices. • Prepared SDLC project closeout checklists as necessary for the firm's Technology Project Management Office.• Drafted Project Charters, tracked issues and risks, and maintained other standard PMO project documentation.• Coordinated setup for new Corporate Services consultants. Acted as first point of contact for Technology Branch Support and Facilities for any questions or issues regarding new hires.

• Developed configuration guide templates for certain modules of PeopleSoft Financials 9.0. • Prepared workflow diagrams and proofread conference room pilot presentations.• Set up internal training for Oracle Business Intelligence Suite Enterprise Edition, updated status reports, maintained the team’s website, and created client presentation on BearingPoint’s experience with OBIEE.