Jennifer Carlson Email & Phone Number

Arlington, VA, US

US

- Managing large complex enterprise projects that span multiple teams and functions with geographically disparate locations using approaches including: Waterfall, SDLC, Agile, Lean, Scrum and Kanban.- Coaching and mentoring team members, driving high levels of customer service goals, achieving objectives for effective product, project, & program.

Littleton, CO, US

- Worked on several programs for Operations Shared Services for Provider Data Strategy & Operations for Strategic Data Automation, Print Services, and PMO.- Identified challenges and advance continuous improvement opportunities into the steady-state operating model for provider data.- Designed and developed workflows a SharePoint PMO & Agile Toolkit for.

Arlington, VA, US

- Directed & managed innovation portfolio responsible for monitoring new & emerging technologies, assessing their applicability for population health & value-based care across multiple work streams in the Enterprise Data Warehouse, Data Marts, Business Analytics, Reporting, Clinical Engine, release management, data accuracy, and data integration IT areas.

Minneapolis, MN, US

- The Augsburg Alumni is governed by an independent board of directors. The Board of Directors met monthly and sets the strategic policy and direction of the college to foster alumni engagement, donations, and communication.

Arlington, Virginia, US

- Supported & managed existing Federal Employee health care baselined projects throughout client organization including enrollment, ICD-10, claims processing, provider data, and integration/enhancement projects. - Managed vendor SOW’s and RFPs for an enterprise enrollment system valued up to $3M.

Washington, DC, US

- Managed & monitored the Change Management lifecycle of all change requests for 4-data centers following the ITIL v3 methodology. - Drafted & implemented change policies and procedures, administering change, managing risk and impact, scheduling, process adoption/compliance, and metrics and reporting, and ensuring consistency of tools and metrics.

Wayzata, Minnesota, US

- Managed multiple projects within Cargill’s IT Services for Business (ITSB) department that focuses on application integration and middleware IT projects for TIBCO and WebMethods applications using both SDLC and ITIL methodologies spanning multiple worldwide teams

Minneapolis, MN, US

- Facilitated project team meetings to integrate a $1B acquisition into Fund Administration & Accounting work-stream to integrate and/or uplift middleware applications.

US

Association for Business Process Management Professionals of MN

Falls Church, Virginia, US

- Designed, developed, and redesigned corporate infrastructure in the areas of operations, finance, marketing, information technology, procurement, supply chain management, and staffing. - Performed financial analysis & created monthly, quarterly, and yearly forecasting to maximize ROI objectives.

Bloomfield, CT, US

- Coached, managed, trained, and mentored Scrum Team using Rally for a new enterprise-wide application for health coaches, providers, and advocates to improve customer experiences.

St Louis, MO 63141, MO, US

- Identified and delivered the right business solution for each client whether Project Management, Business & Systems Analysis, Training, or User Experience & Design (UX&D). - Created internal training video and instructions for SharePoint Enterprise Server Administration & for an all-hands 2-day Project Management 101 course.

Huntsville, AL, US

- Managed and motivated team members in Project Management, Business Analysis, Technical Writing, Training, Governance, and Quality Assurance and Control. Ensured Plan of Action & Milestones (POA&Ms) completion; ensured SLA’s were met.- Created guidelines, and training presentations for quality assurance, ITIL, and ISO 9001 for maintaining an.

- Co-Founded a Media4Equity company; we traded media for equity. Instrumental in designing, developing, and evolving corporate infrastructure from inception to conclusion ofGlobal Media Fund in the areas of operations, finance, marketing, information technology, procurement, supply chain, and staff. Performed business analysis to obtain website.

New York, NY, US

- Identified cost savings for return on investments (ROI), gaps in business processes, formulated short-term and long-term solutions, understanding data relationships across systems, created formal documentation, and assisted with change management and creation of training deliverables.- Provided overall support for an internal AOL enterprise-wide 3rd.

Washington, DC, US

- Managed Agency tracking and reporting of IT related findings of annual Financial Statement Clean Audit and of Agency metrics and progress on annual FISMA compliance. - Served as a liaison for an in-house Information Systems Security (ISS) Business Portal that tracks audits and initiatives from OIG, DOT, GAO, and presidential directives (HSPD), and was.

Washington, DC, US

- Gathered RFP requirements and planned implementation of a Pentagon-wide, multi-million dollar communication system scalable to meet needs of entire National Capital Region (NCR).

Juno Beach, FL, US

- Facilitated meetings to produce detailed business requirements and documentation, proofread project documents, process mapping, created flow charts, diagrams, provided user testing, and technical writing for training and application documentation.

London, UK, GB

- Developed, designed, and managed multi-lingual content (English, French, German, and Spanish), forms, and images for Intranet and 5-Internet sites.

US

- Managed overall client relationships throughout all phases of the project life cycle including businessdevelopment, project implementation, delivery, and completion within budget.- Instrumental in obtaining a national account during the first 2-months of employment.- Worked with clients on search engine placement, setup profiles, and monitored WebTrends.

Ba, Communications Public Relations; English Minor

Education record

Education record