Jason Cavey Email & Phone Number

Baltimore, Md, Us

Baltimore, Md, Us

Directs the operations of all Enterprise IT services throughout the Maryland Department of Health and indirect oversight via governance of IT services performed by Local Health Departments and State health Boards and Commissions. Responsible for the development and delivery of IT services that support all aspects of the Departments business and public health functions. Manage an organization of 150+ employees and contractors. Direct oversight and management of a multi-million dollar operating and capital budget.Selected Accomplishments: • Supported the on-demand set-up and ongoing operational support of COVID-19 vaccination and testing facilities based on public health needs and demands during the COVID-19 pandemic.• Ideated and initiated the implementation of a Service Catalog and adoption of the ITIL framework into daily technical operations.• Improved the culture and moral of the operations team through positive enforcement of critical thinking empowerment.

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Directs the operations of all federated Enterprise IT services that are in use throughout MDOT and indirect oversight via governance of all decentralized IT services that is conducted through the IT Directors in each Transportation Business Unit. Serve as the IT Director for all IT services with the MDOT Office of The Secretary. Responsible for the development and implementation of the MDOT IT master plan and the fulfillment of MDOT's IT strategies that arise out of the master planning process. Manage an organization of 90 employees in addition to a $7M annual network managed service contract employing 35 contractors. Direct oversight and management of a $47M Operating and $9M capital budget.Selected Accomplishments: • Led technical facilitation of enabling remote work for 10,000+ MDOT employees during COVID-19 Mandatory Telework • Maintained and improved IT operations of a 95% telework organization based on key performance indicators.• Implemented and manage an ongoing Standard Operating Procedure (SOP) initiative, including identification of new SOPs, annual updates of existing SOPs, and the adherence to SOPs during normal daily operations. • Identified need for and implemented expanded Network Operations Center (NOC) oversight of Enterprise Software Service outages and maintenance.

Oversight and accountability for Enterprise Mainframe Support, Enterprise Service Desk, Enterprise Network Support, Enterprise System Support, Network Operation Control, and Data Center Operations.Manage senior staff/managers by communicating job expectations; coaching, counseling, and disciplining; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.Act as the lead technical contract liaison for MM$ Enterprise Network Management Service contract.Play a key role in an enterprise migration to Microsoft Office 365 Product Suite for over 10,000 usersFacilitate ongoing data center migration and consolidation efforts throughout the Enterprise.Govern and accountable for MDOT Change Control and lead weekly Change Advisory Board meeting.Provide budget input for MDOT IT Budget related to specifically to operations and support.Introduced initiative for Service Desk improvement including metric based goal setting and reorganization.Guided migration efforts for a tape storage to Microsoft eDiscovery solution for over 10,000 users for all current, past, and future emails.

Baltimore, Maryland, Us

Managed network and server support team. Encouraged teamwork and skill growth through team communication, collaboration, and knowledge sharing.Lead team to complete multiple projects including: -Data center migration and consolidation -Storage platform procurement, installation and expansion -Virtual Infrastructure upgrades and platform improvements -Virtual Desktop Infrastructure (VDI) deployment and expansionManaged Network Budget and assisted with multi-million department budgeting and budget management.

Co-Owner and Founder of Doogle Design, LLC a Joomla! Website Design and Hosting Company.Worked with clients to determine website needs based on business drivers and budget. Provided high quality easy to manage websites for local businesses and the surrounding region.

Hampstead Town Councilman and Vice President of the CouncilMember of the Planning and Zoning Commission

Designed and maintained client networks primarily consisting of Microsoft Windows Server, Microsoft Exchange, Microsoft SQL Server, and Microsoft SharePoint Server.Migrated existing infrastructure to new server platforms and upgraded infrastructure to support business growth and operation.Designed, built, and supported virtualization solutions with VMWare’s and Microsoft’s HyperV hypervisor products.Implemented technologies to augment existing processes.Designed and implemented backup and disaster recovery solutions.Participated and lead client management and communications.

Designed the structure of local or wide area microcomputer or minicomputer networks and prepared plans, reports and diagrams.Designed and configured network software and hardware to provide for efficient and effective network performance and data security.Managed and administered network performance monitoring software and hardware through enterprise network management and diagnostic programs and utilities.Customized and administered a set of NOC tools including the following: Solarwinds Orion Suite HP OpenView Network Node Manager TelAlert 6e Kiwi SyslogDiagnosed network software and hardware problems and makes repairs and adjustments or obtains service from software and hardware vendors and maintenance vendors.