Chris Bain Email & Phone Number

Atlanta, GA, US

Los Angeles, California, US

• Led a regional team across 6 service centers of excellence, achieving a 20% reduction in repair cycle times by optimizing performance through technician training, increasing staffing capacity, and ensuring parts.
• Launched a virtual service center, improving response times by 30% through cloud-based platform integration. Partnered with IT and program managers to create Salesforce-integrated feedback tools. Built and developed a.
• Transitioned the business from direct-to-consumer to dealer partnerships, enabling operational scaling and fostering long-term relationships. Collaborated with IT to develop a dealer portal, hired and trained District.
• Led cross-functional collaboration with procurement, staffing, and logistics teams to open new service centers.

Chanhassen, MN, US

• Directed 8 department leaders and 220 employees, increasing team member NPS by 250% through focused development strategies to include weekly 1 on 1’s with their leader and quarterly performance reviews.
• Achieved a 40% year-over-year increase in member satisfaction (NPS) and boosted contribution margin by 10% through departmental alignment, member feedback response, equipment uptime, and club cleanliness.
• Drove operational efficiency and financial growth, showcasing strong P&L management.
• Led recruitment, hiring, and development inititatives to build a high-performing team, ensuring alignment with company values and fostering a culture of continuous growth and engagement.

Austin, Texas, US

• Piloted the design and standardization of Tesla's General Manager structure for Sales, Service, and Delivery across NA.
• Propelled service center ranking from #137 to #3 within 6 months through performance coaching and strategic hiring.
• Managed a $40.75M quarterly revenue portfolio and maintained a 100% delivery yield across 3 consecutive quarters.
• Reduced appointment waiting times by 89% and boosted service efficiency by 23%, positioning the service center among the top 15 in North America.

Austin, Texas, US

• Led a team of 18 professionals, including Service Technicians, Mobile Technicians, Service Advisors, and Parts Advisors, to consistently achieve operational objectives while delivering exceptional customer service..
• Data Driven Leadership: Leveraged analytics and performance metrics to reduce “Days Until Next Appointment” by 89% and increase “Fast In/Fast Out” efficiency by 23% in Q4 2021, significantly improving service capacity.
• Applied process improvement methodologies to increase shop productivity by 52%, positioning the service center in the top 75 across North America.
• Operational Excellence: Drove continued success In Q1 2022 with a further 15% improvement in "Fast In/Fast Out" performance and a 25% boost in shop productivity, ranking the center within the top 15 in North America.
• Customer Centric Leadership: Utilized customer experience analytics to monitor service trends, implementing data-driven solutions that enhanced team performance, elevated the service experience and fostered a.

Austin, Texas, US

• Led and developed a high-performing sales and customer experience team, consisting of 5 Tesla Advisors and 1 Customer Experience Manager, driving operational success and consistently exceeding sales and customer.
• Leadership in Sales Excellence: Applied strategic sales management and performance coaching, achieving 110% of sales targets in Q4 2020, 138% in Q1 2021, and 123% in Q2 2021, demonstrating consistent delivery of.
• Strategic Business Growth: Designed and executed a region-wide business development and go-to-market strategy for the NTX region, leveraging event marketing and customer engagement to boost sales performance and market.
• Team Development & Performance Optimization: Streamlined coaching, mentoring, and talent development processes using advanced leadership frameworks, fostering a high-performance culture that significantly enhanced team.

Blue Line Nutrition, LLC is an on demand business focused on providing avid fitness goers with a trusted source to reach their dietary and nutritional goals through supplementation and an on-demand platform. Discipline, Integrity and Knowledge will lead the way.When I set out to open BLN, I had three focus points; Help others achieve their physical fitness.

Houston, TX, US

• Achieved 8.2% year-over-year sales growth and a 9.4% increase in case volume by leveraging sales analytics and performance coaching.
• Developed a $5.25M business pipeline and led contract negotiations, securing long-term deals.
• Led sales strategy to drive new market penetration and enhance profitability.

Houston, TX, US

• Led the development of strategic business initiatives to strengthen Sysco’s market position and drive financial growth, reporting directly to the VP of Sales. Established long-term goals while identifying new business.
• Leadership in Business Expansion: Led the creation and implementation of the New Business Development function, establishing the framework for prospecting, customer acquisition, and sales pipeline management. Generated.
• Strategic Sales Leadership: Collaborated with cross-functional sales teams to develop and refine accurate sales forecasts using CRM tools, driving accountability and ensuring alignment with business goals.
• Executive Communication & Negotiation: Delivered quarterly presentations to executive leadership, showcasing projected growth and business strategies. Led contract negotiations, securing long-term business deals and.

Houston, TX, US

• Drove revenue growth by executing targeted sales strategies and building strong client relationships, leveraging data analytics and market insights to optimize performance.
• Leadership in Sales Strategy: Increased monthly territory sales by 400% over 13 months through strategic prospecting and relationship management.
• Top Performer Recognition: Consistently ranked among the top 10 Marketing Associates for FY15 by applying CRM tools and data-driven decision-making, demonstrating leadership in using innovative approaches to outperform.
• Award Winning Sales Experience: Achieved membership in the prestigious “Triple Double Club” from 2014-2016 for delivering sustained sales excellence highlighting your ability to lead initiatives that directly impact.

Weston, FL, US

• Led regional sales operations and account growth in the Sports Nutrition sector, focusing on strategic account expansion and new market development. Drove brand visibility and business growth through targeted outreach.
• Leadership in Sales Growth: Achieved a 133% increase in monthly regional sales over 15 months through proactive account management, demonstrating leadership in developing and executing successful sales strategies.
• Business Revitalization & Expansion: Led efforts to reopen 30 dormant accounts, driving a 22% overall sales increase. Applied negotiation and relationship-building skills to strengthen market presence and drive revenue.
• Event Marketing Leadership: Directed 15 industry trade shows and conventions, leveraging event marketing to elevate brand awareness and foster new business opportunities.
• Team Leadership & Development: Trained and managed 3 Brand Representatives, coaching them to enhance sales operations, increase product visibility, and optimize account performance.

Marietta, GA, US

• Field Training Officer (FTO)Managed all 3 phases of the Police Recruit training program, providing guidance and evaluations to facilitate progression toward solo status. Documented recruits' advancements through daily.
• Special Weapons and Tactics (S.W.A.T.)Served as a member of an elite special operations team, maintaining 24/7 readiness for high-risk situations, including executing search warrants and managing hostage and barricaded.

Burbank, California, US

Cast member to the spin off series of ABC's The Bachelor and Bachelorette.

Education record

Certified Personal Trainer, Health And Wellness, General

Post Certification, Law Enforcement

Organizational Leadership