José Carlos Borrayo Email & Phone Number

Sacatepéquez, Guatemala

Guatemala

Guatemala

-Lead the transition process from Universal Analytics to Google Analytics 4.-Executed technical interviews and assessments to assess candidate abilities and their fit for the Operations team.

Guatemala

-Lead the implementation of Google Analytics in the operations team, which includes creating Looker Studio dashboards, generating reports using Google Analytics API and Apps Script, and custom presentations showcasing improvements, areas of development, future optimizations.-Perform EDAs on product feeds, using Python, Pandas, Plotly, and Numpy. Create reports to communicate findings, issues, or improvements to the team or clients.-Write effective documentation to improve the design of our projects and boost teammates understanding about new features, updates, and automation.-Create data analytics projects with Python, Pandas, and Polars to automate manual tasks, increasing the team's agility to update product feeds.-Design web scrapers with Beautiful Soup, Scrapy, and Selenium to obtain product attributes and reduce manual searches.-Analyze and maintain product feeds from 20+ clients using Excel and Python.

Chimaltenango, Guatemala

-Installed three-phase machines of 120V, 220V, 480V, and 575V in Delta and Star configurations.-Successfully installed and put into operation, with a team of electrical and mechanical engineers, a Autoleveler Draw Frame RSB-D 50, Draw Frame SB-D 50, and a fully automatic Roving Frame F-35, manufactured by RIETER.-Improve the machines' efficiency above 75% by solving hardware and software issues.-Hands-on experience repairing PCBs.-Identify potential hardware failures, and assist on production line development to assure the quality of cotton yarns.-Training on how to operate fire extinguishers, and how to prevent and mitigate fire hazards.-Analyze and document electrical schematics.

United States

-Configure student software, operating systems such as Windows, Linux, and MacOS, and set up peripherals such as printers, home appliances, and smart plug-ins.-Publish and write 3 blog posts about technology solutions and provide information about academic resources, leading to an increase in student’s understanding of IT techniques.-Collaborate at the help desk answering 25+ calls and e-mails daily regarding computer software, computer network or communication systems, and assist 10+ students daily to examine their laptops in person.

United States

-Answer questions from students and guests.-Provide temporary access keys, answer the phone, and provide general customer service for resources provided at the desk.

Guatemala

-Inspect 50+ deliveries of new school supplies as they arrived.-Supervise deliveries to make sure orders had been filled correctly and record shipment traffic.-Distribute school supplies to 500+ parents and students and provide customer service to student families.

Bachelor Of Science - Bs, Electrical And Electronics Engineering, 4.0

Activities and Societies: Alpha Chi National College Honor Society, American Studies Institute, IEEE Student Chapter

High School Diploma, Liberal Arts And Sciences/Liberal Studies, Honors