Joseph Brannon Email & Phone Number

Miami, Florida, United States

Miami Lakes, Florida

Managed day-to-day operations, supervising 15+ employees getting products and people to job sites and coordinating equipment delivery or pickup. Supervised the warehouse manager and purchasing department to keep supplies and equipment moving to support operations.Responsible for Interviewing, hiring and training of new and existing employees.Managed, trained, and supported mobile sales force.

1981 N.W. 88Th Ct Doral,Fl 33172

Manages day-to-day IT operations, including hardware and software support, staff training and multimedia, executing several successful migrations of IT infrastructure due to changing technology and company needs.Monitored system upgrades, which included patches, service packs, hot fixes and new configurations.Analyzes and coordinates marketer and broker IT requirements, identifying hardware, software and procedures to meet those needs while supporting clients in any IT issues.Coordinated, created, and distributed weekly product information and marketing emails campaigns; then collecting, compiling, and distributing analytics.Created and administered comprehensive business continuity and disaster recovery plans and procedures with annual testing.

J.R.Lee, Ludlum Elementary, Richmond Elementary

Provided hardware and software repair at multiple school sites. Installed and evaluated educational software and equipment. Created and managed a database to track and inventory IT computer assets. Provided technical support to end-users. Initiated and taught a class on the use of current technologies for staff and parents. Responded to complex troubleshooting requests. Conducted research, analysis, and diagnostics. Maintained detailed documentation. Served as web master for school websites, including implementing and overseeing redesign projects.

School Of Journalism & Mass Communication 3000 N.E.151 St. North Miami, Fl 33181

Maintained 8 rooms and 350 computers in a classroom environment. Researched, requisitioned, installation and maintenance hardware and software for Journalism Department. Desk side support students and Staff.

7900 Sw 176Th St Palmetto Bay, Fl 33157

Managed the deployment of over 800 new laptops in a campus wide wireless network environment. Started an IBM certified repair facility; bringing equipment repair in-house. This decreased computer downtime while also supplementing IT budget. Started a professional Help Desk with equipment and user tracking database. Redesigned the network infrastructure; increasing the network efficiency by 23%. Migrated and updated school email system. Designed and implemented the network and phone infrastructure for the new Science/Math building. Created and taught students and parent computer education classes in hardware, software use and internet usage.

3950 Nw 28Th St, Miami, Fl 33142

Administrated E-mail and Web servers. Ran and verified nightly back-ups of the windows and AS 400 systems. Provided 24-hour support for mobile users in international locations. Total hardware and software upgraded for Y2K including certifying systems for company and government agencies. In depth knowledge of installing and maintaining peripherals. Hands on experience of providing consultation support to office staff. Proficient in troubleshooting computers and peripherals

Criminalistics And Criminal Science

Education record

Activities and Societies: Speech and Debate, wrestling