Jake Cunningham Email & Phone Number

Mountain View, California, Us

San Francisco, Ca, Us

San Francisco, Ca, Us

San Jose, Ca, Us

Acted as GM of the x-functional team responsible for building, shipping, and managing the B2C and B2B bill payment solution that had been acquired by PayPal. As part of the acquisition, we added new payment methods (including PayPal) and migrated our $300+ million annual TPV from Stripe to Braintree to optimize authorization rates and reduce processing costs.

After the business unit was acquired from Verifone, I joined TIO as the VP of the Consumer Payments division. This team became known as "TIO Labs" and focused on rapid development of new features and products. Chief responsibilities included:- Managed standalone P&L with accountability to C-level executives and Board of Directors- Headed all teams and functions within the BU, including Engineering, Product, Risk, Business Analysis and Marketing- Negotiated contracts with payment processors and remittance partners, and oversaw implementation of multiple card processor integrations- Directed ambitious re-design of consumer-facing site and integration into TIO's platform and services- Conceptualized and launched a low-cost routing (LCR) engine that yielded more than $600K in processing cost savings in first 12 months post-release- Managed partnerships with card networks (Visa, MasterCard) and payment processors (including Vantiv, Stripe, and PayPal / Braintree) - Led customer acquisition efforts, with emphasis on strategic partnerships, SEM, and organic growth through SEO- Played a key role in exploratory sessions and product integrations that led to the ultimate acquisition of TIO Networks by PayPal

New York, Ny, Us

Specific areas of focus included the following:Creating new revenue opportunities:- Continued growth of the Billpay and Direct Merchant e-commerce solution set (revenue increased 43% from 2011 to 2013)- Worked with strategic industry partners including Discover Network, American Express, and Vantiv to focus on distribution and channel opportunities- Launched PagaListo.com – Spanish language version of ChargeSmart Bill PaymentsImproving infrastructure and efficiency: - Automated processes and built administrative tools to make customer support team more scalable- Managed increasing risk requirements to ensure continued data security and PCI compliance- Oversaw team that reduced risk losses by more than 40% between Q1 2013 and Q1 2014Manage product and development teams:- Hired and trained engineers and managers with a variety of strengths and roles to support our growing suite of products- Built foundation for cross-functional sales and implementation teamI led the effort to divest the bill payment division of Verifone to TIO Networks Corp (TSX: TNC.V) which completed successfully in August 2014.

San Francisco, Ca, Us

Founding employee of ChargeSmart, LLC and led business operations from 2 employees until it had grown to 40+ and was acquired by VeriFone (NYSE: PAY) in January 2012. Primary responsibilities included:- Established and managed relationships with issuing banks, processors, card brands, and vendors. - Developed risk assessment and chargeback processes to handle rapid growth within an innovative merchant account structure. - Built and led a customer support staff as it grew from 1 to 20 employees. - Worked closely with engineering team to develop a billpay product that grew from $0 to over $120MM in annual processing volume. - Presented at Finovate 2011 on behalf of the company- Played key role in building and launching mobile payment acceptance solution

Worked on a small team of researchers to proofread English and Spanish compositions. Edited several published papers that documented technology adoption in South America for the U.N.

Chile-based VC focused on early stage technology companies. Worked with a portfolio company where I reported to the CFO of a startup in the airline reservation industry. Fully bilingual work environment in a fast-paced, growing company.

Bs, Finance

Spanish, Gen. Business

Spanish