Justin Clark Dionisio
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Justin Clark Dionisio Email & Phone Number

Network & Systems Engineer at happier IT Inc.
Location: Metro Manila, National Capital Region, Philippines 8 work roles 2 schools
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Current company
Role
Network & Systems Engineer
Location
Metro Manila, National Capital Region, Philippines
Company size

Who is Justin Clark Dionisio? Overview

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Quick answer

Justin Clark Dionisio is listed as Network & Systems Engineer at happier IT Inc., a company with 19 employees, based in Metro Manila, National Capital Region, Philippines. AeroLeads shows a matched LinkedIn profile for Justin Clark Dionisio.

Justin Clark Dionisio previously worked as Escalation Technician at Happier It Inc. and System Engineer at I.T. Matters, Inc.. Justin Clark Dionisio holds Bachelor Of Science, Information Technology from Ama Computer College.

Company email context

Email format at happier IT Inc.

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happier IT Inc.

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Profile bio

About Justin Clark Dionisio

Justin Clark Dionisio is a Network & Systems Engineer at happier IT Inc.. He possess expertise in computer network operations, internet troubleshooting, computer repair, css3, hardware support and 7 more skills. He is proficient in English.

Listed skills include Computer Network Operations, Internet Troubleshooting, Computer Repair, Css3, and 8 others.

Current workplace

Justin Clark Dionisio's current company

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happier IT Inc.
Happier It Inc.
Network & Systems Engineer
vancouver, british columbia, canada
Website
Employees
19
AeroLeads page
8 roles

Justin Clark Dionisio work experience

A career timeline built from the work history available for this profile.

Escalation Technician

Current

British Columbia, Canada

Jan 2023 - Present

System Engineer

Houston, Texas, United States

  • Duties:
  • Managing & monitoring system performance and ensuring reliability and availability.
  • Installing, configuring and maintaining operating systems, application software.
  • Anticipating & troubleshooting systems and network related issues.
  • Continual maintenance of security, including backup and redundancy strategies.
  • Liaising with 3rd party vendors, IT providers, etc. for support where required.
Feb 2022 - Jan 2023

Information Technology Help Desk Level 2

National Capital Region, Philippines

  • Position: IT Help Desk Level 2 @ Happier IT (MSP)Magellan Solutions Philippines | April 5, 2021 – Feb 2022Duties:
  • Resolving more complex issues requiring detailed systems and applications knowledge; these issues have been escalated from Level 1 Help Desk.
  • Install, configure, test, maintain, monitor and troubleshoot clients Windows Server, end-user workstation hardware, mobile devices, networked peripheral devices and networking hardware products.
  • Onboarding new user (M365 account creation, O365 Licensing, Cloud & On-Prem AD), Workstation setup.
Apr 2021 - Feb 2022

Information Technology Service Desk

Quezon City, National Capital Region, Philippines

  • Position: Service Desk Analyst @ BHPCognizant Technology Solutions Philippines Inc. | October 1, 2020 – March 20, 2021Duties:
  • Worked on: Windows Server Folder & File movement, Permissions, Group Policy, Active Directory, Azure Active Directory, Office365, Citrix Workspace, AWS Workspaces, Remote Management.
  • Perform remote fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.
  • Record, track and document the request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
Oct 2020 - Mar 2021

Information Technology Service Desk

National Capital Region, Philippines

  • Provide technical assistance and support for incoming queries and issues related to computersystems, software, and hardware.
  • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), andother systems.
  • Provision Phone service and Cisco Jabber access to onboarding employees.
  • Manage, log, and document user-reported issue using a ticketing tool – ServiceNow.
Jul 2018 - Sep 2020

Technical Support Representative

National Capital Region, Philippines

  • Handles all incoming phone calls with courtesy and professionalism.
  • Answers inbound customer calls and effectively respond to customer inquiries.
  • Ensures the resolution of client concerns/inquiries, whenever possible.
Nov 2017 - Mar 2018

Technical Support Representative

National Capital Region, Philippines

Assist customer with their request with regards of the product.Provide resolution with the issue the customer is experiencing.Process payment and account management.

Nov 2016 - Feb 2017

Computer Maintenance

City Government Of Caloocan

Zone 15, Camarin, District 1 Caloocan City

Oversaw the daily performance of computer systems.Set up, tested and configured networks, desktops, laptops and printers.Diagnosed, installed, configured and repaired computer systems and software.

Jan 2013 - Jan 2016
Team & coworkers

Colleagues at happier IT Inc.

Other employees you can reach at happierit.com. View company contacts for 19 employees →

2 education records

Justin Clark Dionisio education

Bachelor Of Science, Information Technology

Ama Computer College

Activities and Societies: Students Talent and Gifted Enthusiast

Computer Hardware Servicing, Computer Hardware Technology/Technician

Advanced Competencies Technological Manpower Academy

Most Outstanding Student Award Best in Troubleshooting Award

FAQ

Frequently asked questions about Justin Clark Dionisio

Quick answers generated from the profile data available on this page.

What company does Justin Clark Dionisio work for?

Justin Clark Dionisio works for happier IT Inc..

What is Justin Clark Dionisio's role at happier IT Inc.?

Justin Clark Dionisio is listed as Network & Systems Engineer at happier IT Inc..

Where is Justin Clark Dionisio based?

Justin Clark Dionisio is based in Metro Manila, National Capital Region, Philippines while working with happier IT Inc..

What companies has Justin Clark Dionisio worked for?

Justin Clark Dionisio has worked for Happier It Inc., I.T. Matters, Inc., Magellan Solutions Outsourcing Inc., Cognizant, and Wipro Limited.

Who are Justin Clark Dionisio's colleagues at happier IT Inc.?

Justin Clark Dionisio's colleagues at happier IT Inc. include Chris Costanti, Kolton Dejonge, Michael Christie, Sophie Baker, and Stephen Chow.

How can I contact Justin Clark Dionisio?

You can use AeroLeads to view verified contact signals for Justin Clark Dionisio at happier IT Inc., including work email, phone, and LinkedIn data when available.

What schools did Justin Clark Dionisio attend?

Justin Clark Dionisio holds Bachelor Of Science, Information Technology from Ama Computer College.

What skills is Justin Clark Dionisio known for?

Justin Clark Dionisio is listed with skills including Computer Network Operations, Internet Troubleshooting, Computer Repair, Css3, Hardware Support, Customer Service Representatives, System Administration, and Network Technician.

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