Josh Denning Email & Phone Number

Perrysburg, OH, US

Sylvania, Ohio, United States

United States

• Continuously monitor customer data quality, find root causes for data quality issues, and support the organization with data quality KPIs and corrective actions
• Have an ongoing dialogue with data owners and users on data quality and corrective actions
• Help the organization understand what data policies, data standards, quality, and guidelines are, and how those affect people's daily work
• Understand and support the implementation of the organization's data concept and data processes
• Help users to resolve data issues, arrange master data trainings, and support related development projects
• Lead and coordinate customer data cleaning activities

Mooresville, NC

• Gather, analyze, and report service- and sales-related data
• Profile and clean data from disparate sources
• Provide creative and innovative dashboards and reports for the operations team
• Prepare documents, reports, maps, and other presentation items for Key Account meetings
• Assists with miscellaneous projects and deliverables as needed
• Empower users through systems and applications training and data usage

Perrysburg, OH

• Maintained and disseminated equipment maintenance schedules and reports
• Produced and managed equipment rental contracts and managed invoicing
• Answered and directed customer service and technical support calls
• Provided high level technical support to internal and external technicians and customers
• Assisted department manager with ad hoc and routine processes and projects

Maumee, OH

• Managed the service rollout of a new nationwide customer
• Corresponded and collaborated with corporate liaison representing the customer on issues of service, quality, and attendance
• Created, maintained, and disseminated scheduling reports and attendance tracking documentation
• Managed a team responsible for customer service, accounts payable, and attendance management dedicated to a nationwide customer
• Worked closely with a nationwide vendor network to ensure the highest service quality and customer satisfaction