•Provide outstanding customer service & support ◦Order status ◦Sourcing & quoting products ◦Returns issues*Communicate with Account Executives & customers on a daily basis*Develop long-lasting relationships with vendors/manufacturers*Well-rounded working job knowledge of hardware, software, & licensing products*Possess an upbeat & enthusiastic attitude about SHI & Sales

Develop and implement e-mail marketing campaigns and print ads in order to increase sales and walk-in traffic. Listen carefully to each customer to match the correct products with their needs and wants.Maintain constant communication with vendors and customers to make certain that products were delivered on a timely basis. Attend home shows and conferences in order to obtain further knowledge of both the industry and competition. Track inventory on a monthly basis for accuracy.