Senior Product Manager responsibilities for three products within the FactSet Analytics SBU. Regularly interface with Sales, Clients and Management stakeholders during product development. Currently managing product development and supporting engineering teams for all products in the regions of US, India and Philippines. With a focus on client usability and self help documentation our products sawa a 34% decrease in help desk support tickets.

Operating product manager for the FactSet Parsers and Portfolio List Manager products that support the award winning FactSet Portfolio Analytics attribution system. Overseeing agile development for several projects while managing nine reports across 3 time zones and supporting 12 engineers.

Description:Tech Argonauts is an IT consultation business specializing in web design and digital marketing. It was a small side business for freelance web development that I started working on full time to service small business. It also allowed me to maintain contacts with designers and developers.Achievements:Gained AWS Certified Solutions Architect CertificationGained Professional Scrum Product Owner (PSPO 1) Certification1st place in Serverlessconf hackathonMember of the Astoria Soloist collective and has actively helped small businesses in the neighborhood with their technological challenges, including web design, SEO and digital marketing.Responsibilities:Responsible for all areas of business including: Marketing, Sales, Customer Support, Finance, Digital Security, Networking, Systems Architecture, Software Design/Engineering, Technical Hardware, Technical personnel management. Freelance Software development.Experience:AWS Certified Solutions Architect - Associate, *nix systems administrator.PHP, HTML(5), CSS(3), JavaScript/TypeScript/jQuery.WordPress, Apache, Nginx, Angular, ReactJS. Jira, Git, Agile and Scrum frameworks.SEO, Digital Marketing, Google Analytics, Google Adwords.Adobe Photoshop and Illustrator, MS Office Software Suite (Word, Excel, Power point, Access).

Description:I joined Citelighter when it was a start up company building a browser extension. over six years, it grew to a million dollar company with over 50 employees. We built a robust writing platform to help teachers and districts meet common core writing standards. Eventually the product was sold to Sylvan Learning who maintains it to this day.Achievements:2012 APUS Prize for Innovation in Online Education2015 CODiE award finalist for Best Learning Capacity-Building Solution2015 Baltimore Innovation Award winner Best Tech Start Up of the yearMember of Citelighter Information Security boardResponsibilities:Responsible for all Technology aspects of the company including: Digital Security (ISO 27000), Networking, Systems Architecture, Software Design/Engineering, Product Design/Engineering, Converted the company from Waterfall to Agile, Performed role of Scrum Master and Product Owner, Defined and analyzed key point indicators to drive product development, Product Backlog Management, Technical Hardware, Technical personnel management.Experience:*nix systems administrator.PHP, Ruby, C++, Swift, HTML(5), CSS(3), JavaScript/TypeScript/jQuery.Node.js, Code Igniter, Rails, WordPress, Apache, Nginx, Express, Angular, ReactJS, MongoDB, SQL, NoSQL, Jekyll, RegEx. SEO, Google Analytics, New Relic, Jira, Trello, Pivotal Tracker, Git, Agile and Scrum frameworks.Adobe Photoshop and Illustrator, MS Office Software Suite (Word, Excel, Power point, Access).

Operated as the product owner in an agile environment by writing specifications, generating mocks for developers and designers, oversaw manual and automated QA testing team, and executed deployment process for marketing and client notification.Coordinated with COO, and CEO weekly to analyze product backlog for grooming and refinement, conducted product road map planning and execution.Attended daily stand up scrum with remote development team for high level Q&A communication with developers.Analyzed site metrics for daily, monthly, quarterly, and yearly trends to support strategic accounts and guide product decisions. Gathered user feedback to assist with product feature development and prioritization of development pipeline.Acted as product expert for sales and implementation teams to communicate feature changes to all stakeholders for sales and training.Conducted A/B user testing and feedback to guide business needs and development priorities.Primary decision maker for determining if product was fit for launch and which issues were fixed in subsequent sprints after release.

Worked as a full stack engineer working on a LAMP stack.

Description:Blaylock Van, LLC, is a minority-owned investment banking and financial services company. At the firm I specialized in Municipal analytics.Responsibilities:Supported bankers with Municipal financial analytics. Provided IT support to the trading and compliance desks.Experience:Computer Networking,Windows OS IT,Bloomberg,Munex Financial Software,Compliance,Notary Public,Registered Series 7, 63

Description:Grigsby and Associates inc., is a minority-owned municipal banking and financial services company. I helped expand the San Francisco based company into the North East region by providing IT support while the office was under construction. I was hired after construction finished and stayed on as office manager with multiple roles in Finance and IT.Responsibilities:Banking, Sales, Trading, Underwriting and Municipal financial analytics. Provided IT support to the trading and compliance desks.Experience:Web Design,Computer Networking,Windows OS IT,
Bloomberg,Munex Financial Software,ComplianceNotary PublicRegistered Series 7, 63