Jelena Ćetković Email & Phone Number

Belgrade, RS

Belgrade, Serbia

• Attracting new partners to sell Acronis services to the existing customer base of the partner.
• Developing sales opportunities by researching and identifying potential accounts, soliciting new accounts, building rapport, and providing technical information and explanations.
• Closing new sales/accounts by answering telephone and email inquiries and verifying and entering information.
• Actively soliciting all leads and direct sales opportunities, referring leads as appropriate, and updating all sales opportunities onto Salesforce.
• Aligning and synchronizing with distributors in the assigned region.

Belgrade, Serbia

• Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
• Acquire a thorough understanding of key customer needs and requirements
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
• Ensure the correct products and services are delivered to customers in a timely manner
• Serve as the link of communication between key customers and internal teams
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust

Belgrade, Serbia

• Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Understanding customer needs and requirements
• Routing qualified opportunities to the appropriate sales executives for further development and closure
• Close sales and achieve quarterly quotas
• Research accounts, identify key players and generate interest
• Maintain and expand your database of prospects within your assigned territory.

Belgrade, Centralna Srbija, Serbia

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.

Budva, Montenegro