With over a decade of experience in customer relations and supply management, I am transitioning towards data-driven roles to leverage my analytical skills for strategic decision-making and operational excellence. I thrive on learning and applying new data analytics techniques to improve business processes.Currently, as a Supplier Programs Coordinator - Health at ICBC, I manage healthcare provider relationships and ensure compliance with requirements.Previously, as a Claims Support Administrator at ICBC, I streamlined workflows and achieved operational excellence. I have attended various workshops and leadership courses, including Lean Six Sigma, to enhance my knowledge in workflow optimization and process improvement.