❖ Managed HOAs and Condo Associations, assisting residents and tenants with daily activities such as organizing tasks, answering phones and emails, and coordinating and scheduling appointments with vendors.❖ Acted as a task manager, assigning and guiding team members with incoming requests.

Industry: Real Estate❖ Involved in all aspects of day-to-day operations of the property, including coordinating with preservation coordinators and utility service providers.❖ Assisted in the preparation of transactions and documents related to utilities.

Vocus offers a variety of PR/marketing tools to help find, engage and win customers through social networks, the web, and the media. They assist you in six critical areas:❖ Get your press releases to relevant news sources❖ Grow your marketing message online (SEO)❖ Help you start/manage a conversation in social media❖ Identify publicity opportunities for your organization❖ Email marketing❖ Track your success and analyze your marketing efforts

Small Business Marketing - Group buying website)❖ Managed all aspects of sales and marketing activities including the sourcing of clients, placing products,checking the quality of products and introducing new products to Business Partners.❖ Devised marketing strategies such as the identification and use of creative sourcing techniques formarketing and locating new products in the market.❖ Solidified our company’s presence in the local marketplace through consistent participation in socialnetworking organizations and group buying websites.❖ Continually developed a strong knowledge of market demands and changes.

❖ Make detailed research to the client’s account before doing outbound calls for further research about the discrepancy of the account (e.g medication, billing address, and shipping status). Check for account status and shipment status of medication. Keen in following proper procedure.

Industry: Business Processing Office Account: Financial Services❖ Handled customer inquiries, concerns, and complaints.❖ Up-selling company products to clients.❖ Maintained good customer service related to all clients.❖ Ensured target quotas for the day are met.❖ Maintained good relationships with clients.

Critical Care Nurse (Intensive Care Unit) (4/2009 – 9/2009) Provide special nursing care to critically ill clientele. Assist and provide special procedure for client’s recovery. Assume full responsibility of client health care plan. Provide detailed documentation of client’s experience. Familiarize with special equipment. Regular Staff Nurse (Medical Private Ward) (4/2008 – 4/2009) Provide general nursing care and procedure to recovering and sick clientele. Providing primary health care and assume responsibilities for client’s health during sickness until recovery. Give nursing care plan and discharge planning. Follow up client discharge